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    Cyclone Awards and Engraving

    5.0 (1 review)

    Services - Cyclone Awards and Engraving

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    8 years ago

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    Ames Silversmithing

    Ames Silversmithing

    (29 reviews)

    $$

    I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

    This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson

    The Knittery Nook & Fibre - Inside of the Knittery Nook

    The Knittery Nook & Fibre

    (4 reviews)

    The Knittery Nook has been with me through thick and thin. Thank you for enabling my yarn habits…read moreand thank you for your quality service and exciting selection. I have highly enjoyed getting to know all of the attendants through the years I've lived here. I wish i could stay in Ames longer and spend more time here. This is probably my favorite place in the city. I have also spent over 1k here in total over two years because i chew through yarn like it's a full time job. Will definitely be ordering online next time i need 999,999 skeins of alpaca. Love you all very much, and i am so sad to leave. I'll have to visit sometime.

    I love this yarn store! It has a fun, modern vibe and didn't feel stuffy or old lady-ish at all. I…read morewas really surprised to find a really good selection of cotton yarns there. Most yarn stores I go to don't have cotton yarns which are great for Amigurumi (something I'm really into right now). They even had a cool Amigurumi book that I've had my eye on for a while. They also had some Amigurumi animals that they had made up using the cotton yarns, which is really a smart idea because they showed off the yarns really well. I chatted with a person who I think was the owner and she was really friendly and helpful. We talked about Amigurumi and crocheting, which I found very refreshing because most of the yarn stores I've been to cater mostly to knitters. I really like that they had books and tools for knitters and crocheters. I do both but I'm more comfortable with crocheting. I bought a hank of cotton yarn and the woman I was chatting with wound it into a ball for me. I really love that! They also teach knitting and crocheting classes. I can't wait to take one of their classes. I just can't say enough good things about this place. It feels like a relaxed and fun environment. I wish there was a store like this in Des Moines.

    Cyclone Awards and Engraving - engraving - Updated May 2026

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