Kudos (and 5 Yelp Stars) to Discount Tire and Service in Cheyenne, Wyoming!
Just about an hour after leaving Denver, as we headed to Casper for the Great American Eclipse, we stopped in Cheyenne for gas and breakfast. I always check tires at the beginning of a trip and at each stop along the way. I was shocked to see belt fabric showing through in Cheyenne! They had been fine at home at dawn. This brand-new-to-us (but used) trailer still had its original tires, which I already had planned to replace soon.
I searched "Discount Tire" in my map app, found two in Cheyenne, one with 5 stars on Yelp, the other with 4 1/2, so we drove to the 5-star location.
Me: Do you have tires to fit this trailer? I'm a regular Discount Tire customer for our cars, but haven't needed trailer tires until now.
The Man: We're "Discount Tire AND SERVICE," not affiliated with "Discount Tire" stores. There's a Discount Tire store 4 miles North; if you want I'll tell you how to get there. (I apologize for not getting the name of "The Man.")
Me: Well, thank you, but I'm here and you have 5 stars on Yelp, so I'll talk with you first.
The Man: What size do you have? (Walking to my trailer to check as I rattled off the numbers)... Yes, I have these...
Me: How much?
The Man: One or two?
Me: Two; I want two matching tires and no trouble ahead. How much? Total, out the door.
The Man: $140 (This was competitive with the best prices I'd seen on line when checking a couple days earlier; he wasn't gouging me, even with my obvious need and out-of-state license plates. Plus he had a premium brand, a notch above what I'd already priced.)
Me: How soon? (There were other customers around ahead of me, and I was thinking about a slow moving weekend morning pace, etc.)
The Man: Maybe a half hour; we've got some people ahead of you, already in the shop.
Me: OK, let's do it! (He disappears into the shop)
The Kid: (Just two minutes later, mind you!) Can you back it in this bay?
Me: Sure
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By the time I set the parking brake and stepped out of the CRV there were two kids, each with a jack; one wheel was already off the ground! With the efficiency likely born in the pit of local dirt-track racing they quickly had both tires changed, with "Baby Moon" hubcaps snapped back in place and wheels on the ground; in less than 10 minutes we were on our way!
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Me: Now I know why you're "Discount Tires AND SERVICE!" Thank you! I really appreciate that!
The Man: (Matter-of-factly) That's who we are.
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If you ever need tires or service around Cheyenne, let me recommend:
"Discount Tires AND SERVICE!"
(http://www.discounttwo.com/mobile/about-us.aspx) read more