If you want to be ripped off and have shabby work done on your vehicle with horrible customer service then this is the place to go!! I had my car towed here due to a failure to start from a bad terminal on my battery (not diagnosed by this "auto shop"). They charged me $130 to "clean the excess grease off the cables" a direct quote from owner. Clearly, a thorough diagnostic testing of any kind was not done, otherwise the bad positive battery terminal would have been recognized and addressed quickly by any competent mechanic and auto shop. I did call back a few days after I picked up my vehicle due to my lights flickering and windows not going down (which I had no problem doing before the failure to start). I had a very unprofessional conversation with the owner about how "it wasn't there fault b/c my car wouldn't start to being with and my cable looked bad" NOW they look bad days later, why was something not said when I was standing in your office days earlier? Did you hope I would bring it back so you could stiff a female out of more money? I was not attempting to place blame on the shop when I called back, but instead was foolishly going to take my car back for more work. He interrupted me before I could even finish my statement. SO very glad he showed his true colors and I followed my first mind to hang up the phone and not ever return to this shop!! Also, they did not place anything down to protect my seats or floor and got black grease all over my grey door handle (which was clearly noticeable and not wiped off. Just trifling!! With Covid-19 going around I'd expect more sanitary practices, like wearing of masks by employees especially in office, others' vehicles, and the use of hand sanitizer. Will be reporting these findings to health department as well. read more
