Maybe one of the worst customer service experiences I've had in a long time…read more I'm moving across the country but staying with my parents for a weeks in Greenwood, and needed to get a vintage puffer vest dry cleaned. A seemingly easy job, I brought it to Milto, as they've been around a long time and should know what to do. It came back to me ruined. It looked someone dragged a knife over it several times. When I came back to the store, there was no manager there, so they told me they would call me. I get two separate calls from presumably a manager named Mona (she never said who she was) to tell me they would first have to "send it to the back" to be inspected and on the second call, told me they would reimburse me for the service but would keep the vest for insurance purposes. This wasn't even about the money, it was about principle. At no point in this process (of three additional touchpoints on top of the original service) did anyone apologize or acknowledge any wrongdoing. Just wanting my garment back, I told her that they were not keeping the vest, that I didn't want the money, and that I would be writing a review. She quickly changed her tune and kept trying to talk over me, so I hung up. She called me right back, asked when I would like to pick it up, and said they would give me a $20 appearance fee, then hung up the phone on me (LOL). When I got there, a sweet young woman returned the vest to me and let me know they were refunding me the $24 for the service. I grew up in Greenwood and know how miserable and bitter some people are here. Apparently they sit behind the desk at Milto now. ABYSMAL customer service at Milto. Go anywhere else.

Compared to many other cleaners, this place is more on the expensive side. With that cost, the…read moreexpectation is that they execute client requests. When a customer asks for their dry cleaning to be folded and suitcase ready, it cannot be anymore direct than that. I walked in and that was not the case. I asked them to fix it and "no one is here to do that, sorry". I believe training needs done in the front of the house.

Waiting for washer and dryer to be delivered. The laundromat was very clean and employees very…read morefriendly.

I have been to this laundromat before on occasion years ago. It seems the same to me. It's…read moreconveniently located in proximity to my house. It's fairly well run but it could really use a makeover. A good cleaning and some paint on the walls or even a bit of decor would really help. It has loads of washers and dryers which is great, but there were a number of them that were out of order. They had other machines that were out of order too, like a change machine, a video machine and other misc inconveniences. It seems to be a busy and popular laundromat. There is a tanning place that's connected to it on the inside. I have never tried or used it.

I went to the Circle K nearby to see if they had a bathroom. Cashier said no, but that the…read morelaundromat behind the gas station did. Went there. Fucking nastiest bathroom I've ever seen. Don't even ask me what's behind that toilet. There was piss on the seat and the sink was disgusting as well. They left a mop in there which looked equally as untouched by any sort of cleaning agent. DO NOT go here. Ugh.

Owner is rude. No signs on the washer stating different cycles cost more…read more Argued with me to read instructions insulting my intelligence on how to use a washer. I will NEVER come here again and go to an American owned facility.

The attendant was very helpful. She was pleasant. The place was very clean. All in all a very good…read moreexperience.

730pm at night was told they were closed and the lady who works there decided to open doors for…read moreothers even though the sign says closes at 10pm. The lady was extremely rude

Was doing laundry at the Stop 11 and Madison establishment on 7/15/2025 at approximately 2:00am the…read morewashers had hair on them inside them the store was just really dirty the young lady working I did not see her working at all matter of fact she had at least a 45 minute conversation with ano female she just seemed very lazy.

Listen - laundry is pricey anywhere you go. If we take out the cost of the actual load of clothes,…read morethis place is the best laundromat facility I've used. The customer service is friendly and attentive. They watch over the place and I never feel worried to leave my items unattended (looking at you Muncie circa 14') The amount of washers and dryers is astounding. Normally you have to wait at a location, but we never have had to. Many are the larger industrial size too! Vending machines and cleans bathrooms are available as well.

Super easy drop off, clear explanation of what price would be, a text to confirm once ready and…read moresuper easy pick up. Will definitely return when dry cleaning needed again. I brought a down comforter and cotton duvet cover, both look so good plus all ready for summer storage before needed again next winter.

I again have to give a shout out to Deering for their outstanding service. We took in a variety of…read moreitems to be cleaned and we can always tell how much care goes into the service. In particular, our son had hats from his military service which he wanted cleaned. The hats came back looking brand new. They will be preserved for further wear or to pass on to his future family.

This Laundry Connection is located in a plaza with a dog grooming and has plenty of parking…read moreavailable. My husband and I decided to do our laundry here, as it was one of the closest places near our AirBnB rental while we visited Indianapolis. There are rows and rows of washers and dryers and all of which were working, none were broken. All washers and dryers are coin operated (taking only quarters). There is a coin machine available for those that don't typically carry coins. There is also table space available to fold your clean laundry. The washers we used (it seemed like there were 2 different types of washers, with different price points) cost about $2.25 per load. The dryers (again different dryers with different price points) was about $0.25 for every 5 minutes. Surprisingly some of our clothes (not jeans though because you know how it takes a long time for those to dry) was dry after 5 minutes (like socks, underwear, a few shirts, etc). Laundry, per load, can be costly but just depends on how long it takes to dry your clothes. It actually may be better to dry your clothes over 2 dryers instead of trying to put all of them in one dryer (especially if you are washing jeans/ denim). My husband and I came here on Monday, July 4th, around 6:45 pm (lol, I know that doesn't sound exciting to do on Independence Day but at least the place was pretty empty and quiet and we benefited from the free air conditioning. Also I'm not a big fan of fireworks, like I was when I was a kid). There was only 3 other parties doing laundry during the time we were there. We figured it would just be easier to wait for our laundry instead of drive back and forth. Please note that there is a clean restroom in the back with the essentials (toilet paper, running water, soap, paper towels) in case you need to use it. There is also free WiFi and I did end up using an outlet on the wall to charge my cell phone while I was waiting. There are a few chairs that you can sit while you wait for your laundry. The employee was in charge of the place was friendly. During our time there, I did see her clean a row of washers. She had told us and another gentleman who came in, that she was going to clean this row of washers and so they will not be available for use at the moment (but you could use the many other washers, which there are plenty, in the meantime). Overall, I am happy that we had clean clothes after being on our vacation for about a week (I prefer to wash my clothes while on vacation and also come home with clean clothes because that really makes all the difference after a vacation. For this reason, I travel with dry laundry detergent pods and dryer sheets. Please note that this laundromat does have a coin operated vending machine if you need to purchase detergent and dryer sheets) and would visit this laundromat again if I was staying in the same area.

Clean. Reliable. Spacious. The equipment works well and…read morethe staff was working hard on maintaining the cleanliness which I appreciate.

Okay so they charge a little more but The Quality Stands out!…read moreMy garments aren't cheap and my shirts are from Germaine Street in London. So I'm vested. Always perfectly cleaned and pressed to your needs. Many lactations around town with pick up and delivery available. See you at Milto Cleaners and SYOY!

I don't use cleaners very often, but this one is very convenient to where I live. The staff was…read morevery nice when I dropped off the clothes and when I picked it up. well, it seems pricey, since I don't do much dry cleaning, I think that might just be the norm. I was very pleased with this transaction and their service.

I like this one for the most part. LI'm new out here been looking for a laundry Matt not too out…read moreof shape. I like this one very nice atmosphere. The prices are eh regular I suppose. They don't have paper towels or soap at their wash sink. It's pretty quiet the tanning area seems efficient but I didn't see many ppl use it. I didn't use the restroom either but I went in and it's fairly clean and has soap toilet paper seat covers and paper towels. The young lady was minding her business but still keeping everything very neat and in order there were no complaints during my time and there's laundry soap for purchase. My wash time was 25 mins using the 8 load washer my dry time was 20 but in 2 sets of 10min

I once again find myself with a broken dryer, so I'm a laundromat frequenter again…read more This place hasn't changed much! Still clean! The facility itself is a little dinged up(this place isn't new), but they still clean it regularly. The ice cream machine is gone, but now there are arcade games!