Called and said they had a 22+ Toyota tundra OEM bed cover for sale. I told them I can drive down…read moreto SoCal from norcal to pick it up in 2 weeks due to me being there for a wedding anyways. Owner held true to his word and held the item there for me to pick up. Store is GREAT for those that are into trucks or off-roading, I love that they have tire sizes set up in person so you can compare and configure sizes. Location is extremely hidden and kind of out of the way from the city but honestly in a great area due to lots of canyons.

After a couple weeks of researching upgrades to my new Tundra, I spoke with Ryan at R &T. The…read moreselection that he offered was far and away better than other shops and specialty stores, even online. After buying several items, Ryan ordered everything and had it all installed correctly only two days later. Toyota dealerships needed two weeks! Great job and great price Ryan, your labor rates were more than fair and your products were priced very competitive.

Review for the service department:…read more Super friendly and easy to work with! Prices are also very reasonable compared to other local shops. Brought in a set of wheels off my Vespa to have the shop swap out to a new set of tires. I provided the tires myself and the shop charged $50 per wheel to get the tires swapped and balanced. Wheels were ready for pickup the following day and were nice and clean. Thanks again!

Sales - (5/5 Excellent) Service - (2/5 Below Average)…read more This year I purchased both a Triumph Scrambler and an Aprilia Tuareg 660 Rally from this dealership. Here's my honest review of their Sales and Service Departments: Sales: Brandon was outstanding to work with -- professional, honest, and great with communication. He kept me updated on the progress of my special-order Aprilia and honored a competitive price match on my Triumph. The Finance Department was equally efficient and transparent. There were no high-pressure add-ons or upselling tactics, and both purchases were completed in about 30 minutes each. I truly appreciated how simple and straightforward the entire sales experience was. Service: Unfortunately, the Service Department was a completely different experience. For my Triumph's first service, I needed a broken bolt removed to replace both clutch and brake levers, and to have the service wrench light reset. I was charged 1.5 hours of labor for a task that typically takes 15 minutes. The service light wasn't reset, and when I picked up the bike, the seat wasn't properly latched -- something I luckily noticed before transporting it home. For my Aprilia's first service, I scheduled the work to include installation of the quick shifter and heated grips. The total cost was around $1,000. Despite having an appointment and being told the bike would be ready by the end of the day, I was later informed it hadn't even been touched. When I returned the next day -- a four-hour round trip costing roughly $100 in gas -- I was told the bike was "done," only to be informed in person that a technician smelled a burnt-clutch odor in the oil and suggested I leave it for further inspection. No details, no follow-up plan, and no quick diagnostic -- just a vague recommendation to spend more money on a new evaluation. When I asked if a simple clutch test was performed, I was told they were "too busy." At that point, it was clear my time and investment weren't valued. I chose not to authorize more labor for a potential warranty issue, and decided I won't be returning for future service. Positive Note: Izzy, who works the service counter, deserves recognition -- always polite, professional, and genuinely helpful. Final Thoughts: Customers expect to build trust and confidence with a dealership's service department. Unfortunately, I left with neither. While the Sales Team was excellent, my experiences with Service -- especially with technician Eric -- were disappointing and have completely eroded my confidence in their operation. I would not recommend this dealership for service.

Omar was very patient with me as I had several questions before I could make a decision on the type…read moreof hitch to go with. Then, when it came time for installation, he was again, friendly, knowledgeable, and got the work done when he said he would. Then, he took the time to answer more questions and explain the completed work.

This is my second interaction with Eckharts of Thousand Oaks and my opinion and esteem for this…read morecompany only grows. The young woman, Nicole, is a national treasure. I brought my car and a U-Haul trailer in and she figured out exactly where the issue was. She charged me nothing and sent me on my way back to U-Haul with all the info. This is exactly why I will be a customer of Eckharts for the rest of my life! Thanks Nicole and thanks Eckharts!

