"HORRIBLE, HORRIBLE, HORRIBLE" I chose this company after reading their reviews and they were a…read morelittle cheaper than another contractor. John, the contractor was vague in his bid which concerned me. I would regret this latter. Make sure whomever you use get a "very detailed bid.." On day one their workers drove their oil leaking work truck into my yard and unloaded drywall and left their truck there all day. They also left ruts in my yard. It went down hill from there. They did not cover anything in the house to protect my furniture and kitchen cabinets from the drywall dust. My wife and I had to do it. One of their workers ran over my mailbox and another broke my grandson's ceiling fan, they didn't say a thing about it. Their painters sprayed texture all over my daughter's and granddaughter's window shutters, curtains, our bathroom fixtures, water angle valves and our new A/C vents. Then their painter threw the texture hopper on top of my flowers in my flower bed. John, their contractor said he would credit me on my bill for the damage they caused but he never did. Even though they had a debris trailer in my driveway they repeatedly threw their trash in my front yard and left it. Their workers would leave their soda cans, water bottles and coffee cups all over my house. Showing no respect for my home. I brought this to John's attention and he said they would be better. That didn't happen either. They miss cut about ever electrical outlet in my home and filled the gaps with excessive putty instead of fixing it right. The electrician they had come out, even said they were cutting the outlets wrong. I had to buy 40 oversized outlet covers to cover up their poor work, but first I had to dig out the putty so the covers would fit. Unfortunately we have been through water damage in my house three separate times. Hurricane Ike, The Tax Day Flood and Hurricane Harvey and the two previous times we didn't ask if the contractors were going to paint floor to ceiling and to repair the doors and patch and repair when they installed my doors. They just did it without question. John did not fully explain during the bid process that they were not going to paint floor to ceiling or patch the doors above approximately five feet high. So I was surprised to see I was being charged an excessive amount of money to patch around the doors that "they hung", when the previous contractors did not charge any extra and just did it. It happened on several occasions that their workers did not show up on time and were several hours late. I had to change my plans to accommodate them. There plumber was supposed to show up on a Thursday to replace the water angle valves that the painters clogged up with their texture spray because they didn't cover them up. When it came to the following Saturday morning I hadn't heard from the plumber I made other arrangements to get the job done. John didn't like that I got someone else to do the job. I had also asked John to fix a roof leak in my laundry room before they replaced the ceiling. They replaced the ceiling before he even gave me a price to fix the leak, then of course it rained. When he did give me a price to fix two small leaks it was in excess of $1,800, which I thought was ridiculous. I called out a different company, and they did a complete roof inspection and fixed all the problem areas he saw for a fraction of what John wanted to charge me. I would mark some problem areas that I wanted them to correct by painting or patching with blue painters tape only to come back the next day and see that the painters painted over the tape. We would mark the same areas several times, some they fixed some they didn't. I finally grew tired of their work habits and wanted them just to leave. So I wanted to settle up the final bill with John. I knew there was going to be a discrepancy but I was surprised once again when he wanted to charge me $2,300 more than I was expecting. I agreed with a few and totally disagreed with most charges. This left a very bad taste in my mouth and angered me a lot, especially after what we have been through with them. John could've made a decision that was mutually beneficial to both of us but he "chose not to" HE CHOSE NOT TO!!! That is pretty much the reason for this review. I reluctantly paid the balance, just to be done with him, then John took all the contracts without me seeing it and walked out the door. To add insult to injury they left their debris trailer in my driveway for several more days after they finished the job. We they finally came and took their trailer away they left drywall debris in my driveway.

