Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

I stopped by to see about trading up to a K1600 and not a single person spoke or asked if they…read morecould help. So if you are ready to buy don't go here.

Reasonable pricing for top shelf work! I highly recommend this shop for exceptionally good service…read moreand repair!

Don't waste your time or money. I had an ACTUAL harley mechanic look at my 86 fxr they 'fixed', and…read morehe couldn't believe they let me drive it out of there. The best thing I got from this shop was a t shirt, and I'm not even gonna sport that anymore. Don't waste time here. Pay the extra amount and go to someone who knows what they're doing like southern thunder or Bumpus. Idk if they lost a good mechanic or hired one who didn't know what the hell they were doing. Leaving this review is saying a lot beings I hate to leave a bad review, but I felt it was a necessity.

Used these folks for years out of necessity- bought three ATV's- had service on many machines over…read morethe years. Almost every time there were issues in the shade- "people skills" are lacking and a revolving door of personnel when they actually have them is very telling. Disputes over bills, and never hitting a date for services rendered in the 20 years I've done business there is also telling. I own a business and don't slander others flippantly, but I can't do business here anymore.

Meeting w/ John; Great Operator and has best shop dog I've ever met "Ranger"…read moreGreat store and a great place for all your Polaris Needs in Memphis, TN. Thanks John Duncan & Amanda The Butler Group Atlanta, LLC