These people are dishonest. I ordered the wrong product and attempted to change my order to the correct one within 24 hours. They did not have the product that they recommended I purchase on their website, so I decided to cancel my order. Once again, this was within 24 hours of placing the order. I requested a refund verbally and via email, and they have refused. I disputed the charge with my credit card company and it's been 2 weeks with nothing happening. STAY AWAY! read more

Wholesale ATV - Memphis - This is me requesting a refund after they recommended me purchase a product that on that date, was not listed on their site. - Motorcycle Dealers Near Me - Memphis, Tennessee

My UTV was dropped off on the edge of my driveway unassembled. So whatever the list price, add $1000 for someone to pick up and assemble. If you are not local, make sure you know what you're doing. These people don't care. They ship it to you the cheapest way possible and lock up the money. Nobody gives a shit... This has been a learning experience that I won't forget. read more

Wholesale ATV - Memphis - There it is...sitting at the end of my driveway, blocking my road. Can't be lifted without forklift. - Motorcycle Dealers Near Me - Memphis, Tennessee

Purchased a Pinnacle warranty last April. They kept my $540 and never sent me the product. Lodged complaint with Pinnacle and State of Tennessee. I have been ripped off! They will not talk to consumer affairs or refund my Money. read more

Ordered my scooter in may 2020 received it in April 2021 came in covered in oil and broken and they haven't done anything to rectify the situation so I'm out the money and can't use the scooter. read more

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I placed a order on June 17 last year said it was shipped January 19 still have not received a tracking number or a returned call

Update - after months of arguing with the BBB back and forth, nobody got any sort of judgement. This business continued to point the finger and claim they did what they could, lies. The product I received was damaged in delivery, bottom line. I didn't get anything out of it but I am still semi satisfied, even if it wasn't because of them. Why you ask? Because I at least wasted hours of their time when they had to respond to the BBB. That is at least satisfying to me. And they now have this feedback on yelp. Could have all been prevented if they had simply offered me a couple of hundred dollars back. Shows how anti customer service they are. read more

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I bought an ATV on-line and the majority of reviews were positive. However, I have not had the same experience. I have called every day and have yet to speak to a representative. There is no vm at the end of the message and your are referred to an email address. I have tried to correspond via email with the same result - no reply. I have no idea if I will ever get my order or if the company is even in good standing. They blame Covid-19 for everything even their inability to respond.....but they still take your money. I would give them 0 stars if I could. Stay away - john read more

This company seems like a scam by the way they do business, but unfortunately (or fortunately), it's just a poorly run shop. If you go with this company, be prepared to wait. Wait for what? In my case...wait for nothing, and then wait for a refund. The only thing they do quickly is charge you in full. My experience is similar to the rest of the negative reviews. Paid for a scooter, months go by, unanswered phone calls, unanswered emails, no delivery or delivery date in sight. After lots and lots of waiting, I got a full refund. Over the last couple months "doing business" with them, they've improved customer service a bit with answering and directing phone calls through a main line. They also did not charge me their restocking fee and gave me the full refund...they earned their 2-star rating. Will I purchase something from them in the future? Maybe... will waitttt and see! read more

Please do not buy from these people or even attempt to. This company is clearly a fraud and should have been smarter to read the reviews first before trying to buy. I placed an order for an atv 3 weeks ago and was assured it would ship out in 7 days. Beverley her self stated it's on the way and gave me a bogus tracking number. After numerous efforts to get in touch with her she finally reached out after her manager or whoever Tony is..."oh the atv did not ship out" the lies keep continuing to grow over time. Will have to dispute this charge now. Please do not make any efforts to buy. If anyone wants additional proof reach out and I can share screenshots. Beverly sounds nice but anything that comes out of her mouth is a lie read more

THIEVES! they don't deserve one star. I paid in full, waited patiently five months, then they call me and say "our supplier is giving us the run around" so I cancelled. they did not give me a full refund. they helped themselves to $100 of my money to "restock". I don't think this company sells anything at all. I think they lie about selling vehicles and make the customer wait until they finally cancel. they probably make more money scamming people than they would by actually doing business. I don't believe any reviews that claim they were treated well by them. I think they post phony reviews about themselves. wholesaleATV mopedmotorsports scammers thieves read more