Sorry for the mile long review but I was relied on the reviews on here to find a good contractor…read moreand now I want to payback by sharing my experience with John and Pristine Builders. John is one of the three contractors that we called for a quote. His professionalism impressed us from the initial meeting. His quote came back not the cheapest but we think it was reasonable and it was breakdown thoroughly and very details which convinced us he knew his work very well. Our project included repainting the whole house, installing recessed lighting, tiling the kitchen & laundry room's floor, gutted and renovated master bathroom, converted a covered attached patio to office (installing new windows, new door, painting, etc..), replacing front door. We ran into several issues during the project with plumbing and wiring and AC when we opened up the walls etc... but John was always quick and efficient on suggesting solutions and what best to do to solve these issues. We off course had a Pinterest plan in our heads and some drawings of what we wanted but John is the one that recommended what to tweak to work best with our house. We're very happy with his crews as well. We both work during the day and just left the back door open for them to work for almost a month and we didn't have any issue. We moved out though since the entire house was a construction zone. John updated us regularly and extremely responsive to our texts and phone calls as well as meeting with us. John also provided some free of charge services for us being the nice customer, yay, it was such a nice surprise. We incurred additional charges of course but it was due to additional things we wanted to add in along the way. John also helped us saved a lot of money by recommending a lot of discounted vendors for materials. For example the front door would have costed us thousands of dollar if we buy at regular vendor but we were able to get it for such a good price. His recommendation on where to buy the frameless shower glass also saved us a ton of money. The project completed couples days later than estimated due to final minor cosmetic touch up however the main components finished in 3 weeks like John promised to us. We were nervous since this is the first time we concurred such big project for our house but John made it go so smoothly and we're very pleased with the result. I'm very picky and grew up with my Dad having a construction company so I had very high expectations nonetheless I'm confident to say John and his crews would earn my Dad's approval. We will for sure come back to John and Pristine Builders for future projects. In fact we already asked him for a quote to do work at our rental property.

Very friendly service. Top notch job on EVERYTHING they have done for us! We have had them replace…read moreour carpet twice, repair tile and install wood floors. They have been citizens of Katy for decades and will take care of you.

Great help from the staff on picking out flooring.This is the second time we have used them and we…read morewill definitely be using them a third time. 2 yrs ago they installed tile in the bathroom and it looks great. This time did laminate and new carpet and we love it. Couldn't be happier with this place!

Great to company to work with. Listened to what I wanted in my kitchen…read more We updated our master bedroom closet. Wonderful ideas. We now have more room in closet for storage. They designed my kitchen with all the newest appliances and features. Love the new faucet. Caretaker's design team stayed with in my budget. Will have them build my new bathroom.

I hired CareKter Design & Remodeling to install new laminate flooring, but once they pulled up the…read moreold carpet, they discovered some hidden water damage caused by the previous owner's setup with bricks at both entrances. Thankfully, their team didn't miss a beat, they took care of everything, from removing the bricks to adding a proper water barrier and rebuilding the entryways the right way. The crew was super polite, professional, and worked hard to get everything done perfectly. The new floors and entrances look amazing! I'd definitely trust CareKter Design & Remodeling with any future home improvement project.

Could not be any happier with Yard masters!!! Randy, the owner, is amazing. He is knowledgeable and…read moredown to earth--easy to work with. Plus, his crews are phenomenal. They work hard, take direction quite well, and clean up after themselves. Teri, the Office Manager, is also quick to respond and communicate. We have worked with Yard masters for a few years now, but after the snowpocalpyse killed everything we needed a complete redo of our landscaping. We told Randy what we were looking for and, boy did he deliver! Our new design looks fantastic! His crews worked for two days by removing all the dead trees, bushes, plants, etc and planting all new beautiful palm trees and tropical plants. We highly recommend them!!

I used them for a couple of years for my lawn service. The actual yard crew, in my opinion, did an…read moreOK job, but could edge a little better. My yard is relatively easy and small though. (I've since moved to a different lawn service provider, who charges only $20, doesn't inundate me with billing emails and shows up on schedule without fail.) My 2-star rating is based on their office staff and billing techniques. I have been billed several times for service when no one actually showed up to mow on my scheduled day. (I have security cameras and confirmed each time I received my bill when I knew I should've only been charged for 1 day as opposed to 2 because the crew didn't show up on whatever day as scheduled.) Additionally, the office staff sends via email an invoice AND a monthly statement at the end of the month, but not on the same day. This is overkill and ends up becoming a nuisance when both the invoice and billing statement includes the option to pay on both the invoice and monthly statement and contain duplicate information. It would be better suited for customers to send only the detailed billing statement at the end of the month to keep it simple.

