I am here from out-of-town working and my power steering started giving me trouble. Finding someone…read moreI can trust with my truck is not an easy task. My truck is my baby and like my dog, I don't trust her well-being to just anybody. Besides, we all know, most mechanics will shyster a female more often than not. I went to Yelp and found Freedom Automotive. The reviews were very favorable and the word "honest" was used A LOT! Brought my truck in and they looked at it. The power steering was leaking fluid, so they cleaned it up and really couldn't tell where the leak was coming from. Jose ordered the parts and I brought her back the next morning for repair. Do you know, these guys cleaned it up again, took it apart, found the leak was a loose hose, tightened it and then called to let me know just what exactly it was!! Didn't pull a fast one and tell me I had to have a new gear case or new hoses or both. Just called me, said it was a loose hose that they tightened and only charged me for labor. WHO IS THAT HONEST ANY MORE?!!? I am beyond grateful for Freedom Automotive. If God has a special place in Heaven for honest mechanics, Jose and everyone at Freedom Automotive have a golden seat. I hope after reading this review you will give them your business. They deserve it and you will not be disappointed.

I originally got my car checked out on June 26th. They told me it would take a day to get the work…read moredone. I made the appointment for July 13th when I had some time off. We agreed on bringing it first thing in the morning. The work was for a rack and pinion , axles, and an alignment. On the day of my appointment, they told me it'll take 3 days because other people brought their cars over the weekend. I let them know I planned for it to be done within the day like originally discussed when I made the appointment. They said they will try to get it done the same day but that the work might be rushed and mistakes might be made since they can't have more time with it. They finally call me to pick up my car, but when I arrive, they let me know that the traction control light came on after they finished working on my car but that if I brought it back, they'd fix it free of charge since it was their mistake. The next day, my air bag light came on, and my horn stopped working, so I called back to see when I could bring it back. Jose let me know he'd be on vacation, but they'll order the part my car needs to fix the mistake. So I call them again once he's back from vacation. He lets me know they are extremely backed up, so it might be a while before they can fix it. A few days pass, and I call for an update on the part he originally said they ordered. He tells me they never ordered it, and I need to bring the car back in to see if they can fix the alignment, and THEN they'll see if I really need the part. I said, OK and we plan for me to bring it back on a Saturday. This is now August 29th. He tells me they know what needs to be replaced, but the part costs too much, and his boss won't approve buying it, so they'll keep an eye out for the part at the junkyard. I called again on 9/3 for an update on the part. They let me know unless I can find the part for them sooner/cheaper, there's nothing they can do. I call back today, 9/18, to let him know I got the part, and he tells me, "They did their part" and can no longer fix their mistake free of charge. I'd like to add, I brought my own parts, which they did mention I won't have warranty on the parts I brought if something were to happen, which I agreed to. BUT the issues that came after were due to the alignment done on my car, which they know that. So it had nothing to do with the parts I provided, that came from AutoZone, the same place they buy their parts from. I'm extremely frustrated because I've tried to be patient but in the end they left me disappointed and with added problems.

Bolt heads snapped off while attempting to remove rusted bolts on rear license plate. I went to…read moreseveral local auto mechanizing my area and none of the shops near me felt comfortable to remove the embedded screws. Found this shop near me and without hesitation they felt comfortable enough to do the job. I dropped the off at noon and by 4pm they called to inform me the job. I recommend and will return soon for more auto maintenance on cars. Thanks

I was told from another mechanic that the oil leaks were internal and there was nothing that could…read morebe done. Just keep an eye on the oil. I took it to Auto Tech and they found all the little leaks and fixed them all and even cleaned and shined up the engine.

Bad brakes. They inspected and estimated the job. Crystal said what they were gonna do. And then…read morethey did what they said. Breaks are doing great, now!

Great repair shop. Very friendly and knowledgeable people. Great prices…read more I would recommend to anyone.

I have been going to Last Chance Auto for 15+ years (unfortunately) as our family vehicles…read morebreakdown. The reason I continue to go is because of the professionalism, timely / effective repairs and most importantly the cost. Ron and his team (Andy, Jamie, etc.) always get our vehicles in and out, explain in great detail what was done and get us back on the road at a cost that would be hard to beat else where. It is a family run business that cares about their customers. Thanks to Last Chance Auto! Don't want to see you again soon, but if I have to I know we are in great hands.

Last Chance Auto Repair in Plainfield, IL....First and foremost I want say thank you guys for your…read moreHospitality and thank you guys for you service the customers service was phenomenal and had clear and concise communication and it was really easy to get towed and was exponentially reasonable if you guys need a tow check them and thanks again Cory.

I have been taking my sons Nissan Altima to Palma's for a few repairs m/additions and they always…read moredo quality work. They explain everything thorough and never make me feel pressured. I would recommend this shop to anyone. Very fair and trusted! They will always have my business!

I changed my mind about getting serviced because his price was too high so I called before I was to…read moredrop off the car and rushed me off the phone with a attitud. I could have just not came but I wanted to let him know. His pricies are too high and on a few accusations I had to bring the car back because I was having the same problem I brought the car in to get serviced for. So he should be understanding to me like I been understanding to him.

Always Warren...that's what I tell people when asked who I recommend in town for automobile repair…read more Brian and Andrew are always easy to work with when they have room on their lot for another work ticket. That said, thereve been several times they went above and beyond accommodating my immediate situation. Thanks again for those times, guys! While I only own mass-produced domestic vehicles, and they primarily work on my 2003 Grand Marquis...they will give you an upfront and honest answer to any possibly working on any make. The first thing I always do when moving to a new area is figure out who I can count on when my car is down, and these guys were a no-brainer decision to keep me moving!

Update: so I decided to do my own timing belt & saw for myself what was left undone &/or unreported…read moreby Warren Auto, the previous timing belt replacers in Nov of 2020. The cover was missing several bolts and I had to rethread 2 bolt housings that were stripped. Following a brake/rotor replacement they performed last Nov, I still have rotor/pad noise in the R front since I drove it off their lot. Also, my battery was dead when I went to pick up my car from that brake job. At least I got a fast & free jump with apologies...bonus? Sorry to say, not going back now.

Everyone is very friendly and they do a nice job of explaining what is being done to my car. Their…read moreprices are reasonable and they do great work. I really appreciate that they don't do any high pressured upselling for work I don't necessarily need. Great customer service!!

Pulled up with a hour till close on Saturday with an emergency. They were able to help me confirm…read moremy issue and pricing is fair.

Village Automotive consistently earns high marks for their quality service -- and rightfully so! I…read morebrought in my 2015 Ford Mustang on Thursday for a rattling noise coming from the rear passenger side. By Friday afternoon, they called to say my car was ready for pickup. Another shop had quoted me a much higher price and only offered to replace the shocks. But Village Automotive went above and beyond -- they replaced right rear shocks and mounts, repaired a leaking exhaust flex sections, replaced serp belt, changed the brake fluid, replaced the windshield wipers, and even steam clean the engine -- all for the same price! It's rare to find an honest, thorough business like this. I'll definitely be recommending Village Automotive to my friends and family. Thanks Dominic! And thanks Village Automotive!

Great shop great service very thorough. Very well lit and clearly marked exits, place looks great…read more Kari couldn't possibly be nicer! Highly recommend!