7:39 PM Wed Nov 8
What do you not like about this business?
Poor quality
Poor value
Not professional
62%
Not responsive
Not on time
I had D Landscape install new landscaping in my front yard and replace and extend my front sidewalk and back patio with flagstone. They also put a stone border around my front beds. The company I had called to come out for the quote was subsequently purchased the following week by D Landscape keeping the same landscaper, so I went ahead with the installation. The work was done in a timely manner, and I thought done properly. The joint compound used for the flagstone was a silicon based product, and when applied properly then dampened, is supposed to set up, similar to regular mortar. I called them out to repair some spots that never set up, and they came out to repair those areas. A few days after this repair, we had an ice storm, with ice staying on the ground for several days and upon melting, more of the joint compound melted away. At this point, I requested the joint compound be replaced with regular mortar or crushed granite, since there had been 2 failed attempts, but D landscape stated that would be too labor intensive. They came back again to repair, and after a hard rain a few days later, this latest repair was the least successful to date, with almost all of the flagstone being exposed with no bonding compound at all, becoming a safety hazard and liability issue.
I contacted this company in July 2023, continued my communications through August with no response. At that point, I contacted 2 of the 4 principal owners, Jared Dinardo and Tommy Cole, and two weeks later they reply they will not do any more repair work. So I now have to hire a more qualified company to properly repair their inferior installation.
I cannot and will not recommend D LANDSCAPE
(214)206-5597
2133 Cindy Lane Dallas, TX 75229 read more