Bait and switch!!!! Had bike online for one price and tried to get 2,000 more when I got there …read more Sales manager is a smoke! Bought my first Ducati there , never again. Skip in service is the best part of this dealership. Try Ducati Vermont or Connecticut

Destroyed my bikes wheel mounting tires then told me they would replace it which take a guess…read more... Never happened lol. Now I'm at my friends house who bought a Ducati from them and has to take it therefor service. I'm there when the bike is loaded and this bike is mint since he has another the bike that he rides most of the time. This is a showroom new looking bike! It magically get to there and he gets a call telling him the turn signal was off the bike hanging when it arrives there..... what? They then tell him it was loaded that way and they didn't do it! Well then if that was the case myself and my buddy are completely blind according to them and the driver for them NEVER MENTIONED IT OR WROTE UP ANY PAPER WORK STATING SUCH A THING, so they have obviously did it and wanted to not take responsibility for it. As someone who worked in the motorcycle industry for half my life this is super shady! For Christ sakes it's only a turn signal and your guy did this unloading it. Tell the bike owner and say you'll fix it for free instead of making it out like it came that way and you did him a favor fixing it which you were going to try and charge for!!!!!!!! Unbelievably shady move.

Very disappointed in their service department. Took my bike in for service before a planned 2000…read moremile trip. They suggested the 10K service since I already had 8600 and previous service was more than a year before. I was told brake fluid should be changed every 2K miles which seems excessive but OK yes do it. I told them about the trip and not wanting to break down. The bike is a 2018 so not much concern. After 400 miles I found myself stranded in Virginia with no clutch. After 4 hours of getting help and flushing the clutch fluid I was back on the road. After research the clutch and brake fluid are the same so why didn't they recommend changing it. I was told by 2 different service people at EC it's not in the service schedule. Completely WRONG. The Harley dealership who rescued me showed me in my own manual where it's the same. Every 2 years. They even looked up my records and saw it wasn't done since 2019 by Allentown. I lost total faith in EC Service. I called the manager upon my return and he never returned my call.

Brought my Road Glide in after getting stranded multiple times. Dealer couldn't replicate the issue…read morebut still charged me $150 after a 40-mile joyride on my bike. Then quoted me $1,580+ for tires, pads, rotors -- including parts a second shop confirmed were perfectly fine. Their service manager cursed at me when I questioned the charge. GM also did not offer any fair resoluton. Took the bike to a trusted indie shop -- got honest answers, better work, and saved nearly $1,000. I'll never go back