Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

Talked to John Torres about buy in 2015 fusion. Told him I was coming from Owensboro so I wanted to…read morego ahead and see if we could make a deal before I drove all the way down. We made a deal for $12,000. He knew I was coming but the morning I got there he told me he sold the car the night before. Then tried to sell me a more expensive car that just happened to be parked right out front. I was more mad I spent $100 on a rental car because I planned on dropping it off and driving the car back. When I asked him why he let me drive all the way there and didn't bother texting me he sold the car, he lied and said he called and left a voice mail. I knew this was a lie and I called him out on it. The owner, if he really was the owner, came out and tried to help him sell his lie. They said they record every call in and out and could play me the recording. I said okay. They kept trying to sell me more expensive cars and after awhile I asked them if they found the recording and of course they said they couldn't find it. They then said they would send me a check for the $100 I was out on a rental car but I still haven't seen it. Also John sent me a text just before 6 p.m. the night before saying they'd be open 9-6 the next day. By the time he sent that text the car was already sold and he knew it. Everybody knows cars salesmen are lying con men, but the ones at Kenny Kent give the rest an even worse name. Whether you buy a car from them or not just be careful, they will say anything to get you to buy and after that they couldn't care less about you.

Bought a 2018 Chevy Silverado from them and from the time I decided on it and drove it off the lot…read morewas about an hour. They took 3k off the sticker price too! Everything went smooth and have had zero issues with the truck. Highly recommend Robbie and the whole crew.

We have been in contact with them since December to try and get a copy of our trade in vehicle…read moretitle so we didn't have to pay $1000 to have our new vehicle tagged. They gave us the run around and anything else they could think of for half a year. My husband finally found a way to figure it out but it was way harder than it should have been. Please go to a reputable car lot and please do not buy from here!

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!

Amazing out-of-state purchase experience (purchased from Seattle)! No games, no gimmicks, no BS…read more I made an offer, they countered, I accepted, put the deposit down and the rest is history. I purchased a practically brand new 24' IS500 with only 850 miles on it, L/Certified. I asked for a video of the vehicle and was provided a very thorough walk around. With such low miles, I did put a lot of trust into Kenny Kent Lexus by not having a PPI completed prior to my purchase, the L/Certified gave me piece of mind along with the amazing communication by their team. We communicated primarily through text and everyone I dealt with (Michael and Noah) were always responsive and professional. There were a handful of times where I needed to chat on the phone and again, everyone was helpful, responsive and professional. The car arrived via enclosed trailer, and I used the shipping company that Michael recommended (shout out to Stratton Express) who were also amazing to deal with. This is my 4th Lexus dealership experience (and my 5th Lexus) and by far THE BEST experience I've had to date with purchasing a vehicle. The only thing that would have made it better would have been having a Lexus Yeti mug, someday!! :)

We were on our way to Evansville when we had a terrible road hazard emergency. We were able to…read morecontinue traveling with the spare tire and made it to Kenny Kent Lexus. We didn't purchase our Lexus there, but their Service Dept Mgr, Tyler, went right to work for us advocating with our road hazard insurance company that didn't want to cover a necessary new tire and wheel. The final outcome, thanks to Tyler, and His service team, we were able to get back on the road in a short time. Kenny Kent is blessed to have Tyler working for them. If I had still been working in HR Recruiting, I would do my best to get him to work for the company I used to work for. Thank you, Tyler!!!

I have to say I am very cautious of buying from a buy here pay here lot, but I bought a Chrysler…read moreSebring from them. I put over a 100000 miles on it never had a bit of problems till 4 years after the purchase. They work with you to get your payments affordable will consider buying from them again. The timing belt broke after it reached nearly 200000 miles

From the owner: Founded in 1978, Evans Motors has decades of experience buying great and dependable vehicles to…read moresell to everyone! Bad Credit, No Credit or great Credit, we have the perfect vehicle for you!

I've worked with Brian on a number of different car deals and always felt respected and taken care…read moreof. This dealership is always clean and when it came time for getting things done they move quickly and try to get you out of there without it taking all day. I have been disappointed by other dealerships locally, but never this one. I will continue to do business with them as the opportunities come up and i don't hesitate to refer them to friends and family.

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!