Nice people, good service , willing to make everything right. Patience and understanding even with…read morea stupid customer like me.

10 out of 10!!! Highly recommend, I took my 2019 GMC Yukon to Birch's they were very knowledgeable…read moreabout my vehicle and multiple issues. Madison and John both updated me every time they found a new problem hated to hear it but was glad to know it was in good hands(lol)...I can tell they value each customer and very professional with services...I will definitely return money while spent:)

Spent $1300, and 2 months waiting, they supposed to have it fixed the first time, only to have to…read morebring it in again, for $579 more, they put a used starter solinoid, which had rust on it, and said ( it was off a running bike, picked it up today, drove it off had smoke billowing out exhaust, had oil spilled on back tire, thank God I didn't go down, washed it, no leak, he may have been around, since the 70's, but he is dishonest, also was warned about going there, but he's the only one, that works on older bikes, simple a thief

These guys are awesome from owner to employees , traveling thru and took a bolt in a tire. Found a…read moretire , took to them and they graciously changed it on the spot to get us on the road . We thank you all very much !!

Great service and willing to go above and beyond for a customer's need. Good value compared to…read moreother shops!

Loved their excellent customer service. Shoutout to Mr. Sterling got us in and took care of us…read moreright away!!!

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

Take your car here before you take it to your dealership for any kind of maintenance or service. I…read morehave a diesel car that is not cheap to maintain, but Jesse and his team have made getting excellent service at a VERY reasonable price a reality. Angela, who (wo)mans the front office is a gem! Give these guys a call before paying to much elsewhere.

Family owned business operated by awesome knowledgeable staff. They will work with your schedule…read moreand provide seriously good work. Clearly the best choice in Memphis for motorcycle repair.

Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

I needed a part for the door of my very old Lexus LS430. Shipping the whole door would have been…read moretoo expensive (from the Memphis area to NYC), but the people at Wiley were willing to remove the part from the door and ship it all at a fair price. Before the part was shipped, David called to let me know that he had emailed me a picture of the part, just to be sure it was the right part. Communication with David was clear and responsive. I can't say enough about the professionalism of this organization.

Please don't do business with these people. They sold me a bad motor and removed the water pump,…read morealternator, and thermostat. The motor's timing chain set is completely busted. It's rattling bad, and shaking. They told me they had to pull it out a car, obviously it had been sitting out with rust etc... Not to mention they lied about having the actual motor I went up there for, and I had to return the next day for the motor they sold me, then proceeded to sell me junk! Said they were going to give me a call back about providing another motor or refund but never called back. When I returned the next day, I was forced to wait another hour when they had already said the motor was out and ready to load. Please don't do business with them, I wish I had read their reviews before hand, I hope you will.