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CycleWorks

4.7 (43 reviews)
Closed 10:00 am - 5:30 pm
Updated 1 month ago

Services - CycleWorks

Motorcycle repair

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Custom spring seat completely custom fitted by Jesse
Shawn C.

Absolutely top notch Harley repair and custom bike mechanics/builders . New owner, Ryan and Jesse are absolutely the best. They took my stock Harley and made into the beast that it is. I won't go anywhere else now for my Harley needs.

Austin J.

Aweeee man these guys are the SHIZ! I got a flat tire while doing my do diligence in the canyon. Had to ride at 30mph just to get it out. Man did that kill me. Anyway I called Thousand Oaks power sports and they tried to turn me around. I called these guys and they gave me a great price and handled the job in ten minutes. I WOULD HIGHLY RECOMMEND TO ANYONE IN TROUBLE THESE GUYS WILL TAKE CARE OF YOU. I spoke to Ryan, told him my situation and he gave me a way better deal than Thousand Oaks power-sports. It seems they actually care about riders here and aren't just trying to dismantle your wallet. Before you go there, give them a call here.

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9 years ago

My bike had issues. Donny gave me Super helpful advice. He was spot on. NC. Good guy!

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13 years ago

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11 years ago

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Review Highlights - CycleWorks

Ryan was very communicative and the work was done quickly and for less $$ than the Harley dealer.

Mentioned in 8 reviews

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Thousand Oaks Powersports - NiteRyders818

Thousand Oaks Powersports

(388 reviews)

$$$

Review for the service department:…read more Super friendly and easy to work with! Prices are also very reasonable compared to other local shops. Brought in a set of wheels off my Vespa to have the shop swap out to a new set of tires. I provided the tires myself and the shop charged $50 per wheel to get the tires swapped and balanced. Wheels were ready for pickup the following day and were nice and clean. Thanks again!

Sales - (5/5 Excellent) Service - (2/5 Below Average)…read more This year I purchased both a Triumph Scrambler and an Aprilia Tuareg 660 Rally from this dealership. Here's my honest review of their Sales and Service Departments: Sales: Brandon was outstanding to work with -- professional, honest, and great with communication. He kept me updated on the progress of my special-order Aprilia and honored a competitive price match on my Triumph. The Finance Department was equally efficient and transparent. There were no high-pressure add-ons or upselling tactics, and both purchases were completed in about 30 minutes each. I truly appreciated how simple and straightforward the entire sales experience was. Service: Unfortunately, the Service Department was a completely different experience. For my Triumph's first service, I needed a broken bolt removed to replace both clutch and brake levers, and to have the service wrench light reset. I was charged 1.5 hours of labor for a task that typically takes 15 minutes. The service light wasn't reset, and when I picked up the bike, the seat wasn't properly latched -- something I luckily noticed before transporting it home. For my Aprilia's first service, I scheduled the work to include installation of the quick shifter and heated grips. The total cost was around $1,000. Despite having an appointment and being told the bike would be ready by the end of the day, I was later informed it hadn't even been touched. When I returned the next day -- a four-hour round trip costing roughly $100 in gas -- I was told the bike was "done," only to be informed in person that a technician smelled a burnt-clutch odor in the oil and suggested I leave it for further inspection. No details, no follow-up plan, and no quick diagnostic -- just a vague recommendation to spend more money on a new evaluation. When I asked if a simple clutch test was performed, I was told they were "too busy." At that point, it was clear my time and investment weren't valued. I chose not to authorize more labor for a potential warranty issue, and decided I won't be returning for future service. Positive Note: Izzy, who works the service counter, deserves recognition -- always polite, professional, and genuinely helpful. Final Thoughts: Customers expect to build trust and confidence with a dealership's service department. Unfortunately, I left with neither. While the Sales Team was excellent, my experiences with Service -- especially with technician Eric -- were disappointing and have completely eroded my confidence in their operation. I would not recommend this dealership for service.

Motor Psycho Sport - 1973 CR250 Elsinore

Motor Psycho Sport

(30 reviews)

I've ordered multiple items from this small business, and I can't say enough good things. Their…read morecustomer service is incredible, turnaround times are fast, and communication is truly above and beyond. On top of that, their pricing has consistently been the best I've found. Highly recommend--support small businesses like this one!

