Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

They are trained to lie - which isn't news. but gd it's…read moreobnoxious and gross. Went for a regular oil change came out with 2 damaged skid plate sub-frame captive nuts (threads completely stripped out) Skid plate front came loose and was hanging under the truck when driving out of the parking lot - I just happened to hear it and stopped. Full story: After lots of back and forth they admitted to having a bucket they toss bolts into and just grab from - so not your own bolts, could be damaged, cross threaded cracked etc. They also have a quick change oil lane they push reg customers through if they get too busy which are not Toyota techs just off the street hires. The mgr tried to tell me "its a wear item" I called BS hard on that then he back tracked, and said theyd look at it again - and claime dit was just bad bolts.. so they used an impact to drive in different ones I stood and watched and could hear it spin, and the tech try to throttle the impact to act like it bottomed. I called that out and made him hand me the bolt .. it was destroyed again. go back to the mgr and he says they will look at it one more time. He said its fixed now, and i get a free oil change (for catching them in multiple lies essentially). I get it home and check ,and they just impacted a larger bolt into it completely destroying what threads were left, as soo as I took it out it wouldn't go back in. fkn clown shoes. over priced half a55ed services

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

Always a great experience! Greeted with a smile, never a long wait to be attended to! My Hyundai…read moreservice team are knowledgeable, and very honest! It's a very clean establishment and the coffee is great too! I've been working with this dealership and service team for about 15 years now.

Wish I can leave a minus.Our experience will be posted on dealerrater, realcartips, consumer…read moreaffairs, charger, yelp, cars, cardealerreviews and others. Jeremy White, sold my husband a 2002 Chevy Silverado for $9k (paid cash). This truck was a lemon!. The truck was barely used by my husband during his one week in Indiana. The truck was driven to Austin, Texas four months later. We had no need to for the truck and decided to sell it. We had to sell it for less than half because the bottom had extensive rust along with other issues my husband was lied about. My husband wanted to give Jeremy White the opportunity to do the right thing and buy it back even if it was for less, but Jeremy ignored my husband messages. When I got a hold of him and expressed how disappointed I was with the truck he was extremely rude to me on the phone and called my husband after to complaint. Jeremy claimed that Neuhoff does not use Kbb to price their vehicles yet, you go to the dealership website and it is advertised. When you sell a lemon to a client and don't even have the decency to return phone calls and man up to your crap, you need to be expose. Such a rip off!

From the owner: Neuhoff Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values…read morein our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

We purchased a brand new 2025 Chevrolet Equinox from Kenny Kent Chevrolet on February 3, 2026. The…read morevery night we purchased the vehicle, the OnStar system would not connect. The salesperson attempted to activate it before we left the dealership and could not get it to work. We were told to contact OnStar support once we got home, which we did multiple times without resolution. We even drove the vehicle back to the dealership on a Saturday (an hour and a half away) to try to resolve the issue, but nothing was fixed. That same night after returning home, the vehicle battery died and had to be jump started. On March 2 the vehicle was taken to another dealership for service and it has now been out of our possession for weeks with no diagnosis or timeline for repair. We have also been completely without transportation during this time. We currently have an open case with GM Customer Assistance and have filed a complaint with the Better Business Bureau. We are simply hoping dealership management or Chevrolet corporate can help get this situation resolved as quickly as possible.

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

How often can you write great things about a car dealership or its salesmen? Your life will change…read morewith the honesty and forthright way that Romain deals with you as a customer. Previous experiences from other places left you feeling like you were not being told the whole truth. That will disappear when you walk into Romain. We dealt with Rodney Filbert and he was fabulous. Professional, personable and knowledgable about cars, he is the one to deal with. Give him specifics or just general info about your budget and style of car and he will be able to set you up right. All the salesmen should be like him. Another great thing bout Romain is the after-service. You get free car washes, a clean well lit waiting room with snacks while you get the car serviced and other nice perks when you buy from them. If you are looking for a car and want great customer service, this is the place.

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana