Karen ( KBR ) did a large patio project for us, with stamped concrete and a long retaining wall…read more They also took care of several electrical issues that we had. Overall they did a great job. The patio and retaining wall look great. The project took longer than expected, but those delays were all on our side. We took longer than we should have to make various decisions about light fixtures, etc. We also changed the scope of the project a few times, adding more areas of walkways that we decided needed to be refinished with the stamped concrete. We would recommend KBR for any project that you might have. Karen was great to work with and even when we were not following through with things on our end, she never lost her cool with us and was very patient waiting for us to come to decisions on things. Mark and Sandy Crevier

Huge shoutout to KBR Remodeling for the amazing job on our finished basement! Karen, Butch and the…read moreteam were very professional, efficient, and high-quality work. We love the new basement! They handled our basement finish with total transparency. No hidden costs, no delays, and they kept the workspace incredibly clean throughout the process. The attention to detail on the framing and finish work is top-tier. We are thrilled with the results and will definitely be using them for future projects! Highly recommend KBR Remodeling.

Mike and his team were to do a bathroom renovation and kitchen reface. The quality of work was…read morelacking (see pictures). They painted over our brand new appliances, and had very limited respect for our home. They made very inappropriate jokes and conversations while I was working from home in the adjacent room, making me very uncomfortable in my own home. I would not recommend Modern Concepts, because Mike does not deliver what he promised in the finished product. His cost is much too high for what they can deliver upon.

Mike at Modern concepts was a horrible decision for us to hire. We hired him for a basic kitchen…read moreface lift and he could not deliver a quality finish on any of his work. He charges for luxury work and delivers far below what anyone can call luxury quality. He took twice as long has he said he would and my wife and I had to redo much of the finish work after he was gone. He constantly demands for more money and to be paid before our agreed upon progress payments. He spray painted our brand new appliances because he is sloppy and damaged our brand new wooden flooring. Bottom line we had to pay Mike at Modern concepts about $4,000 more than he quoted and he took twice as long and delivered a product that was not satisfactory. Plus during the whole process he was very unclear about payments and anything money related which makes him come across as untrustworthy. Save yourself time and money and do not go with modern concepts.

Kitchen Direct and the President/Owner Peter Curti took $35,000 of our money and never completed…read morethe renovation of our kitchen. All our bottom kitchen doors were made incorrect. We were given plywood doors and drawers when we paid for real wooden doors. All the staining was missing throughout the kitchen. Front and bottom panels were never installed and a top cabinet door was never made. Because of the wrong size cabinets we also cannot access our trash or recycling bins. The cabinets we chose were Showplace Cabinetry and even though our kitchen is under warranty, Showplace refuses to do the warranty work. Showplace will only deal with the Kitchen Direct. Throughout the entire kitchen renovation there were a multitude of mistakes, errors, inaccurate measurements etc. Scott C. sent us a letter telling us that he was too frustrated and that he quit. We fought this for months through the BBB and the RI Attorney General's office. Kitchen Direct is not a reputable company. The AG's office does not have the authority to force him to complete the work, or to have his license revoked. We have called Showplace and sent emails to the President, only to be hung up on and emails that went unanswered. We have been living a nightmare, and we do not have the money to obtain an Attorney. After paying $35,000 our only option is to paint the entire kitchen and hire someone to build a cabinet door and all the missing panels, again, we do not have the money! If Scott Curti has a rebuttal with this complaint, PLEASE BE AWARE!!!!! Do not purchase any cabinetry from Kitchen Direct, Inc. or any cabinetry that is made by Showplace Cabinetry as they will not stand by their mistakes and only will deal with the kitchen company direct and not the homeowner. My husband is 80 and I will be there soon. We are senior that have been taken advantage of. Suzanne and Anthony G.

Peter was incredible to work with! We met with 4 different kitchen designers before we met Peter…read more The other designers either couldn't create a design we liked, or just didn't listen to our needs. When we met Peter, he knew exactly what we were looking to do and suggested various design options. We trusted him to design our kitchen and also select the best cabinet line for our vision. We were not easy to work with because we were VERY specific with our wants--- we tweaked our layout around 50 times before we finalized it. Peter was very attentive and updated every little detail as requested. He made what would normally be a stressful process a seamless one. Our kitchen is beautiful! All of our family and friends comment on our cabinets and kitchen design! It truly is exactly what we wanted! I can not recommend Peter and his team enough! You will not be disappointed :)

I'm writing this review for my parents who had the worst experience. They recently built a house…read moreand flip houses for a living. They've used several cabinet company and it's the worst by far. They had issues with shipping, staining, and defects. They had to replace multiple cabinets due to these defects. The people who work their including the owner lied to cover their mistakes and didn't own up to anything. This process has been going on for at least 6 months and it's still not resolved.