I'm confused by all of these rave reviews. A buddy of mine gave me a bite to ride for…read moretransportation before I had any way to get around when I hit town after a hard break up and had nothing left. But it had major issues, so I figured well, it's free, so I'll just go get everything fixed and then I'll give it back to him for the kind act of letting me use it. When I first arrived, he was on the phone, and I sat there for literally 15 minutes while he talked to a person, and then took another call for another 10 minutes while I sat there in his office, waiting for him to get off the phone. I should've left right then. The bike had a serious coolant leak, bad rear brake, a rear tire that had been burned on one spot all the way down to the threads, which I didn't know, the clutch was terrible, and worst of all, and the thing that I wanted to fix the most was that the bike sputtered when you took off, and this with a bad clutch as well, which made the bike actually quite dangerous to ride, This is what I wanted him to fix most besides the coolant leak. I had already done a bunch of research about it and found that this was a failing common to this model 2002 YZF-600R, which is the little cousin of the Yamaha R6. I told him as respectfully as I could that I had done a lot of research and the problem was almost always one of the coils on one of the cylinders and that the fix was pretty simple. He said with all the bravado I'm sure he could muster, and I'm paraphrasing, "well I have a whole bunch of other sources that have actually worked on bikes for many years "or something like that, completely dismissing anything I had said to him. So instead, he rebuild all four carburetors which cost me $1400. Totally unnecessary. I also said to him, please look over the entire bike, examine it and tell me what it needs and please find anything that needs fixing and I'll pay for it. I dropped the bike off in mid December. Two weeks or three weeks later, I called him and he said he hadn't had time to look at it. I called two weeks later and he said the same thing. Right before I was ready to just come get the bike, and go to someone else, he said he was waiting for some back ordered parts from China. Or somewhere. And every time I called him, he said they were back ordered and he still hadn't received them. These were just hoses. Finally in like March he said that the hoses had arrived, but they were the wrong ones. And then he said the old ones are OK so I'll just put those in. I came to get the bike, the sputter was still there, I found the horribly defective rear tire, that was a horrible accident, waiting to happen, noticed the clutch was the same as when I left it, and the sputtering was still there,. When I called him and told him about this, he said that he had ridden it and he didn't notice that. That's absolute bullshit. Anyone that's ever ridden a motorcycle,( I have ridden motorcycles, my whole life and I'm 55 years old) known immediately that that bike sputtered when you were initially taking off. So he said bring the bike back and I'll look at it again. He lied straight to my face. I'm sure of it. Reluctantly, I did take it back because I already had so much invested I wasn't gonna go anywhere else. He called me in May. This is five months after I drop the bike off. Five. Months. And guess what the problem was? A bad coil on one of the cylinders. I bought a new rear tire and he said he would install it for free. When I showed up, he said he needed $100 for the rear tire installation and then I told him that he had told me that he would install the rear tire for free. Then he got all shitty and said " why don't we just stop this here and you can just go. Take the bike." This guy had my bike for five months, totally ignored everything I said about what I wanted, charge me $1400 for something it didn't need, failed to inspect the motorcycle, didn't adjust the clutch, and totally lied about riding the bike after he had rebuilt the carburetors, unnecessarily. I have no doubt that this guy is a good motorcycle mechanic. And I have no doubt that he has his fans. And I also have no doubt that he can fix your motorcycle. But you better ask him when you're gonna get it back, because if you don't, he might keep it for five damn months and not fix it.

Jett Tuning - Kawasaki ZX4RR & Ducati 1199

Jett Tuning

(37 reviews)

Took my Kawasaki ZX4RR in to get the ECU flashed. Great communication all the way through the…read moreprocess and they did a fantastic and FAST job removing the ECU, sending it to Graves, and reinstalling. Bike came out with ZERO scratches / blemishes from their disassembly/assembly work which is NOT something you can particularly count on at other places. Super knowledgeable and friendly owner, and I was really happy with the final result and price. Look forward to bringing in more bikes

I was referred to John by another Yamaha rider (FZ8) who was very pleased with the work John had…read moredone on his bike. My bike needed service as it left me stranded, it wouldn't start back up when I reached my destination and had to call AAA to have it towed home. It was nothing that John wasn't able to cure with a full tuneup including chain & sprocket. But since I've passed the 80 age mark, I decided to treat myself to an ECU Flash and I'm so glad I did. No hesitation now when I shift gears and the response is fantastic. I haven't had a chance to determine if my top end has improved yet but am looking forward to testing it to find out. I ride a 2006 Yamaha FZ1 (1000cc) because I'm still too young to slow down. John took care of me and I'm Very Pleased with my decision to have him work on my bike. I'm looking forward to another 10+ years riding this bike, sharing the lane on the 101 & 405 and weaving my way through traffic. Thank you John, having a fantastic time riding on my tuned sport touring bike.

CycleWorks - motorcycledealers - Updated May 2026

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