Beware of the company I am having electrical issues within 3 months after buying go kart and receive no support to correct the issue after paying for the 5 year PINNACLE® PROTECTION PLANS - EXTENDED WARRANTY COVERAGE read more

Not recommended. I try to contact the dealer 8-10 with prompt " 3 " Sales Dept, so keep holding and auto cut off, then I called again, No one pick up phone. My advise is do a little research of the company, I found out wholesaleatv.com and mopedmoto.com are the same company, and they NEVER ANSWER THE CALL. PERIOD. STAY AWAY FROM THIS COMPANY, I RATHER PAY MORE THAN wholesale price and WHATEVER IT SAID ON THE WEBSITE ! ( BULLSHIT ) , YOU PAY WHAT YOU GET, and after that it's TRUE, YOU PAY THE PRICE WHAT YOU PAY FOR! read more

All I can say is WOW. Every expectation easily beaten. I ordered late Dec, was told expect 9 to 10 weeks and I settled in for a End of Feb to March 1 delivery. About a week after I ordered I saw Jan 26th delivery dates. I called and a very fun to deal with Danielle told me mine too would be delivered by end of Jan worst case. Delivered Jan 26th. It's a Massimo 200gka go cart. Took me, a very limited mechanically 61 yo about 4 hours to put this beast together. Between youtube videos, instruction manuals, even the wrenches needed, and guys like Lewy in the shop, no problem putting this guy together. If a professional poker player can put one together, it clearly is not rocket science. Take your time and it is a fun experience. Thanks again all for setting expectations properly then easily exceeding them That's what good businesses do. read more

This company is SCAM CITY. I order a scooter back in March. One that was "in stock." It is now May and I still haven't received my scooter. I called to cancel the order a week ago, only to find out that the supervisor "Ashley" has yet to cancel my order. Please keep in mind that they have already been paid. I was told that my scooter was just shipped on May 4, which makes no sense when the order was placed on March 18th. You can never get anyone on the phone and when you do they have no answers. Do not waste your time ordering from this place. This place needs not to be in business. read more

I came here to check out a UTV I was planning on buying. They had 1 model available to check out and I was sold on getting one. No one there could give me any information on the machine regarding financing or specs on the vehicle (product brochure). Apparently that is all secret information even though their website clearly stated 0% for 60 mo., they would neither confirm nor deny that it was accurate information. I contacted them the following weekday only to discover the prices had increased almost $3,000 and they would not honor the price as listed just days prior when I was there. I will not be doing business here and have already found another dealer to work with who isn't stroking their prices like Wholesale ATV is. Seems to me it is pure greed. They claimed their manufacturers were raising their prices so they were forced to do the same, yet the new dealer I am working with that's selling me the same machine is still selling them at MSRP. read more

DO NOT BUY FROM THIS COMPANY I ordered a df50srt from them, Paid in full and then waited 6 months while getting no one to answer my calls or emails. When my scooter/motorcycle arrived. IT WAS COMPLETELY THE WRONG ONE when asked for the right one they ignored me. very dissatisfied with this company waste of my time and money don't get ripped off read more

As of this moment, I would give this company many negative stars as I could. I ordered one color for my niece who loves pink, shocker, and received a grey one. Tried to call multiple times but nobody wanted to answer the phone nor call back. guess it's too hard to do that now. it's a large purchase I expect to get what I pay for! read more

DO NOT BUY FROM THIS COMPANY! I purchased a quad for my son 12/6/2020. 5 months later after telling me my item was lost did I receive a Street bike. Was then informed that the people that we're handling my account was fired for messing up a bunch of accounts. They told me I would receive an email for a return and that once the bike was returned they would credit me my $1,000 dollars back. 2 years later no refund a Street bike still in my yard and everytime I call the voice machine tells me there closed. DO NOT BUY ANYTHING FROM THIS COMPANY. read more

Great Job considering time of year... Really like the products and plan on doing business in the future...

