Blew a tire on a Sunday while passing through Evansville so had to stay in a hotel to get it…read morereplaced the next day. They had the correct tire in stock and were kind enough to work me in that morning so I could get back on the road. Everyone was very courteous and the price was reasonable as well. Very grateful!

Airn provided A#1, white glove service all the way through the sale. He was Out of this World…read moreknowledgeable and accommodating and what he didn't know he found out immediately. Great follow through, great attention to detail, extremely fair in negotiation, honored his word, remembered everything and had beautiful manners to boot. Car is gorgeous and was hand delivered (a dealer courtesy for anyone w/ in 200 miles) to me for my birthday! The buying experience does not get better than this. I was a little scared before I began the process to buy this 2025 dream. Had no idea it would such a fun experience thanks to Airn, --and Ryan, who also helped with finances and Damian who supervised everything in the wings.

I find it very odd that negative rating on here are from California????? I satisfied with my…read morepurchases

I originally put in a very nice review and oh how things have changed. My bank flagged my loan for…read morenot only discrepancies/hidden fees but also for FRAUD. Turns out there are a VARIETY of cases in the past and currently going through court for this and management in prison for this as well. This is still a real ongoing concnern at this time. Fun fact: this company has more complaints/issues than EVERY ford dealership combined in Indiana alone. Town and Country Ford; number 1 for fraud!

Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Purchased new Highlander in 2020…read more I have brought it in for service at every due date and completed all service recommendations. At 82,000 miles I am told that I need a $700 brake rotar replacement. The pads show indication of normal wear, I was told rotars can't be turned due to 'damage'. No indication of brake trouble in any of their phony reports. They would not stand behind their own documentation, which was bogus as they showed my break pads thickening over time instead of showing wear. I should only have had to pay for brake pad replacement if they did an honest job. They caused the damage by taking money for phony inspections. They lied to my face and blamed it on my driving habits. I am 68 and have never locked up the brakes in the 6 years of ownership. They are not trustworthy and refuse to own their mistakes. I will drive to the next closet dealer for maintenance. Go some where else!

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

I bought a 2018 Hyundai Tuscon used and had it a month before the 1st engine blew. The 2nd engine…read moreonly lasted 85k miles before it went out. I would highly recommend not buying a Hyundai. There is a reason for the warranty they give you, because the engines don't last. They didn't even try to keep me as a client by offering a deal on a new car to make up for the disaster that was their Tuscon. My Totota's consistently get 300,000 miles and last 20+ years. Save yourself a lot of headaches and buy a Toyota.

I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

We purchased a brand new 2025 Chevrolet Equinox from Kenny Kent Chevrolet on February 3, 2026. The…read morevery night we purchased the vehicle, the OnStar system would not connect. The salesperson attempted to activate it before we left the dealership and could not get it to work. We were told to contact OnStar support once we got home, which we did multiple times without resolution. We even drove the vehicle back to the dealership on a Saturday (an hour and a half away) to try to resolve the issue, but nothing was fixed. That same night after returning home, the vehicle battery died and had to be jump started. On March 2 the vehicle was taken to another dealership for service and it has now been out of our possession for weeks with no diagnosis or timeline for repair. We have also been completely without transportation during this time. We currently have an open case with GM Customer Assistance and have filed a complaint with the Better Business Bureau. We are simply hoping dealership management or Chevrolet corporate can help get this situation resolved as quickly as possible.

Took my 2015 Ram 1500 in to get a grinding noise on the front end diagnosed, they told me the CV…read moreaxles and a differential needed we're bad and needed replaced they quoted price of $5,500. Took it to a different shop turns out it was the right front wheel bearing was bad and cost $475 to replace!! I've been taking my truck out there for years to get service and repairs but they just lost my business

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana

Romaine appears to sell vehicles which have not been inspected. The vehicle they sold me had no oil…read morechange even though it displayed a sticker. There was no gas in the tank upon departure. The spot paint job that they attempted to conceal as grown into an eyesore on the hood. They didn't take the time to check the oil. They put the wrong oil in the car. They sure did accept the cash payment though and the form of a check awfully quickly. They're simply greasers indicative of the car salesperson stereotype. Their response to phone calls specific to any issues was very derelict. I actually helped to write an EEOC complaint against them for a colleague. She won the dispute. I'll never be back.

Their customer service could use a little improvement. As somone with not great credit but with…read morevehicles and credit cars in my name you'd think that would be enough. Guess not was told to do a pre-approval to see where numbers would sit etc so I did that and then they told me oh, well your score is such and such we can't help even with a substantial downpayment. Would not have reached out if inwouod have know id get this type of service.

Loved our salesman. Very polite & was a treat to be around. Not sure about a deal of sorts. No…read morecomment.

I had a dent in my lower back panel on my SUV and I didn't want to turn it into insurance so I…read morecalled them. Kevin the owner gave me an estimate and he was a really nice guy. I was shocked at the cost being way less than I thought it would be so that was a pleasant surprise. The panel looks brand new and matches the paint perfectly so I'm pleased with the quality of work done.

I had someone hit my car door hard enough with theirs it took it down to metal. The people at…read moreBartleys were friendly, efficient, and helpful. Highly recommended.