I don't leave reviews often, but this one is earned…read more This was my first time ever upgrading suspension, so I had a LOT of questions going in. I brought my 2026 RAM 1500 Rebel in for a full BDS suspension system with Fox 2.5 Performance Elite shocks, and honestly, I couldn't have asked for a better experience. Taylor was phenomenal. He didn't just sell me parts -- he educated me. We went back and forth on lift height, wheel specs, offset, and tire width. At one point I was leaning toward running a 12-inch wide tire. Taylor recommended stepping down to an 11-inch instead for better ride quality and less road noise. I'm incredibly glad I listened. The truck looks aggressive, sits perfectly, and the road noise is almost nonexistent. The ride is smooth, controlled, and better than I expected. You can tell he genuinely cares about getting customers into the right setup -- not just the biggest one. Install was clean. Alignment is spot on. No vibrations, no weird noises, no shortcuts. If you're building a truck and want someone who actually knows what they're talking about and takes the time to walk you through it, ask for Taylor. Outstanding experience.

I can't say enough great things about the team at 4-Wheel Parts Thousand Oaks, especially Phillipe…read moreand Taylor. I had an AirIQ compressor system installed to control my rear load-leveling airbags via Bluetooth, along with a front-end alignment and adjustments to eliminate some tire rub from larger tires. From start to finish, the work was incredible--clean, efficient, and done right the first time. Their communication was clear and purposeful, making sure I understood every step. The very next day, I ran into some connectivity issues with the Bluetooth system. Without hesitation, Phillipe and Taylor had me come in immediately, no appointment needed, and took care of me on the spot. That kind of customer service is rare these days! A special shoutout to Andres, the service tech who originally installed the compressor. Within minutes of me arriving, he had the system back online. Not only that, he noticed some exposed "hot" wires where electrical tape had come loose and, without being asked, installed heat-shrink shielding to ensure everything was properly protected. That extra attention to detail and genuine care for the customer's vehicle is what makes this shop stand out. If you want top-quality work, honest communication, and a team that truly goes the extra mile, look no further than 4-Wheel Parts Thousand Oaks. Phillipe, Taylor, and Andres have absolutely earned my trust and repeat business! SS

Christian and Angel were great at helping resolve a mis-purchased windshield wiper adapter. Refund…read moreprovided and even assisted with the installation.

Stopped in for a light bulb, simple, but I was wrong on what I needed, and the salesperson came out…read moreto the car, we looked at the issue, and he helped find a solution with me. Young man was friendly, polite and helped me. The prices of my product was reasonable. I recommend this business..

I've ordered multiple items from this small business, and I can't say enough good things. Their…read morecustomer service is incredible, turnaround times are fast, and communication is truly above and beyond. On top of that, their pricing has consistently been the best I've found. Highly recommend--support small businesses like this one!

I'm confused by all of these rave reviews. A buddy of mine gave me a bite to ride for…read moretransportation before I had any way to get around when I hit town after a hard break up and had nothing left. But it had major issues, so I figured well, it's free, so I'll just go get everything fixed and then I'll give it back to him for the kind act of letting me use it. When I first arrived, he was on the phone, and I sat there for literally 15 minutes while he talked to a person, and then took another call for another 10 minutes while I sat there in his office, waiting for him to get off the phone. I should've left right then. The bike had a serious coolant leak, bad rear brake, a rear tire that had been burned on one spot all the way down to the threads, which I didn't know, the clutch was terrible, and worst of all, and the thing that I wanted to fix the most was that the bike sputtered when you took off, and this with a bad clutch as well, which made the bike actually quite dangerous to ride, This is what I wanted him to fix most besides the coolant leak. I had already done a bunch of research about it and found that this was a failing common to this model 2002 YZF-600R, which is the little cousin of the Yamaha R6. I told him as respectfully as I could that I had done a lot of research and the problem was almost always one of the coils on one of the cylinders and that the fix was pretty simple. He said with all the bravado I'm sure he could muster, and I'm paraphrasing, "well I have a whole bunch of other sources that have actually worked on bikes for many years "or something like that, completely dismissing anything I had said to him. So instead, he rebuild all four carburetors which cost me $1400. Totally unnecessary. I also said to him, please look over the entire bike, examine it and tell me what it needs and please find anything that needs fixing and I'll pay for it. I dropped the bike off in mid December. Two weeks or three weeks later, I called him and he said he hadn't had time to look at it. I called two weeks later and he said the same thing. Right before I was ready to just come get the bike, and go to someone else, he said he was waiting for some back ordered parts from China. Or somewhere. And every time I called him, he said they were back ordered and he still hadn't received them. These were just hoses. Finally in like March he said that the hoses had arrived, but they were the wrong ones. And then he said the old ones are OK so I'll just put those in. I came to get the bike, the sputter was still there, I found the horribly defective rear tire, that was a horrible accident, waiting to happen, noticed the clutch was the same as when I left it, and the sputtering was still there,. When I called him and told him about this, he said that he had ridden it and he didn't notice that. That's absolute bullshit. Anyone that's ever ridden a motorcycle,( I have ridden motorcycles, my whole life and I'm 55 years old) known immediately that that bike sputtered when you were initially taking off. So he said bring the bike back and I'll look at it again. He lied straight to my face. I'm sure of it. Reluctantly, I did take it back because I already had so much invested I wasn't gonna go anywhere else. He called me in May. This is five months after I drop the bike off. Five. Months. And guess what the problem was? A bad coil on one of the cylinders. I bought a new rear tire and he said he would install it for free. When I showed up, he said he needed $100 for the rear tire installation and then I told him that he had told me that he would install the rear tire for free. Then he got all shitty and said " why don't we just stop this here and you can just go. Take the bike." This guy had my bike for five months, totally ignored everything I said about what I wanted, charge me $1400 for something it didn't need, failed to inspect the motorcycle, didn't adjust the clutch, and totally lied about riding the bike after he had rebuilt the carburetors, unnecessarily. I have no doubt that this guy is a good motorcycle mechanic. And I have no doubt that he has his fans. And I also have no doubt that he can fix your motorcycle. But you better ask him when you're gonna get it back, because if you don't, he might keep it for five damn months and not fix it.