Dealing with this company has been one of the most difficult internet purchases I've ever done. Complete BS and run around. I still don't have the product I ordered and for all I know, I never will. If by chance I do receive it, I'll update this review with the condition at the time of arrival. I tried to pick it up at the run-down location in a depressed part of Memphis, TN. I have opened a fraud case with my CC provider, so we'll see what happens there in time. If you're even considering doing business, please carefully read the terms of the transaction. I didn't try to purchase until they assured me that they had t in stock and a scheduled local pickup, because of the terms, thinking I was circumventing some of the problem areas presented by acknowledging the terms of the contract. What the hell was I thinking. After driving several hours in each direction, it wasn't there to be picked up as promised, with no idea when it might come in. I have been notified that they have it now and it's on the way, but no tracking details were provided, nor is there any ETA. I would have to say, giving my experience, I would never do business with them ever again. read more

First things first, obviously COVID has impacted everything and I understand this. However, I ordered my moped May 2020. Received an email that I would need to wait 10 weeks. This was fine by me. However, 10 weeks came and went and nothing. I waited 6 months to receive my moped by agreeing to get a different model and color than originally selected. Now I have requested the title, which doesn't come in the box and it has been several weeks and I have not received my title. I can't drive my moped. I can't use it. This timeline is beyond unacceptable. I hope you can understand my position. How would you feel paying in full for something and then having to wait more than 7 months to use it? If delays are this substantial clear timeline and notice should be placed on site. If orders can't be managed and fulfilled how about stop taking people's money until you catch up? read more

Worst customer service I've ever experienced with any company. They don't contact you when you order or when what you ordered is out of stock. It's just a guessing game if you will get what you ordered. They tell you to contact them through email but they never check them and never respond. They treat you like it's all your fault, they don't take responsibility for anything. Treat you like crap and are rude to you. Don't waste your money here read more

if I could give a ZERO I would patiently waited 7 weeks for my sons ATV it comes the wrong color and wouldn't you know nothing can be done they wont take it back send a new one they wouldn't give a small rebate of 20 back basically told me to blow smoke out my ass and deal with it. I would not deal with this company again nor will I recommend them sad that thye just want to pass the buck to the manufacturer for sending the wrong but do not want to make it right with the customer! read more

Do not purchase anything from them. I ordered a scooter on May 7th was supposed to ship it 1-2 weeks after a month I tried calling to see what was going on and their phone service would just hang up no matter what I pressed it would pretend to put me on a hold then disconnect. After a few days of that I started emailing getting no response until I threatened to dispute the charge and contact the bbb , then about a day later I got an email apologizing for the wait and blaming covid. This was the first contact I got back from the in 5 weeks after they took my money. So I gave them a few more weeks still trying to contact through the phone. Finally 2 months and some days later I got someone on the phone and she started looking up my order first she told me it will be shipping tomorrow then said to hold on she had to check somthing after a good wait she asked if she could call me back I said ok .. surprise surprise. No call back . The next day I spoke with the same person she said it should be shipping by the end of the week.... a week later I get a text message saying the scooter I ordered is no longer in production.... and offered me another choice that was 300 dollars more I said after everything you have put me through and wasting half my summer I am only willing to give you 200 more. They refused so I said to give me my money back asap and expect me to write a review. Its now been 2 weeks and I havent gotten my money back, I have talked to them twice and I'm still waiting. This has been the least professional place I have ever dealed with in my life (and I'm including cable companies) and for all they put me through to not even give a 100 dollar credit. Ridiculous. Btw the scooter i ordered was 1200.00. I do not suggest getting involved with this place for anything with the customer service I have experienced i would assume they won't be in business much longer. read more

Wholesale ATV - Memphis - Message I got 2 months and 2 days after the order. - Motorcycle Dealers Near Me - Memphis, Tennessee

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i bought 2 raptors both damaged from shipping.both the fuel shutoffs are backwards. we have 5 miles on each unit. one unit as of today the shifter is stuck in drive no reverse no neutral....looking online almost no parts for raptors as they are a new model.....meanwhile im paying $369 a month for these im not there yet but its looking like a junk purchase.to be continued.... read more

