Today, Travis was extra friendly, and then hit it out of the park, service wise. (Verbally, Tire mount/bal, found discounts) Previous visit, a young lady was super as well. Great dealing with both of them. "I'll be back" Mike B read more

Don't go here. I've been a customer since they opened. Just recently I purchased a rear tire for my MV Agusta and the girl offered to have it installed. I agreed and I took my wheel to have it installed. I received a call that my wheel was damaged and that they had to send it out and get the wheel fixed. They did such a poor job of fixing the wheel and I pains me to say that they have lost a customer. I'll never go here again and do yourself a favor and shop somewhere else. Too bad I can't give them a negative star rating. read more

Cycle Gear - Damaged Rim at Cycle Gear. - Motorcycle Gear Near Me - Santa Fe Springs, California

Staff is so kind. Very helpful and knowledgable. Never pushy. Even when the store is busy they still take the time to acknowledge and greet as you walk in the store. Then check up on you and make sure youre doing ok or have any questions about anything read more

Very welcoming crew, attentive to customers and always ready to offer help. I did not buy anything because they currently did not have the parts and gear that I was looking for but they were willing to help me find stock from other stores. read more

Kind and helpful people! John and Ian are super chill, welcoming and cool to talk to. The selection here is admittedly limited but the staff makes up for it. They carry quality brands like Shoei, Arai, AGV, Cardo, Sena, Alpinestars, Dainese, Rev It and more which I really appreciate. They also carry gear for people who are on a budget and some items are on sale. They will help you hunt down and order any gear that they do not have in stock. If you recently completed the MSF course and have a certificate then you can use it for 20% off of your most expensive item. That really helps because gear gets expensive and every discount helps. It would be nice if they got a little more women's gear for my wife. However, I understand that most motorcyclists are men. Thank y'all! read more

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Plethora of helmets! I came here to order a Shoei X15 recently and was really pleased with the overall experience. The workers are EXTREMELY helpful and walked me through a lot of things. How my helmet should fit, how my jacket should fit, how my gear should feel and how to test it all. As a new female motorcycle rider, they made me feel comfortable and educated me a lot without making me feel embarrassed or belittled. If they don't have something in stock, they can order it for you and deliver to you as well. They don't have as much female gear as I'd like, but I get it. They do have at least 2-4 different jackets though, which is already more than some other places. Lots of gloves. Even dainese shoes! Lots of parts of bikes. Lots of dirt bike riding gear. Soooo many helmets, Shoei, Arai, bell, and so much more. If you're looking for some gear, this is a great place to get some. They even take the CMSP discounts for those who have a valid card. read more

As a new rider it can be difficult navigating through all the different options when purchasing gear. Asia at Cycle gear was extremely helpful and patient with me while I was purchasing all my gear for the first time. She answered all my questions and helped me decide which gear would work best for my riding style. I will definetly be getting all future motorcycle gear from Cycle Gear! read more

first time at this cycle gear , didnt end up getting what i needed but asia was phenomenal with her customer serice . shoutout to her for being extremely helpful. read more

They are knowledgeable, friendly, and ready to help. I have visited dozens of times, and every time I walk through the door, someone always manages to welcome you even if they're busy. read more

Funny how a simple act can equate to something negative. I just left this place. Walked in and the two associates were busy helping other customers. NO PROBLEM. I wait. NO PROBLEM. When one of the associates, the one who lives in Pico Rivera, walks up to the service desk with his customer, makes EYE CONTACT WITH ME LOSES HIS TRAIN OF THOUGHT and continues to converse with customer. How I know he lives in Pico Rivera is because he is openly entertaining his customer. NO PROBLEM. The problem is, he didn't even acknowledge me. There was no "hi, I'll be with you in a moment." It was a total lack of customer service at that point so I decide to leave. Funny how I come from a family of riders and was there for gift cards. Guess everyone will just be getting cash instead of Cycle Gear gift cards. SMH. read more

Went in looking for a new jacket. Asia and another guy (didn't catch his name) were both very helpful. Exceptional customer service and really took the time to help us choose the right one and answer all our questions. Unfortunately, the store location did not have the size for the jacket I liked, but Asia helped us and called in at another location who had it in stock, to put it on the side for us. Will definitely be back here for my other gear needs! read more

In a time when ordering online has become prevalent it's harder and harder to find a store that carries kid stuff in stock but look no further cycle gear's got you covered. Had a hard time finding some racing jerseys for my son but called this place up and he told me come on in we got it, got there to find a ton of stock good pricing, and really friendly service. My Son was stoked with all the cool racing stuff they had and the employee that was helping us out was super cool and helped us through the whole process. Keep up the good work cycle gear it's nice to know that places like you still exist.. read more

Cycle Gear - New gear for bmx !! - Motorcycle Gear Near Me - Santa Fe Springs, California