I really appreciate the service advisor, Michael Hulette, and the technicians from Mazda. I called…read moreon a rainy Friday late afternoon with a battery that was worrying me as it was getting sluggish starting a bit more every day. They were very busy but were able to inspect the CX-5 and replace the battery! I know it can seem like a small thing but i was so happy knowing I was not going to be stranded some place with a dead battery after they finished! Thank you Michael and the techs that did the job!

BUYER BEWARE! This dealership/Matt plays games. Matt kept…read moretrying to get me to come in but once I asked for photos of the vehicle he said it wasnt available to view? Eventually I got photos. I asked if the sale price was correct only to find they added the pre-sale price to the OTD. When I mentioned this they said they will only honor the price if I came in, EVEN though they already confirmed the price and it should already be honored when Matt agreed to the sale price??? (Please refer to the screenshots) When I finally got the break down, they added "optional fees" but essentially told me they were mandatory. I said they are NOT and he kept standing his ground. I asked him to show the the product add-ons contract and he said he couldn't do that over chat (but in reality its because the contract says that these charges are VOLUNTARY). I told him that forced add-ons are actually something that's going through a lawsuit right now and he said he had to close the chat. I have screenshots of the entire conversation.

The most honest, fair priced place I've ever been! I literally sat in the waiting area and listened…read moreto them deal with other customers and say, you don't really need that. Who does that? This level of integrity needs to be supported!

Very reliable, honest, and reasonably priced. We have been going here for 10 plus years. High…read morerecommended.

Set an appointment with Chris L and came in the next day to easy and seamless purchase of a used…read more2013 tacoma. Special shoutout to Mike and the team. You are in good hands here.

Worst service center in entire USA. Every time I leave my car with them there's a problem. They…read morenever answer phone calls, they don't respond to any calls while they have your car. The most recent visit I had was this week, I dropped my car off on Saturday. I was told it would take 2-3 weeks minimum. 3 days later I get a call at 4pm to come get the car by 6pm. I left work early and got there at 6:02pm and they refuse to give me my car back. Stay away from this place, you will have more success trying to fix your car yourself with chatGPT. If I could give them a negative review I would.

Ryan is friendly and thorough. Did a full 10,000 mile service on my '21 HD Heritage, and it runs…read moreperfectly. Ready for my drive up the coast.

Ryan is awesome. I dropped off a 78 XLCR (AMF Sportster) that had numerous issues…read more Despite us having to locate a couple hard to find parts my bike was done quickly and more importantly fixed right. It has never run better. I can't recommend this place enough. For all my out of warranty bikes I will be taking them to Ryan. He is very honest, friendly and knows his stuff. Thanks Ryan