I would not recommend this business to install anything. I reached out to the business shortly…read moreafter having the installed completed. The installation job was awful: The kick panel tabs were broken. The area under my dash was not installed properly afterwards. The radio turns up and down on its on. I have a naked wire wrapped around a fuse and stuck into my fuse panel. The grounds on the amplifier were all left loose. I attempted to have them correct the issue to no justice, please take your business elsewhere.

Mr. Alexander repaired my driver's side car door handle before I left the shop this morning. He had…read moreto search for the piece of the handle, cement it and secure it so I could leave safely. His associate, Jerry broke the handle, hid the broken piece, lied about breaking it, then accused me of lying about it being broken before I arrived. The owner stepped in, also accused me of lying and attempted extortion. My hat's off to Alex for solving the problem.

This shop has had my buddy's truck for 98 days -- yes, NINETY-EIGHT -- and in that time they've…read moredone nothing but dodge his calls, misdiagnose the issue, and waste his time. Every update was either delayed, vague, or flat-out incorrect. After months of excuses, the truck is still not fixed, and he ended up having to buy a new truck just to be able to get to work because they couldn't get their act together. To make it worse, they still charged him $2,000 for absolutely nothing. No repair, no resolution, not even a straightforward answer. Just a huge bill and a useless truck sitting in their lot. Save yourself the headache and go literally anywhere else. This place is the definition of unprofessional and unreliable. Not worth your time, money, or sanity

Great business and customer service satisfaction. My father had some work done there on his truck.read more

Had a roadside assistance tow through State Farm. Was never contacted by towing company after…read morewaiting nearly 3 hours. State Farm rescheduled with different towing company and was able to get vehicle towed in a timely manner. Thank you to State Farm for assisting but I cannot recommend elite towing.

Picked up my car as requested & delivered to a different repair shop. In a timely fashionread more

I'm now filing a complaint with the BBB and here & anywhere else about the experience had at this…read morelocation. I bought 4 new tires and had them installed, the process was handled by a teenager, paid him and told him I wanted to keep two of my original tires. The next day I had to call repeatedly to get someone to answer the phone to find out if it was ready, then they didn't even know I had paid, then when getting the car no two tires are even known about! I told them then also called the manager, AJ several times & nothing was done, no apology, no offer for replacement. Now, I called about getting some used tires and was told by AJ he doesn't understand what they did wrong & blamed it on me. So NO, this place is not recommended.

It was very quick and nice for tire pressure fix. We had AJ and he was super nice and helpful. The…read moreprice is very reasonable and not overpriced. Again AJ was super quick,helpful, and nice. Great service!!!

I hurt my shoulder and needed someone to put together some furniture I ordered. Unfortunately, it…read morehad seven drawers. When Dylan was done every drawer went in an out right on track, literally. It was nice to get it finished. Thoroughly reasonable price for as long as he had to work on it. 2-3 hours. Looked great and worked great when done. I'm sure I'll be calling again for things I can't do myself.

I am in the classic car business and Scott and his team have been a great asset to me several…read moretimes. Fair straightforward pricing, excellent communication, honest, and he knows his stuff and they stand behind their work. Rick Jefferies

Scott and his team are amazing! Their work is always excellent, they are very efficient,…read morecommunicate well, and their prices are fair. I love how they always shoot straight with me about what's needed and what can wait. There are very few businesses that have worked as hard to earn my trust like they have. My husband and I bring both of our cars here; I can't imagine finding anyone better!

Simply the best! I took my '12 Jaguar XK in for shock absorber replacement and front suspension…read morework. Arman is technically competent and very thorough. Detail oriented with broad vehicle experience. His team, with Shawna in the front office, kept me up to date on the status of my car's repairs. If you have an exotic/performance car here in Memphis, AG is the best place to go.

"My experience with this shop was very disappointing. I felt Arman was not transparent or…read morestraightforward with me about the work and costs involved. I left feeling that I could not trust what I was being told, and I would not return or recommend this shop to others. Arman will rip you off in a heartbeat. Beware!"

They did a great job but they left with one of my shovels. It was my size and I use it often. I…read morecalled them to bring it back. Things happen so I was not worried. But I was told they could not find it. It has a yellow handle and is smaller for a woman to be able to handle. I never got it back. Other than that issue I would have recommended this one! It was pretty expensive as well. I was desperate as I thought I could handle the job, but

Excellent job He arrived early and prepared…read more I had requested that he tint the front two windows of my truck and he did a great job. While he was there my son had him to tint four windows on his newly purchased car. He did a great job on both.