Very courteous and knowledgeable sales department. Always a pleasure to do business with Jack Vieira and Josh Fee. This was the 5th new vehicle that I have purchased from them and would recommend them to anyone. Jack S. read more

They sold us a brand new car and when we started getting engine fault codes they just said there's nothing they can do about it. Stay away from this dealership, very incompetent read more

I bought a car from them over a month ago and still have no title to the car the temporary plate will be running out soon and I will be making payments on a car I can not legally drive I have tried contacting them multiple times and they refuse to return my calls I never thought I would have to hire an attorney to get something as simple as a title to a car I am already paying for but d Patrick has left me no choice in this matter stay away from them at all costs they are a terrible dealership read more

D Patrick Honda in Evansville provides the worst customer service absolutely possible. I scheduled an appointment online. Thought I would receive great customer service as they followed up and we made the appointment quickly when I arrived. No one knew I had an appointment and said they could "I guess help me". I was selling my vehicle and received a quote. They did not match the quote I reviewed online and tried to lowball me. My vehicle was two years old with only 14,000 miles on it in great condition. The sale should've been easy and smooth. They had me sign over my title and then told me that they could not get me a check until later that day or the next morning this seems very odd, but I was OK as they gave me a receipt. I showed up the next morning to pick up my check and was asked for my receipt from the salesman who helped me sell my vehicle as if he didn't know me even though he remembered me. Not off to a good start only to find out there is no check ready. I was made to wait for 30 minutes for a check while everyone whispered about us and that the check was not ready. The finance manager who promised me the check avoided us and would not even make eye contact and then flippantly said oh it's fine whatever just walk across the street and go get them a check. A $20K check may not be a lot to them, but it is a lot to a person who's selling their vehicle and giving customer service should be expected at a higher level, especially when dealing with higher priced items like cars and houses. It's very disappointing to be treated this way and I don't recommend anyone purchase or sell a vehicle here...drive down to Indianapolis where you can be treated correctly. read more

Got a 2-year-old vehicle plastic gun windshield cracked bought at night and pass inspection supposedly wait for hours cuz there's only one financial advisor and then when you call 48 hours later seeing these problems when you're paying $20,000 for a car they don't care they're done with you!!¡! read more

D-Patrick Honda - plastic gun off of a 2-year-old vehicle perhaps that supposedly pass inspection while you wait 4 hours. - Car Dealers Near Me - Evansville, Indiana

See all

Came for an oil change and I was greeted rather well from the service tech. I sat down waiting for my car to finish and I was greeted with disgust from the popcorn kernels that was between the seat cushions. Like, come on. This is basic hygiene Honda. read more

My family has bought their past 4+ vehicles from this dealership and let them service our cars for oil changes etc. and they completely took advantage of me when I went in for an oil change. The man who went over the extra services that needed done did not tell me the prices for the services because his printer ran out of ink so he wrote it down on a piece of paper (still not the price nor did he say it). I get up to the register and they charged me $300 for this oil change! They changed 2 other fluids which mind you only one needed done when the car is over 90,000 miles and my car has 45k! I was stunned when I got to the front desk and she told me my total I even said to the woman I didn't expect it to be that much. My father was enraged and tried to call back and the man lied and said he told me the price. On top of that, he said to call back Monday for the manager. He didn't answer, left a message, AND STILL DIDNT GET BACK WITH HIM. I'm dissatisfied and disappointed considering my family has been customers of this dealership for over a decade. What a waste! I'll never be returning to this company again. read more

November 22nd I had my twin boys we have 2 other children as well so since we have a jeep and am altima it was crucial that we get another vehicle that we can fit everyone in. Upon out vehicle search we found a Traverse we were interested in so went to d pat to check it out. We had trouble finding it on the lot so my husband called and was told it was at the other location off 41 so we drove over there and the associate that we spoke to stated the vehicle went to auction but wanted to show us an expedition and kept insisting we look at a vehicle that we had zero interest in adding in that they will give us a tv with purchase of vehicle. While this was happening I was able to find another Traverse at the location we were just at so we went back to the d pat Honda location this was where my husband spoke to Merrill. He brought over the Traverse we were interested I'm but stated someone has already put a deposit on this. This is now twice that am associate seems to have no idea what they are doing. Of it's sold or not available why even bother? After all this we are shown an buick enclave. Now my husband is a veteran that owns American vehicle repair so was already upset going to Carlos in first place but it was quicker method then how he normally purchases vehicles as he didn't have the time to search around as much. But the car was more than a couple 1000 over asking price which they refused to budge on at all. My husband kept saying the only reason they do this is because something is broken and they are trying to make money back he said he sees it all the time repairing customers vehicles after they brought from lots. Vehicle was being sold as is which made him think this more but he kept being assured nothing was wrong with the vehicle. We then kept getting hounded by them to finance through them when we already had check in hand that we had taken care of with our own bank. A couple weeks after purchasing the car it has been going in limp mode and then completely dying. Now it will not even start. If you're looking for an honest company steer clear of d pat at all costs. read more

Great service and responsive. I have used D Pat for years to service my Accords and they're the best. read more

I have been to a lot of dealerships and this has been the worst experience with a dealership I have ever encountered in my life, EVER! I have excellent credit and I can buy from anywhere. If I could give this dealership 0 stars I would. I have been searching for a car for quite sometime and thought I had found the right car. However, due to my location in reference to this lot I made an over the phone deal with sales man Jack Viera. We had agreed to $12,500 plus tax, for the 2012 Acura TL with the technology package with approximately 73000 miles, granted everything checked out on the car. Again I have excellent credit so financing is no issue at all. I made the trek to this dealership which takes approximately 4 hours round trip with our deal in mind. I liked the car, but there were a couple minor issues. One was the hood strut was broken (the hood wouldn't stay open) and the other was a minor molding issue that could be easily fixed. Naturally I discovered the hood issue when I went to check the oil and coolant levels in the car. Jack Viera told me prior to checking the oil and coolant levels "there's no need to check it because someone will be fired if it hasn't been done". It was right after he stated this we opened the hood and discover that the hood strut was broken. So you tell me how they even changed the oil or anything in the car without noticing this. It was blatantly obvious it did not work. This is a Honda dealership and Acura is Honda's luxury brand like Lexus is to Toyota. So my point is how could they have even checked over this car without noticing a glaring problem? To top it all off the used car sales manager Aaron Coulter has been driving this car for 130 plus days for free. This leads me to believe he hasn't been checking anything in this car. During my test drive with this car Jack had to delete all of Aaron's personal information from the cars system; all the addresses he went to, phones numbers for people he knew, ect. So after I decided I wanted to proceed with buying the car they raised the price to $12,800 plus tax when we were going through financing options. They didn't even bother to tell me this information, but I noticed they were acting kind of shady and so I verified the price that we agreed to on the phone of $12,500 plus tax and that's when I learned the jump in price. A few days had passed and I was still considering buying this car if we could come to an agreement. So I called Jack Viera back on the phone and he screamed at me and then hung up. This has left a terrible taste in my mouth for this dealership. I would HIGHLY recommend anyone wanting an honest and helpful sales staff or dealership to go elsewhere. Save yourself the countless hours I have wasted dealing with them and go somewhere else. I'm sure @HondaCarsNorthAmerica will be VERY displeased to hear about the way they do business at Dpatrick Honda in Evansville, IN. read more

See all

There's two spots on here for their reviews I'm leaving one on both because of how unpleased I am. My girlfriend bought a car from them not even 2 months ago. Within first day check engine light kicks on. Within the drive it had kicked back off so we didn't think of anything. Month goes by and here I am now dealing with an issue that could've been fixed when I got it. Camshaft adjusted itself causing the timing to jump. Could've been fixed quite easily now I'm here with a $1500 bill and it just so happens that I'm out of luck because they sold it as is. I feel lied to on multiple occasions. Unpleased I'm so many different ways I just want to curl up in a ball and cry myself to sleep. Best advice I was given by them was to trade it in somewhere else to "get the most money out of it" this was told to me by the salesman who sold it to me Alex Patel. In anger I hung up on him and called back to speak to service manager maybe to see if there was any other way I could be helped. They pick up my phone call but when directed to service manager they send me to his inbox to never be called back. This has been one hell of an experience and I would NEVER recommend this place after the service I have received. I'm glad me being as young as I am just got fucked out of 5k plus another 1500 and anything else may apply. Wouldn't deserve one star after this but it's the lowest I could go read more

Had a software update applied as part of a recall. They didn't follow the simple instructions which I could even find online. Ended up being there for 3 hours for a 20m update. Ended up leaving with error messages on my warning system. They said they would call me the next day after they contacted Honda. They never called. It's been 5 days. I found the simple fix online and did it myself read more