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Bought a new helmet and the staff was way very helpful with sizing me up and looking out for my well-being over just a sale. Will be coming back for all my motorcycle gear/ parts in the future. read more

Cycle Gear - New helmet AGV K6 - Motorcycle Gear Near Me - Santa Fe Springs, California

10/10 service been coming here for a couple years now. I've had 2 tires balanced for me both times my tires come out cleaner then when it came in. They don't charge for balancing by the way it's just quality service. Supporting places like this is an easy choice read more

I came here with my fiancé today so he could get his first helmet. We were immediately greeted by everyone working and after a few minutes of solo browsing the helmet selection, Nathan came over to help us. When I tell you Nathan could sell ice in Antarctica, rain in the Amazon. I had no intention of getting myself a helmet today, but he really sold us on helmets that are nice AF and at a good price point. He didn't push us to buy something more expensive, and he really put in a ton of effort to make us comfortable with our decisions. Everyone working was super helpful and knowledgeable, which made this a really fun experience. Bonus - we came during helmet week which got us a really good deal on Bluetooth speakers for both of our helmets. read more

The sales people there are very kind, caring and very helpful. They tell you if things are not gonna be right for this certain style.

Came by this weekend to test fit some helmets since my AGV K1 never really "broke in". Realized it's probably not a good head shape for me. Shaved my head recently and found out I actually have a round head so I went to hunt for a K3. The gentleman who helped me was patient, friendly, and knowledgeable. Didn't push me to buy an expensive helmet, and worked with what I knew I wanted. Unfortunately they didnt have my size, it was sold recently, and I didnt want to order and make the drive back out here. Picked up a replacement visor for my other helmet, and some cheap tools on display instead. I may just order it online and have it shipped to me. Compliments to Erick (I believe that's his name). He puts many retail & service industry employees to shame. Keep up what you're doing! read more

Everything you need at a fair price. Sales all the time when you need them. Recommend for anyone trying to save money on good gear

Great customer service. I went in for a flannel but they didn't have the color I wanted. The employee (I forgot his name but this was 7/5/24 around 1 pm) said to try on the sizes to find the right one and he helped me locate it at the Pasadena location. He didn't give me any grief about not buying from this location either. He asked for my name and was friendly. Customer service like this stands out because so many businesses I visit have employees who couldn't care less about the customer. I ended up buying from Pasadena cycle gear so hopefully still supported the business. read more

Okay my experience was really bad this happen a few weeks ago haven't had time to write this review Well I went there to buy a motorcycle cover for my Harley-Davidson I told them show me the best one you guys carry so I took the one they recommended well I took it home and when I open it it was tied up with a small piece of material but I didn't think anything about it because to me it look new so I throw it on my motorcycle that was just detailed a few days before and it was supposed to rain that weekend so that's why I got the cover so I hurried to put it on before it started raining so I did not inspect it assuming it was new . Well the next day I took it off and there was dog hair all over my bike so it turned out that it was used . Me thinking that product was new why would I even inspect the product inside out .. so being so upset for them selling me a return item I went back and showed them the cover and picture of my bike all they said is sorry and I don't know why anyone put it back on the shelf . I ask Who's going to pay for my $240 detailing on my bike that I just got on my bike and because you guys sold me something used with pet hair all Inside . All they offered was i can give you our in house cleaning product that's probably worth only $10 I told them I'm not putting the cheap product on my $30.000 bike there's a reason I came in and bought a cover because I wanted to take care of my things instead you guys mess it up and can't even be responsible for your actions . Disappointment with their customer service and not even trying to make it right.. just make sure when you buy something here you inspect it before leaving the store they have showed me they are not a trustworthy company read more

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I had a Simpson Ghost Bandid ordered from here and the guys over at cycle Gear took care of me! I had the helmet delivered in 3 days! read more

Cycle Gear - Carbon fiber ghost bandid by Simpson - Motorcycle Gear Near Me - Santa Fe Springs, California

Exceptional and knowledgeable service! I love walking into a store where they hire the right people for the job and Victor was the right person. I went in looking for bar end mirrors and a bike cover and he was able to give me detailed info on both. I ended up buying a bike cover from Walmart, me being cheap, I know. I didn't like the fit so I decided to return that one and buy the one from Cycle Gear instead. Great quality for the price. I didn't end up purchasing the mirrors because I didn't have my bike on me. Victor was kind enough to let me bring my bike in to try the mirrors out first. So I still gotta bring the bike in for that. Even though this location was a bit further from me, I wouldn't mind paying these guys a visit again. Plus I need those mirrors! read more

Came in on Saturday to purchase a couple things for my quad. Waited about 30 minutes and no one asked if I needed help. Had to flag down the manager, which he then proceeds to tell me to wait about 10 min before helping me out. read more

