My sales person John was awesome as well as Nicco and Ryan. They all went out of their way to make…read moresure my husband and I were satisfied with our purchase. We had a small issue come up but I have to say that all 3 worked hard to resolve this situation and make sure we were happy in the end. Thank You to all involved! Dawn O

I originally put in a very nice review and oh how things have changed. My bank flagged my loan for…read morenot only discrepancies/hidden fees but also for FRAUD. Turns out there are a VARIETY of cases in the past and currently going through court for this and management in prison for this as well. This is still a real ongoing concnern at this time. Fun fact: this company has more complaints/issues than EVERY ford dealership combined in Indiana alone. Town and Country Ford; number 1 for fraud!

Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

Out of state buyer. Matt and cooper made the experience one of the best I have ever had.read more

Wish I can leave a minus.Our experience will be posted on dealerrater, realcartips, consumer…read moreaffairs, charger, yelp, cars, cardealerreviews and others. Jeremy White, sold my husband a 2002 Chevy Silverado for $9k (paid cash). This truck was a lemon!. The truck was barely used by my husband during his one week in Indiana. The truck was driven to Austin, Texas four months later. We had no need to for the truck and decided to sell it. We had to sell it for less than half because the bottom had extensive rust along with other issues my husband was lied about. My husband wanted to give Jeremy White the opportunity to do the right thing and buy it back even if it was for less, but Jeremy ignored my husband messages. When I got a hold of him and expressed how disappointed I was with the truck he was extremely rude to me on the phone and called my husband after to complaint. Jeremy claimed that Neuhoff does not use Kbb to price their vehicles yet, you go to the dealership website and it is advertised. When you sell a lemon to a client and don't even have the decency to return phone calls and man up to your crap, you need to be expose. Such a rip off!

From the owner: Neuhoff Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values…read morein our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

Purchased a 2022 ford explorer feom the dealership had issues with the breaks was told it was a…read moretemporary issue feom the car sitting on the lot...after persistent calls was told we would have to pay 350.00 inspection fee for them to look it over .....asked for the safety inspection completed on the vehicle ..they were unable to provide the inspection .... they did agree to look at it at that point and found the brake system was faulty ...the fixed the one issue however another issue began after that work was completed.... but claim the vehicle is safe the service and sales department agree they hear the issue however it is safe and are not willing to follow through with any additional resolution for the new issue because their code machine doesn't show any issues and there are no lights on. The new issue is have been told by a tire show is mostly like to be an issue feom the brake lines not being bled correctly

The most happy and miserable instances in life occur simultaneously while purchasing an auto…read more I have purchased several cars through various dealers, but most recently I acquired my third vehicle, a new Ram Sport, through this Indiana Dodge dealer. In my opinion, the level of service I get seems to decline with each auto purchase. For the most part, they are fairly easy to deal with; if you play hard to get, better deals will come, as with any dealer. If you start heading for the door, especially toward the end of the month, a hundred dollars here and a hundred dollars there will be offered up. This purchase went fairly smoothly, minus a discrepancy of $1500, which I discovered three hours into the process and basically had the choice to either walk away or say "Fuck It, I'll remember this shit on the next go-round" since I tend to purchase a new auto about every five years or so - if I return to this dealership at all. It came down to a "my word against yours," and "what was meant and what was understood being two different things," so, I swallowed my irritation and pressed on with the purchase. I opted for the paint seal, which is costly (between $800-900), but guarantees to protect the paint, especially the front end, from dead bugs. I travel a lot, and so far, they wipe away fairly well - far from the ease the promotional video promises they require you to watch during the sales process. The most irritating post-purchase discovery is that navigation is now an add on. Every vehicle I have purchased in the last 15 years has included navigation, but now it is a costly add on - $500. After speaking to several friends, this seems to be a popular racket among the auto brands. A buddy who just purchased an F150 paid around $1500, a friend with a new Toyota paid $1500, and another buddy was quoted $3000 for a new Audi. Ridiculous. If you are paying $40-60K for a vehicle, that should be part of the standard package. Without it, the elaborate in dash computer system is basically just for unnecessary show. Another irritation was I added some custom options to be installed prior to delivery. In past purchases, I received great deals (waived labor costs for service) on the addition of running boards, etc.; this time, I paid labor costs - a lot of labor costs, to have the items installed. In a separate Yelp post, I reviewed the dealership's Express Lube service department located a block away from the dealership; it is a further testament to the decline in quality of service over the last few years. The sales person walked me through the various options for my new truck and gave me a rather-long tutorial/sales pitch for the new U-Connect system, which is basically Dodge's version of On-Star. It is interesting, but too costly for the amount of service you receive. On my new truck purchase, I was contacted several days later and notified there was an error in my paperwork, so I had to arrange additional time to return and correct the dealership's errors. This delayed the ability to license my vehicle for several weeks. Like I said, not a wholly terrible experience, but far from the quality of my first auto purchase from this dealership in long-past years. If Dodge continues to put out a product that I desire - the upcoming versions of the Ram frighteningly seem very Fiat-ish in styling - I will continue to be a buyer; however, I may have to seek out another dealer who shows me a greater willingness to deal and leave me feeling as if I received the best deal possible.

Took my 2015 Ram 1500 in to get a grinding noise on the front end diagnosed, they told me the CV…read moreaxles and a differential needed we're bad and needed replaced they quoted price of $5,500. Took it to a different shop turns out it was the right front wheel bearing was bad and cost $475 to replace!! I've been taking my truck out there for years to get service and repairs but they just lost my business

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana

Romaine appears to sell vehicles which have not been inspected. The vehicle they sold me had no oil…read morechange even though it displayed a sticker. There was no gas in the tank upon departure. The spot paint job that they attempted to conceal as grown into an eyesore on the hood. They didn't take the time to check the oil. They put the wrong oil in the car. They sure did accept the cash payment though and the form of a check awfully quickly. They're simply greasers indicative of the car salesperson stereotype. Their response to phone calls specific to any issues was very derelict. I actually helped to write an EEOC complaint against them for a colleague. She won the dispute. I'll never be back.