Walked in with my husband and looked around for about 10 minutes. I made eye contact with employees as did my spouse. However, no acknowledgment. Not a good way to run a business. read more

No Valid Pandemic excuse for non-chalant business efforts! Waited the 6 weeks for minimal processing of an ATV that was listed in stock online around June 14, however the company waits to tell me after 9 weeks that the newer model will not ship out until next year and my option is to downgrade to an old model! Then I receive an email stating my order would be cancelled however there was no confirmation sent to verify my full return for an ATV that never left the warehouse floor! Terrible service which I would highly recommend not to waste any of your time! Army Veteran. read more

I received my dirt bike with a missing rear brake pedal and I notify them about it they told me to fill out a claim form. After doing that I never heard from them again. I WILL NOT REFERRED THIS PLACE TO NOBODY. read more

This place is total trash. I ordered a atv in febuary of 21. After zero contact for two months from these people, they finally contacted me to let me know the atv i ordered wasnt available in that color. I should have tried to get refund then. They try to disguise every trouble to being busy or pandemic , as if no other company isnt busy and they would conduct business in this fashion. It gets better though, i ordered this atv with plow installed, guess what no plow when it came . Month now with no answers, contacted bbb but i dont expect any resolve. Just getting word out is all i can do. read more

Please stay away from this business hard to contact and get money back after 5 months of waiting save Your mine

Weeks of waiting, the carrier isn't even aware there is a tracking order generated. When I called they said they do not have a pick up order. They certainly have no issues collecting during the transaction, but that's where the expediency ends. They will make every excuse in the book as to why this 7 to 10 days is the way it is, from processing to order generation, truck line issues blah blah blah. All I want is my cash or my product. It's not that difficult. read more

I had to wait a little longer due to COVID I can't wait to ride my new motorcycle

We researched at least three other ATV businesses who sold online and Wholesale ATV was the only one who had a decent BBB grade and information. Surprisingly, they also offered the best deal for the 50cc scooter we were interested in (TaoTao ATM50 A1). After placing our order 1/1/20, we quickly received our order confirmation by text and email. 1/7/2020, we received an email that our order was ready to ship. And, like a flash, we received a call that the scooter would be delivered by Friday, 1/14. The shippers were polite and professional and brought the scooter all the way into our garage on a very cold and windy day. It was simple to complete the assembly and only needed to have the screw on the carburetor moved a 1/4 turn (sorry I'm not using the correct terms!) for the engine to run smoothly. It's been driven almost 300 miles since then and the oil has already been changed. Running great and our nephew uses it every day to get back and forth to work. He is thrilled. My only negative comment would be that the right side plastic was scuffed down to the plastic which appears to be from a strap rubbing. Oh well. It's still a great buy. Just waiting for our MCO so we can get the title done. read more

This company is a biggest scammer. I have waited 4 months end of 4 month they took my money never send me merchandise. What ever you guys do not buy from this company. read more

We have had nothing but problems since we ordered our 4 seater go cart from them. Delivery was longer than expected, received a call saying it would be delivered Friday... no one showed or called Friday or Saturday. Sunday we received an email asking how we like our new toy? Monday morning received a call from shipping company saying they are having issues getting it to fit cause they don't usually ship things like this.... um ok. We finally received it Monday night. Seat belts don't work, bolt missing on shock, motor keeps loosing power, radiator hose Keeps coming off and leaking. We have wasted hours on the phone trying to talk to someone.... anyone! We have wrote emails and request call backs. Now we have threatened legal action and want to send it back.... still crickets! So unhappy!!!! read more

They are good to take your money but when it comes for them to fulfill their obligations you just can't get a hold of them by phone or email. 3 months now since I purchased a dirt bike and no delivery, asked them to refund the money by email as they request, they don't even bother to reply. They just posted on their website that nothing will be deliver until next year. I get the impresion that they might be out of business and they are just buying time. Filed a complaint through BBB read more