From the owner: Cole Cabinets is a locally owned family company that has been in business since 1974. We…read morespecialize in residential remodels, including kitchens, bathrooms and all of your cabinetry needs. In addition, our complete custom woodworking shop features state-of-the-art equipment and skilled craftsman who are experts in manufacturing store fixtures built to your specifications, architectural millwork and case work.

I'd give them no stars if I could. This place is nothing but a rip off. The "designer" and I use…read morethe term loosely, has no damn clue as to what she is doing. She screwed up my order, wanted more money, told her to pound tar and to figure it out since she screwed it up and tried to blame her software, then she sends me pieces I don't even need, doesn't give what I DO need. Told her I was returning it for a refund and she tells me that she's not giving it to me. She blames the carrier company for her incompetence, claims she sent what I need and I have never received a thing. This place is getting sued! You picked the wrong B*TCH to play with!

My husband and I ordered cabinets from Swansea Cabinet Factory Outlet. When visiting the showroom,…read moremy husband selected glass-front cabinets. He was told that these were special order and would therefore take about 4-weeks to be shipped, and there would be a $200 delivery cost. When the cabinets arrived, none of them had glass. We called and were told that the cabinets were "prepped for glass," and did not come with glass fronts. This is not how they were displayed in the showroom; my husband also asked the salesperson specifically if the cabinets we chose came with glass-fronts, and they said "yes." At no point during their transaction were we informed that the cabinets did not actually come with glass. Imagine our disappointment, after waiting 4 weeks, when our cabinets arrived NOT as we had intended them. While I understand that people make errors, I am very disappointed with how Cabinet Factory Outlet handled this. We called and asked for a partial refund and were told that isn't possible, but that we could return the cabinets for a refund or exchange. This seems well-and-good, until you are trying to return an entire kitchen's worth of cabinet, for the following reasons: 1) A whole kitchen's worth of cabinets do not easily fit into a car for return 2) We paid a delivery fee to have cabinets delivered that were not as we expected 3) Because the delivery slip conveniently flew out of the delivery driver's window, we were unable to check the packing + delivery slip, at which point we may have uncovered this error and had the option to decline the delivery then-and-there 4) The cabinets are displayed in the showroom WITH glass, and my husband asked SPECIFICALLY if the cabinets came with glass and was told that they do. I don't expect a full refund on these cabinets by any means. However, a compromise on both sides would have been ideal. One where we agree to keep cabinets that are not as we hoped, that will require us to incur more costs and more time for our kitchen renovation, and one where Cabinet Factory Outlet acknowledges + takes ownership of the mistakes on their end, by providing a partial discount. At the VERY LEAST, Cabinet Factory Outlet could refund the delivery fee. I find it ridiculous that we paid to have cabinets delivered that were not as promised and are also being told that if we want a refund we have to take our time, money, and effort to return them. It's sad to say, but I've honestly had better customer service at Lowe's.

I had a major bathroom remodel a few years back. I was impressed overall with both the quality of…read morework and the communications. I don't think people understand that subcontractors, which are usually necessary can delay a project, which results in extended timeline. I try to be as understanding as possible. Was AK&B responsible for the window company's damaged window? No. Were they responsible when a subcontractor, had a family issue. No. I will agree that there are bad actors in every business. But I'm confident I would reach out again for a future project.

Used them for a kitchen remodel. Tried to go local to support the community but also thought they…read morewould care more than a big company. Started in July and the project is still not complete. We are on our 4th set of cabinet doors because they keep coming in with damage or paint peeling. If they look like this brand new I imagine they will not hold up well. Installer could care less about my house. Just hand brand new floors installed and he chose to move the protective paper I had down and leave the cabinets on the floor. He also left his tools and materials in the brand new cabinets leaving marks and scratching them. We asked to have him stop doing this. We were told that he is the best and what he does and they didn't want to lose him. So they weren't going to say anything. Take a look at the pictures and tell me what you think. Also I can't even open the cabinet above my microwave because it hits. You would expect the owners to be embarrassed by the quality of the cabinets they are installing when they are peeling or having a customer wait 5 months and counting to finish the job. Have never gotten an apology. The cabinet maker they use (Wolf) came out to few the product after the 3rd set of replacementand was very embarrassed. Said that Attleboro Kitchen and bath did not install some of the cabinets correctly and could see errors that they made.