Pros: Competitive quality of workmanship
Cons: No customer service, unorganized processing/workflow, late shipment/delivery, (much) longer than promised turn-around time.
I'm hoping to be as constructive with my criticism here as possible. I'm a huge supporter of small business however I was caught off guard during this process and missed out on a lot of riding hours this summer as a result.
I'm very happy with the quality of work, but their lack of customer support, professionalism and past due shipment dates will encourage me to take future business elsewhere if gone unchanged. read more