Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

I stopped by to see about trading up to a K1600 and not a single person spoke or asked if they…read morecould help. So if you are ready to buy don't go here.

My motorcycle died in the Memphis pyramid parking lot because a battery terminal had been damaged,…read moreI spent half the day running around the city looking for a new battery, then I realized I didn't have the right hardware to attach it. The guys here got me the stuff I needed in less than five minutes, excellent stuff!

Awesome to purchase from! quick and easy!!!! Gary Gentry is the man! Best price around.read more

I honestly can not say enough about this shop!! They are absolutely amazing and genuine honest…read morepeople. The repairs are super quick and very fair prices. I wish I lived close by I would only have Gary work on my motorcycle. Bit of a story but just shows how great Gemini is.... I was making a trip from Upstate New York to San Antonio. Second day In the trip and Saturday around 2pm I hit something in the road and snapped a bakers dozen rear spokes right outside of Memphis on the interstate. After talking to the Harley dealer in Memphis 2.7 miles from where I was and being told they don't work on spoked rims, which is mind blowing, I called the Harley dealer right across the border 17 miles from me they said it would take weeks and they honestly didn't have anyone that knew about spoked wheels. The Harley dealer recommended me calling Gemini. Called them up and explained my situation and with out hesitation they told me to bring it in and they will get me back on the road. Well the tow truck was a nightmare to deal with but I didn't get there until 6pm those people stayed over 2 hours after they closed to wait for me and trying to get me back on the road. Unfortunately there was nothing Gary could do my rim was too heavily damaged. Told them I was renting a bike to finish my trip and I would be back in town on Thursday. They had my bike fixed ready for me Wednesday. Super nice people. You don't get that in a shop anymore where they honest care about the customer and not rip you off.

susan, gary and vince family run gemini cycle supply the place to get all your v-twin needs and ol…read moreskool customer service from the top down. they are a true service oriented dealership. great visit and great catching up. all the best! duncan the butler group atlanta, llc

Aldo is the man!!! That dude is a great representative to the company and now setting ambassador to…read morethe establishment he has always been very helpful, kind, patient and always willing to give suggestions I'm looking to help out customers the best way he can.

The staff at this shop is what makes this place stand out. In all times I've been there for small…read morethings, big things, or just advice they are always friendly and willing to spend time to help. There aren't many motorcycle gear shops around Memphis so I make it a point to support them and purchase from them whenever I can. The store has a good selection of helmets and a reasonable selection of gear covering different styles (i.e. sport, cruiser, motocross). The price/quality of the in-store gear fits the entry to mid-level range. As much as it would be nice to see a broader diversity or higher end stuff it probably does not make sense given the shop space and local market. Despite the limited in-store selection they are able to order pretty much anything and have it delivered to home or shop for free. Being a sister company to a large online retailer orders placed at Cycle Gear are likely handled by the same distribution network and with the same speed. Great place, glad to have them around.

Another great motorcycle dealership that treats you with respect. I told them "y'all are real nice…read moreand I appreciate you helping me out and letting me look at your ATVs and motorcycles. They didn't worry me either with a whole bunch of questions either. They were friendly and helpful and even gave me directions to another dealerships. I have to come to Memphis to look at motorcycles because there are none where I live. I did like the new 2016 Kawasaki motorcycle up front for $8600. I might think about that one. I even took a picture of it.

Ordered parts for my Yamaha Royal Star on Oct 4 2022. After call after hall for a few weeks telling…read moreme the part wasn't in yet. Finally beginning of Nov I get told they are here. Wife went and picked them up a week later. So now we are roughly half wall through Nov. took them to my Shop to have installed. Was still waiting for other parts from other place to arrive. Mechanic started working on Nov 28th. Found out that the parts that was purchased Here at the dealer were the wrong ones. Mechanic notified me on Dec 13. Finally got the rite parts from a different place. Mechanic compared the differences. Picked up parts from Mechanic on Dec 21st. Contacted this dealer. Talked with manager and was told that it only had a month for a refund. Yet it was a month between the time it was ordered and was told it was in. But yet with all calls to them. They state parts was in on Oct 6th. I asked how come no one told me that when I had called numerous times. He had no answer. Well needless to say I am out the money. $366 because the don't back what the sell and don't do enough research. They act like I have them the numbers and all. Ohh and they also told me this was supposed to be Yamaha Genuine Parts. But they was Aftermarket parts. Stay away if you want the rite parts and the customer service you deserve

Called a week ago for a quote on adding a horn and turn signals to a 2025 Polaris got a text back…read morethat they were working on the quote check back said they'd have a quote in a few minutes. Text again the next day and I've not had a response. This was 10 days ago terrible service just getting a quote.

went to get a used Ryker was there when they closed Saturday and I was there this morning and…read moresomehow while they were closed someone came and got it.. from what here this is common for this sht hole. customer service is terrible Took forever. save yourself drama and go somewhere else.. stuff is way over priced anyway!! I'll never go back there.. like I said sht hole!!