I went in for a diagnostic on my transmission and all it cost me was 5 canned goods. Jeremiah took amazing care of me and my car, explaining everything in the process. I fully believe they had my best interest in mind. I will be recommending them to anybody who listens, and taking any future vehicles to them!! read more

I was having issues with my 2008 Range Rover transmission and went to a Paul's transmission local repair shop who referred me to Mitchell's British Automotive. I went to Mitchell British Automotive and met Ian Mitchell who is the President, such a wonderful person, friendly, and very honest. He looked at my car and told me he would reset my computer in my car to resolved my problems. He did not even charge me, what shop does that these days. His service guy Ignacio was very friendly and helpful. If I could give 10 STARS they deserve and will be bring my car back for any issues with my vehicle. THANK YOU IAN read more

I always read reviews before I call a company or person for service. Firecracker Performance/ Mitchell Transmission got my attention with their good rating and reviews. I want a transmission coolant put in my car. I called and Jerry answered and I gave him my request. His first question to me was what am I trying to tow? I told him it was a small trailer and told him the year and make and model of my car. Jerry then began to berate me and told me my vehicle could not tow anything and he was not going to touch it, etc. Well, my vehicle has been towing my small trailer for four years! I did my due diligence when purchasing my vehicle and my trailer. My vehicle is six cylinders and has a towing capacity of up to 3500 pounds. I tow a small 12 foot trailer with a GVWR weight of 1763 pounds!! Mind you, Jerry never inquired as to any of this information. Jerry was much more interested in berating a woman and "informing " her that her vehicle could not tow anything! I would also like to state that Melchiors installed the hitch and trailer brakes on my vehicle and they did the due diligence of making sure the vehicle could tow before the installation. I am not impressed with Jerry. Needs communication skills! read more

Firecracker Performance / Mitchell Transmission is incompetent Traveling across country our Jeep's AW4 transmission self destructed on I-64. Rick's Towing company took us to their shop in Grayville IL that Friday (04 October 2019) and recommend Firecracker Performance/ Mitchell Transmission,(FP/MT) outside of Evansville IN. I spoke with Jerry Hall, owner of FP/MT, on the phone and he stated he could rebuild my transmission (site unseen) for $2,000. He stated that he could have it done by the following Wednesday. We rented a car and continued on our trip. Rick's towed the jeep to FP/MT the following Monday. In subsequent telephone conversations, Jerry told me that our transmission overheated and plastic washers melted inside it. He stated that the parts were no longer available. Jerry remarked that his search for another transmission required shipping one from Florida that was rebuilt by Transtar Industries. He added that the price would increase with shipping to $2,800. Having no other options, I approved this change and was told that shipping would require another week. With a rental to return and a trailer still in Grayville, we picked up our jeep from FP/MT in a hurry on that Wednesday (16 October 2019). On the drive back west, I noticed a harsh vibration when the the automatic down-shifted into 2nd on long climbs. The Jeep did not vibrate at higher RPM's prior to FP/MT performing their work. In addition, after the work was performed by FP/MT, the Jeep ran a little sluggish and the rear back-up lights and camera only worked sporadically. When I returned to Sacramento, I spoke with Eddie at Transtech Transmission. After recounting my story, Eddie remarked that the AW4 was a very popular transmission and he has rebuilt several of them and has never had any problems locating parts for one. On the 31st of October, I took the the Jeep to a mechanic that I trust at T1 Automotive, ASE certified. Hai, owner and master mechanic, ask me to leave the Jeep with him. A few hours later he asked me to come by and drive my Jeep. He simply readjusted the downshift cable and the transformation was very noticeable. He explained that the adjustment (by FP/MT) was way off. Next, with the jeep on a lift, we addressed the leaking quick-release fitting (a $10 item that should have been replaced by FP/MT) on the passengers side and the leaking electrical connection on the other side. A replacement "O" ring, that should have been installed by FP/MT, was utilized to solve this issue. Hai pointed out that my rear main-seal was leaking now as well. It was not leaking prior to work performed by FP/MT. The back-up lights and camera was solved by correcting the switch adjustment. Hai noted that BOTH front engine mounts were broken. They were not broken prior to work performed by FP/MT. The entire drive-train (I-6 engine, transmission and transfer case) is suspended from these two mounts at the front of the engine and one mount below the transfer case at the end of the drive-train. Removing the transfer case mount to get to the transmission without adequately shoring the engine will twist the mounts and break them . Hai stated that the work performed by FP/MT was unprofessional and in California, the Bureau of Automotive Repair would make FP/MT reimburse me for T1's work. FC/MT's liability for the total of their errors and omissions would be $514.88 (exclusive of the leaking main seal). He further stated that additional work like this would force closing the shop in California. The vibration ceased after the mounts were replaced. I called Jerry and relayed what had transpired. I ask him to reimburse me for the additional expenses to correct his work. He stated that the leaks were a result of Transtar's rebuild. This is physically impossible as the these leaking connections between my Jeep and the transmission couldn't have been been made in Florida with my Jeep at Jerry's shop. Jerry eventually hung up on me terminating our conversation. I have images and invoices to verify this information available on request. read more

Just had a new transmission put in our 99 red Ford dually. A little over 370,000 miles on it. The biggest part of those miles were pulling our horse trailer all over the country. I had called around and my neighbor recommended Mitchell Transmission in Newburgh. Totally surprised, best price and friendly service. We dropped our truck off about 5 PM last Friday, Jerry called me today around 11 AM, I thought oh no we got problems. Wrong, come get your truck its ready. He had called Jasper after I dropped off truck and had the transmission Monday morning. Thanks to Tyler Gerber for recommending Mitchells read more

I came from out of town with a transmission problem and was referred to a few shops in Evansville and Newburgh areas. The first 2 shops did the test drives and both said I needed a transmission rebuild with estimates of $1,800 to $2,400. Went to Mitchells for a third estimate and was educated on the history of my Jeep Transmissions's problems and trouble-shooting. Without even test driving my Jeep the owner had a good idea of what the problem was that could be affecting my transmission problems and referred me to another great shop for the repair work. Less than $160.00 later I am running 100% again without the transmission problems and the big expense especially after traveling from Texas. Old School honesty that will bring me back when I actually need transmission work. read more

I was thinking I needed an entirely new transmission and they saved me around $1600. I'm always looking for an automotive repair shop that I can tell my friends about and I've found it! The gentlemen working at this location are forthright and not condescending to women who know nothing about car repairs. read more