I ordered a ATV, before I read their poor reviews, I was charged $2.000 for a Atv I found out later was over priced, I have sent countless emails to cancel as numerous attempts to talk to sales , they have no voice mail...I got a call that shipper was at my door with ATV, which I advised them Did not want or did not reordered it, as of now they have not refunded my credit card, so guess I will have to take them to small claims court.....DO NOT DO BUISNESS WITH THEM read more

*****DO NOT DO BUSINESS WITH THIS COMPANY!** I made a 12 hour round trip to buy this bike in person after a complete fiasco of trying to purchase the bike online. I upgraded when I got there from a 140cc dirt bike to 190cc dirt bike because that's all they had in stock at the time. I wasn't leaving empty handed after months of waiting, countless emails & phone calls with lots of excuses & run around. I purchased the bike on July 11th with Zero Hours. After 10 hours of use the electric start chain failed & busted a hole in the crankcase. I filed a warranty claim, called & emailed the company to resolve the issue and got more of the same, run-around & excuses. They would not confirm warranty claim or emails had been received or were being processed. I was told to file another claim and someone would be in touch with me within 3 business days. Weeks go by nothing. I let it go and used the kick start in the meantime. After 30 hours of use the drive train in the engine failed rendering it unusable. Again, I filed a warranty claim, made multiple phone calls and sent multiple emails. They did not respond or gave me the I can't help you story, so I loaded up the bike and drove it to their shop to see if I could get some help that way. After 6 hours of driving one way. They told me they could not help because I didn't have a scheduled appointment and that they were not able to schedule an appointment because their parts counter person was recently let go for not doing their job and they only worked in sales. I could check back later to see if they had hired someone to handle parts/warranty/repairs. Searching for a resolution I asked if I could leave the bike there to be looked at and repaired under the warranty. I was then told if I left the bike there I would be forfeiting ownership of the motorcycle. As a last resort I asked if the mechanic Dominic (met at time of purchase) in the back could look at the bike with me quickly since I drove 6 hours there and had a 6 hour return trip. He did look at the bike to confirm the defective motor & issue with electric start, called the owner who instructed me to file a claim and they would file a warranty claim with manufacture & have a replacement motor sent directly to my house for me to install which I agreed too. Finally getting somewhere. Well here we are 3 weeks later I call and email to follow up on the status of the claim and same old same old. Nobody knows anything. I asked for some kind of written form while I was there outlining what was discussed and agreed to, but they had nothing available other than a notebook where Dominic took down my info assuring me he would get it taking care of the following Tuesday when he returned to work. Again this was all done verbally weeks ago and no one can tell me anything about the status of the warranty claim, new motor, etc. I have filed a complaint with the BBB along with 67 other people this year most of which are unanswered or unresolved. Even if this company makes it right and I have my doubts that they will. I would highly recommend that you do not walk, but run from doing business with this company. They do not treat their customers with the respect & dignity they deserve when spending their hard earned cash for toys for themselves or their loved ones. Read the countless reviews of all the disappointed people who were buying toys for their kids & grandkids for birthdays & special occasions, that didn't get their gift on time because of this company's incompetency. Of course they will tell you all the reasons why you shouldn't be upset, that you should be patient, they are busy & under staffed , COVID 19, that they shouldn't be expected to keep up with the volume of business that's coming in the door, so on and so forth. Maybe, if they can't handle the business coming in the doors, they should close them. Or know their limitations and re-organize the business to function as it should, as promised before taking peoples money for their products. Don't trust my word alone. Look at the many bad experiences & reviews online at the BBB and other review sites. The BBB has flagged this company with an F nationwide do to there bad business practices. When a business shows you their true character through customers experiences. Do yourself a favor and believe them. You'll be glad you did in the long run! read more

DO NOT BUY FROM THEM!!! They eventually shipped us our ATV with two bum tires. We have been waiting 3 months for the dirt bike that is in stock. They took our money three months ago and will not answer our emails. We have tried every month and they won't answer. DO NOT BUY FROM THEM!!! read more

Delivered before I expected and bike was easy to put together. My boy has been riding nonstop thank you