Raul and staff were very professional and thorough in reviewing the areas where I needed 2 toilets…read morereplaced and 2 faucets replaced. The price was reasonable compared to previous companies I had estimates from. I had already purchased myself the replacements which was not an issue for them to install. Once I approved estimate they called main office to reschedule for them to immediately start on the requested work. They worked steadily until all the work was completed and showed me pictures taken so I didn't have to kneel down for faucets. Raul was very clear upfront what might be an issue but luckily nothing was a problem. They cleaned up as they went and hauled off all parts and trash. I will definitely be using Loyalty Plumbers in the future.

Loyalty plumbing to the rescue. Put in an appointment request last night. Said they could be here…read moretoday between 8-5. Got a call this morning at 7:30 from their office stating between 11-1. GREAT! Aldo called me at 10:30 and was on site by 10:45. Tech was knowledgeable and knew almost immediately what our issue was, got me a quote and got to work. He was done and had everything wrapped up and good to go in about an hour.

Was introduced to Jesse, owner of New Patio from my neighbor/friend Fred Teo. Jesse had done a lot…read moreof work for the HOA, and I got to see some of his completed projects. They looked great. Jesse came to quote building a travertine patio for our backyard. His pricing was fair, however his Quality and Timeliness of work was EXCELLENT. Jesse's crew of 3 men worked tirelessly to prepare the yard, and install the patio. The patio turned out better than expected, and I was most impressed with the workmanship. Jesse believes that you get what you pay for, and it shows. His crew have been with him for over a dozen years, and they work like a well oiled machine. I give my HIGHEST recommendation to engage New Patio and Jesse to build your patio for you. You be more than happy with the work and finished product like we were. William Teh Investor | Author | Entrepreneur TTTrends Investments

Unfortunately, there is no option for a zero star! I had two projects done by Cypress Patios or…read moreCPABD LLC. Both projects resulted in issues resulting in me getting a home inspector. This was an outdoor kitchen and also a balcony addition. Some items were addressed but others were not. I recommend you get a home inspector to inspect the work they perform to ensure everything is in compliance to code, meets expectations of a home inspector, doesn't devalue nor diminish the value of your home, and there are no issues when you try to sell your home in the future. For example, their framer performed some of the electrical work on the balcony and not licensed to do so. Other staff initially used on the outdoor kitchen was used who were not journeymen electrician either. I reached out to the owner of Cypress Patios or CPABD LLC on multiple occasions giving him the opportunity to correct the issues and he elected to not address them in writing. Remaining items not addressed is electrical wiring in the attic protruding above the studs and not stapled down. A loose banister railing on a balcony not secured down. And damage to our concrete patio from their selected pressure washer damaging our concrete patio. Our house was brand new and only 2 months old when Cypress Patios or CPABD LLC left these unresolved issues on our property. See photos below of the workmanship and unresolved items found by a state certified home inspector and photos. And keep in mind this is an acclaimed award winning company in 2023 and 2025. But this was left unresolved and was not corrected. I welcome the owner to respond herein on how and when they plan to resolve these issues. As of today, April 16, 2026, the owner communicated in writing he has no plans to resolve these issues.

Cypress Patio was the best. They had the best prices and service. First the owner of the company…read morecame by and provided me with an estimate. The owner!!! Then I got a call from the project manager. He was great from beginning to the end. He did get frustrated as we made several changes to the patio cover. He made sure it was done to our satisfaction. The workers are very skilled at what they do. The workmanship and quality is superb. I will refer this company to everyone I know. If my wife was very happy you know they did a fantastic job. The patio cover looks great. We will enjoy it for years to come. Thank you Cypress Patio and Backyard.

Hired this company to "fix" a fence that was recently and very poorly installed, and also to add…read moregutters to a newly installed patio roof. Tony showed up when he said he would and did an amazing job of making the fence look great, in spite of the fact that we could not rip out the existing posts that were installed horribly. The fence and gutters both look great. I will definitely hire him again if there is anything I need done. I wish I would have known about him sooner! I loved that he was on the job the entire time and he actually cares. I also think the price was more than fair with all that needed to be done. Do yourself a favor and call him. Thank you again Tony!

I was thoroughly impressed with U Need Gutters & More. Tony and his crew were awesome. You can…read moretell they had years of experience as the installation was flawless!