This place is hands down the perfect spot to get your necessary gear. Off roading gear to regular riding all the way to full leather suits they have it all. The thing that impressed me the most is the absolute best customer service they provide. Went in there today looking for a specific jacket and unfortunately they didn't have it in stock. Not only did Andrew call every store to check and see if they had it in stock he asked them to hold it for me while I drive there and check it out. Andrew is amazing and super friendly guy that is very knowledgeable. This store will definitely be my go to shop from now on. read more

Came in on 8-26-21 noon. After last name forst name city i say come on man can i just buy oil. Guy proceded to tell me i was rude. I say sorry for sake of argument. He kept on so reminded him im sorry can we just move on. He keeps going so I left cuz i dont do buisness with this type if treatment. I have been in retail in past for 10 years and know enough to know when someone is out of line. So its a no shop for me read more

I normally don't give such a low rating; however, after receiving sub par service, I had to write this review. I went into the store yesterday to purchase a new sena 50C for my shark helmet, and was greeted by sales representative John. John was beyond patient, very helpful, and extremely professional. I returned the following day in hopes that John could help me install the camera application on my phone and adjust the camera positioning. Unfortunately, John was heading to lunch when I arrived and I was assisted by a different sales representative (Frank). I understand that not everyone has the same work ethic and professionalism, but the interaction I had with Frank is the reason why my rating and review is so low. Frank was rude throughout our interaction and did not assist me with my questions. My experience with Frank was the complete opposite experience I had with John. I do not believe that an employee with Frank's work ethic and demeanor should belong in this profession. I've been treated with more respect at a dump yard than I did from Frank. My interaction and frustration with Frank resulted in me telling him that he was "worthless". read more

Best Cycle Gear Store. Travis always makes time and is helpful for new riders. It's got everything a rider needs.

This is my new go to shop for my moto gear. The customer service here has always been first rate and hassle free. Highway, street or dirt this place has it or can order it. read more

My bf & I came in here looking for some gear on a Saturday afternoon, and we had a great experience. My bf is a first time rider & didn't really know what he was looking for, but Nathan helped us out so much!! Spent almost an hour helping us figure out exactly what we needed, really appreciate it! Definitely recommend this place for the quality & for the customer service! read more

As another customer mentioned before they have bad customer service. I was waiting behind the counter for 15mins and not once did I get acknowledged. Granted the worker was helping someone else but not a "i'll be right with you" or call another worker to help. I usually go to Motorhelmets but stopped here cause I was in the area. Ended up just going to Motohelmets, no problem there I guess they wanted my money more lol. read more

Great location at the heart of where the 605 and the Interstate 5 meet. Clean store, well stocked, great prices. The kids working the store were very attentive and welcoming. I picked up some maintenance items I needed. Glad I don't have to drive to Huntington or Fullerton locations. If you've been to cycle gear before you know you will end up finding what you need. I ride street and dirt and having this shop so close now is a bit scary, I don't think I will ever walk out of this place without picking something up. read more

A tall white man was helping me with my purchases and consulted me with the various types of ratchet straps. Everything I purchased was necessary for my haul. Thanks! P.S. I'll be sure to rent my next U-Haul with a ramp included. read more

unprofessional people, don't know their stuff, they have no idea what they are doing. Took my stuff for the service and promised to get it done the next day. By the end of the next day they didn't even start. After they started they realized they don't know what to do and how it works. I took my stuff back as it was and had to look for a different place. It was waisting of time read more

New to the street bike world , have had a great experience shopping at this location.They are very knowledgeable and friendly . They are willing to help you find the best stuff that fits your needs. I will be back when I need up grades for sure . read more

Came into this store last week and was shopping for two fullface helmets immediately as I enter was greeted by Cody the store manager. This was my first time ever looking for full face helmets knew nothing about sizing or what to look for well he help me out not only with the helmets he also hook me up with Bluetooth for both helmets at a very good price. He's very knowledgeable.Thanks Cody A real satisfied customer. read more

excellent customer service at this location . Also they sell lots of different items for different types of dirt bikes / atvs / street bikes . Prices are fair . read more

Scott was extremely helpful in providing parts and services. He helped me out with a part that I needed for my son's motorcycle. I would highly recommend this establishment to family and friends. read more

Came in to look for my first helmet. Nathan came over and helped me and big time. He showed me what to look for and how to tell if a helmet was shaped for my head. After test fitting and making some recommendations I ended up going with the AGV K6. I brought my MSP course certificate with me and they honored the discount the program mentioned we could get after completing the course. If you guys need anything come see these guys! read more

I came in to see if they could help me remove a headset off my shoei helmet I no longer needed and the 2 guys working there were so helpful. They also helped install my sena 30k on my AGV helmet. I think one of there names were Max or something like that but didn't get the other guys name. read more

I was heading out for a 3 day moto camping ride and they let me in a little after closing to get a phone mount and some bungees, Awesome team that was there that night working on Oct 3rd. read more

Cycle Gear - Moto Camping - Motorcycle Gear Near Me - Santa Fe Springs, California