Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

I stopped by to see about trading up to a K1600 and not a single person spoke or asked if they…read morecould help. So if you are ready to buy don't go here.

I honestly can not say enough about this shop!! They are absolutely amazing and genuine honest…read morepeople. The repairs are super quick and very fair prices. I wish I lived close by I would only have Gary work on my motorcycle. Bit of a story but just shows how great Gemini is.... I was making a trip from Upstate New York to San Antonio. Second day In the trip and Saturday around 2pm I hit something in the road and snapped a bakers dozen rear spokes right outside of Memphis on the interstate. After talking to the Harley dealer in Memphis 2.7 miles from where I was and being told they don't work on spoked rims, which is mind blowing, I called the Harley dealer right across the border 17 miles from me they said it would take weeks and they honestly didn't have anyone that knew about spoked wheels. The Harley dealer recommended me calling Gemini. Called them up and explained my situation and with out hesitation they told me to bring it in and they will get me back on the road. Well the tow truck was a nightmare to deal with but I didn't get there until 6pm those people stayed over 2 hours after they closed to wait for me and trying to get me back on the road. Unfortunately there was nothing Gary could do my rim was too heavily damaged. Told them I was renting a bike to finish my trip and I would be back in town on Thursday. They had my bike fixed ready for me Wednesday. Super nice people. You don't get that in a shop anymore where they honest care about the customer and not rip you off.

susan, gary and vince family run gemini cycle supply the place to get all your v-twin needs and ol…read moreskool customer service from the top down. they are a true service oriented dealership. great visit and great catching up. all the best! duncan the butler group atlanta, llc

Aldo is the man!!! That dude is a great representative to the company and now setting ambassador to…read morethe establishment he has always been very helpful, kind, patient and always willing to give suggestions I'm looking to help out customers the best way he can.

The staff at this shop is what makes this place stand out. In all times I've been there for small…read morethings, big things, or just advice they are always friendly and willing to spend time to help. There aren't many motorcycle gear shops around Memphis so I make it a point to support them and purchase from them whenever I can. The store has a good selection of helmets and a reasonable selection of gear covering different styles (i.e. sport, cruiser, motocross). The price/quality of the in-store gear fits the entry to mid-level range. As much as it would be nice to see a broader diversity or higher end stuff it probably does not make sense given the shop space and local market. Despite the limited in-store selection they are able to order pretty much anything and have it delivered to home or shop for free. Being a sister company to a large online retailer orders placed at Cycle Gear are likely handled by the same distribution network and with the same speed. Great place, glad to have them around.

Another great motorcycle dealership that treats you with respect. I told them "y'all are real nice…read moreand I appreciate you helping me out and letting me look at your ATVs and motorcycles. They didn't worry me either with a whole bunch of questions either. They were friendly and helpful and even gave me directions to another dealerships. I have to come to Memphis to look at motorcycles because there are none where I live. I did like the new 2016 Kawasaki motorcycle up front for $8600. I might think about that one. I even took a picture of it.

Ordered parts for my Yamaha Royal Star on Oct 4 2022. After call after hall for a few weeks telling…read moreme the part wasn't in yet. Finally beginning of Nov I get told they are here. Wife went and picked them up a week later. So now we are roughly half wall through Nov. took them to my Shop to have installed. Was still waiting for other parts from other place to arrive. Mechanic started working on Nov 28th. Found out that the parts that was purchased Here at the dealer were the wrong ones. Mechanic notified me on Dec 13. Finally got the rite parts from a different place. Mechanic compared the differences. Picked up parts from Mechanic on Dec 21st. Contacted this dealer. Talked with manager and was told that it only had a month for a refund. Yet it was a month between the time it was ordered and was told it was in. But yet with all calls to them. They state parts was in on Oct 6th. I asked how come no one told me that when I had called numerous times. He had no answer. Well needless to say I am out the money. $366 because the don't back what the sell and don't do enough research. They act like I have them the numbers and all. Ohh and they also told me this was supposed to be Yamaha Genuine Parts. But they was Aftermarket parts. Stay away if you want the rite parts and the customer service you deserve

Spent $1300, and 2 months waiting, they supposed to have it fixed the first time, only to have to…read morebring it in again, for $579 more, they put a used starter solinoid, which had rust on it, and said ( it was off a running bike, picked it up today, drove it off had smoke billowing out exhaust, had oil spilled on back tire, thank God I didn't go down, washed it, no leak, he may have been around, since the 70's, but he is dishonest, also was warned about going there, but he's the only one, that works on older bikes, simple a thief

These guys are awesome from owner to employees , traveling thru and took a bolt in a tire. Found a…read moretire , took to them and they graciously changed it on the spot to get us on the road . We thank you all very much !!

I can't begin to tell about the great experience I had at Bumpus Harley Davidson. From my fit…read morespecialist Chris who was the best salesperson I've ever dealt with in the 30+ years buying Harley's. As well as finance manager Jonathan, to the General Manager Reggie. I was treated as a VIP even though I was just buying a used Fat Boy. Top notch from day one. Highly receommend.

This pains me to write this review because of the love I have for Harley Davison and motorcycles in…read moregeneral but please do not purchase any motorcycle from Harley Davidson (2160 Whitten Rd Memphis, Tn ) I purchased a bike from this location Friday March 21,2025 , I assumed the bike was in perfect condition. Once I arrived home with the bike I noticed an oil leak and immediately called Chris my sales rep, and explained my concern. He told me to bring the bike back to the store the following day ( Saturday, March 22, 2025 ) I arrived at the store Saturday at 9am to be greeted by Preston from the service team. He showed great empathy for my concern. Preston checked the bike in to investigate the oil leak at that time. Several hours later, Preston came to me and assured me that they fixed the oil leak and my concerns has been resolved. I took possession of the bike and rode it straight home. Once I arrived home 30 minutes later , I found to my surprise the bike was STILL leaking oil. Now I am frustrated and demanding a refund. I contacted the General Manager Reggie and explained my concern and frustrations but all he offered me was to work on the bike and that they would not issue me a refund and take the bike back. Mind you , I haven't had the bike for a full 24hrs so I'm confused on why I could not return the bike. Reggie sent out a rep to come pick up the bike from my home so they could work on it AGAIN, I still do not have the bike. I no longer want the bike at this point. I am very disappointed and frustrated with the situation. I feel that I am being taken advantage of, and not being treated as a valued customer. I'm loss for words on how to proceed. I have contacted my attorney to council me on my next approach. In closing, I value Harley Davidson for what they stand for and product they stand behind. But this situation leads me to question the leadership for this amazing brand!

Great store with excellent customer service. They were open and operating during the Covid-19…read morecrisis and never waned on proving what we needed.

Cycle logic has a small revolving inventory of bikes. They get new stuff all the time so pop on by…read moreand check it out yourself. One thing is for sure, if you buy a bike here you know it is in good condition. They wont sell you something that doesn't work and they will be up front about any repairs it might need.