I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Unfortunately, I had a physical and after that, I fell through the cracks in their process. I…read morecalled after 2 weeks after hearing nothing back and then received a call back after 3 week. I was told that I had a severe heart value issue as well as very high a1c level and that I needed to see a cardiologist right away (they did offer to redo the tests). Fast forward - I sent my results to another Dr who immediately sent it on to a cardiologist who said the heart results were fine, just misread. I redid my blood tests elsewhere and my air level was normal. I did pay for my physical when I left the office the same day but somehow I received an invoice for something after 6 months. In summary, Dr. might be good - wasn't for me. Process isn't good. I obviously did not return.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

I have to take a minute to highlight this place for blood work. They are located inside of the…read moreSafeway at 32nd and Camelback. You must book an appointment thru their website- no walkins. They are incredibly prompt (much appreciated since I'm normally fasting and HANGRY when I arrive.) The best thing for me is that these folks know what they are doing. I have tiny veins and they never struggle with the draw. Results are typically done within two days and if you sign up for their portal, you'll get an alert when it's ready. Bonus is there is a Starbucks in the Safeway too so you can go straight to breakfast!!

Jennifer is amazing, so professional and helpful. I know she is not getting paid enough, she needs…read morea raise!!

My Tech was kind, sweet, professional and did a great job drawing my blood (today). The…read morereceptionist also had great energy and customer service skills, they made me feel very welcomed and cared for! 5/5

Website says they are open till 2:00 on Saturday. It would be nice if they mentioned that they only…read moredraw blood until 12:30.

Sonora quest Labs is a dingy, drab Office. It took about 15 minute's To have my blood draw. That's…read moreactually a very reasonable wait time. The lab tech was very impatient and condescending to me because I'm a bit older. The tech did a successful, almost painless blood draw on the first attempt. I was very grateful for that and I would probably go back again if necessary.

Although Sonora Quest overall is good, their billing system is incompetent. I had lab work in 2023,…read morethey sent a bill in 2025 to an address I had in 2022. When the bill was returned, instead of calling or emailing, they sent directly to collections that cost me more money. Make sure you confirm any changes when you get service, because they are to dumb to ask. Even when you tell them you have an address change or when the provider tells them your address they are still to stupid to get it right.

Hassan provided excellent service, above and beyond, and there was no wait. The location is in a…read morejenky strip mall, but what's important to me is the service and convenience.

I have been going to this lab for several years. The previous owner was a good man, however the lab…read moreis now under new ownership. The current owners are very nice, very friendly and accommodating. The lab is open but is undergoing some needed renovations. The location could be better, but overall I highly recommend this facility.

MAKE AN 8AM APPOINTMENT A MONTH IN ADVANCE. Get there at 7:30 AM. There will be a long line. They…read moreopen the door at 8:01 AM. Go straight to the front desk and politely tell them you have an 8AM appointment with fasting labs and bloodwork. Show them the order paperwork and your insurance card. I was out of there 12 minutes later. 20 people were in the waiting room when I departed.

Can be very busy so I recommend an appointment or you could be waiting very long…read morelong. The staff is very friendly but they don't have enough people or a large enough facility for volume of people they get.

I have NO idea why people are so upset and leaving such bad reviews on Getlabs…read more Ive used Getlabs 4 times now in the past year, once for my husband and 3 times for me. We have had nothing but fantastic service from them ! I suffer extreme medical anxiety so when I found Getlabs I was very happy ! All 4 times I scheduled the appointment, paid my fee and recieved a confirmation within minutes. Our phlebotomists have all been so kind and friendly ! Each time I recieved a text message letting me know when my person was on the way and what time they would be here. Always arrived exactly when stated. Also recieved a text when they arrived in front of my house. Before leaving they always tell me that they will drop off the labs and I will be able to view my results on their portal .... every time the labs are available within 24 hours (usually faster). Keep doing a great job Getlabs ... your people are great and its an awesome service you provide for people who cant get to the lab or don't want to deal with the chaos at the lab. Will always use these people if I need labwork done . That being said.... I have never had the need to contact them directly so I cant say anything about that. Its an easy process but im sure as with everything ..... things happen.

I was nervous after I booked this company and saw the reviews but overall had a fine experience…read more The individual that came to my house was kind and the process was quick. It only took her about 5 minutes to do my blood draw start to Finish. Scheduling was easy and it was so nice to be in the comfort of my own home. Not five stars because there is no way to contact the company but emailing them. My person said they arrived and they had trouble finding my apartment but there was no way to get in contact with them or the company. I would expect some way to chat/call the person coming to your house or the company.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest