Four of us entered the shop on Friday and asked if we could get a day rental for each of us. The curly haired employee said they had never done it before. So we asked if they could rent for a day. He said he was sure they could would have to a "some point". I, restated that we would like to rent for the day tomorrow. After he asked another employee who didn't know, we finally got to somebody who said it would take some time, but they would figure it out. The curly haired guy was frustrating and dim, but, no big deal we were going to get the bikes. After coming back from the student book store across the street, they had everything organized. We paid for the bikes and said we would pick them up the next day. The next day we picked up the bikes and rode for about three hours. We didn't go off road, only on the sidewalks and regular roadway. After we walked a mile and a half with a total of four flat tires on three bikes we asked for a refund. The curly hair guy called his boss who told us he wouldn't charge us for the tires but we wouldn't get a refund. When we asked why they didn't put any tube slime in the tires to prevent against goatheads and such, the curly haired employee replied, "I'm not sure, but we should probably start doing that." The bike were fine when the tires were inflated and the service was terrible.
Lastly, this is my first review on any site, ever. I only chose to review this for the extremely horrible service. read more