Went to buy a car from them and they were so rude they didn't even ask me to come inside unless I signed a paper that guaranteed I would buy a car if I agreed in a deal.. Don't know how to treat their customers sadly. read more

This is the worst dealership Honda dealership I ever encountered. I was inquiry on a used car and ask Jason Gee for additional pictures since they only post 3 pics on the website and he mentioned that they don't sent pictures to Buyer outside there State of Indiana and they sell to out of state Buyer. So, I email the internet manager Jack Viera for the information and never got a response back from him at all. It seem like this dealer are total useless dealership to purchase a vehicle. I will make sure to let my friends Indiana to never step foot or purchase from this dealership. I will also inform Honda Corporate office in Maryville, OH about this worst experience with this dealership. read more

I was there for my air bag recall. I was in & out in the 30 min. they said it would take to fix it. I had asked on the phone would they check to see if they could identify a noise that I was hearing & tell me what repair would be needed. They forgot to check, but I forgot to remind them when I checked in too. read more

I want to leave a negative review about the car dealership Honda D Patrick, Evansville. My family bought a second car in D Patrick in the last half of the year. There are no questions to the Mercedes D Patrick Dealership. Agree, when you buy a car in the cabin you are firmly convinced that it is at least in working condition. At the Honda D Patrick dealership, we bought the 2014 Cadillac. The sales agent did not say that the car was damaged with the engine, nor did we notify that he did not know how many miles this car could drive. The next day, the car did not start. We returned to Honda D Patrick Evansville, but the staff said that he sees no problems. The staff did not want to intervene in the inspection of the car. The next day, the car stopped on the roads for no reason. After the third visit to the Honda D Patrick, we were told yes, indeed, the check shows a lot of mistakes. We can't help you. To my great disappointment, I had to talk to Honda D Patrick Evansville Aaron Coulter sales manager. This is the only case when I talked with the managers of any companies selling or providing services, when there was a direct trace of disrespect for the clients of the manager of Honda D Patrick Evansville Aaron Coulter. The manager naturally refused to take back the broken car. He did not feel guilty in our case. He probably sells broken, used cars every day, and he gets away with it. We had no other choice but to change the car, which does not drive a new car in this salon. I want to contact directly the manager of Honda D Patrick Evansville Aaron Coulter: "We all walk under God. You have demonstrated all those managerial skills that are contraindicated in communication with a potential buyer. The brutal pressure on us to resolve this issue does not put you on the good side. You could not correctly and loyally answer all my questions. To my questions, to the questions of your client, you asked your questions in a rough form, prompting me to immediately make a decision, that is, buy a car in your salon without analyzing the prices and characteristics of the car. I just wonder how you Aaron Coulter still as a manager with your dishonest actions. I would like to appeal to all car lovers: do not buy a used car in a Honda D Patrick Evansville salon ever. Cars do not undergo proper pre-sale training. You will never be told about problems with the machine in a Honda D Patrick Evansville interior. To partner with Honda D Patrick Evansville is to the detriment of his health and time. " read more

Maintenance completed in a timely manner and staff is friendly.

Regarding the message Chad left below, I wanted to post and say that it shouldn't matter how low my offer was - if you agreed to it the day before, you should have honored it when I came in to buy the next morning. If you didn't like it, you should not have agreed to it and wasted both of our time. I admit, I tried to get an even lower number when I got there, but Phil told me that you guys wouldn't even do the price we had agreed on the day before, and that is why you're getting a negative review. read more

My experience exists with Tom from the service center. This man may be one of the worst people i have ever had the pleasure of meeting. Horrible service on my brand new vehicle. Was an absolute nightmare to deal with. I will say that the sales staff helped me, but this man made my experience so bad that i will never be back. I have no trust in the service staff due to this man. I pray that no one else has to deal with this guy. Long story short, i visited the service center 7 times and he still would not help resolve my issue; luckily the sales staff resolved it. Stay clear of this man guys! read more

i have been looking for a truck, so while my honda was in your service dept. thought it was a good time to browse your lot for vehicle. i noticed something interesting on lot next door and went to have a look. this day was extremely hot. so i decided to come back in to service waiting room. as i entered the comfort of your showroom i told a sales person it was too hot to car shop. she asked, with a sharp tone if i knew where i was going. i felt uncomfortable with the way she expressed her self. this interaction has bothered me ever since. im so glad you gave me this opportunity to let you know how i feel. im not sure i would be a repeat customer. what has happened since 2014? read more