Customer service is fantastic here. I'm a newly licensed motorcyclist, and I feel respected here…read more David is AMAZING. He assisted us with our helmet purchases, and was incredibly consultative with helping us find the right fit. He took the time to answer our Q's, and even helped make an order for my first ever helmet purchase since the color I wanted wasn't in the store. When my helmet arrived, he helped me install the pinlock for anti-fog, and even showed me how to remove the pads so that I can wash them. Thank you so much for all your help with getting me started with my motorcycle gear, David!

I dropped by my local cycle gear shop today and it was a pleasure to meet the people who work…read morethere. The parking was open and clean. My first impression walking in was delightful. Tony welcomed me in. He's super patient with all of my questions regarding helmets for me and my family. I also want to thank Drake for helping me with a second opinion on the helmet weight comparison. Thank you guys for your warm hospitality. I'll see you guys soon.

amazing customer service. came in to get my Yamaha r3 repaired and they did an outstanding job…read more 100% coming back!

Really good service! I got exactly what i asked for. Nathan was great! I 100% recommend…read more -Terrell

They know how to fix what's wrong with your bike, or make the it a quality ride. they're good at…read morefixing and building custom bikes. They've taken great care of my bike

Pro Cycles have taken care of my bike Harley Davidson Heritage from past 6 years. They are amazing…read morepeople to work with. Susie is awesome, she helps me understand what is best for my bike and the options that I should consider during service overall providing great value.

Great buying experience. They are very communicative and will answer any question you may have…read more Financing was through Freedom Road Financial and that's a different story entirely. Everyone here is super friendly and knowledgeable. Do not hesitate to stop in, especially if they have the bike you're looking for in stock.

I have dealt with Jim Florshinger in parts and accessories several times across a few different…read morebikes which I've owned. He always has a quick and straightforward answer to problems that appear to be complex. If it's possible to know all the years, makes, and models of bikes, and all the features that go along with those things, Jim does. He always points in the right direction, and will also give advice in sales and service aspects, as well.

Edit 9/16: I finally graduated to having my own bike, and I definitely wanted to give NorCal Cycles…read moremy business! Took my bike for its first service here (and generally my first experience at a moto service shop), and got to interact with this side of the shop now. Freddie is an awesome guy and helped me get my service scheduled and kept me informed throughout the process. Both break-in service and some additional accessory install that I requested were done, and I'm happy with the work. I'll definitely be back here for my future motorcycle needs! Edit 7/11: rental #3 done! Honda Rebel 500 this time around, really great machine to ride! I love that this one came equipped with a wind deflector which helped with comfort riding on the freeway. Definitely nicer having the parallel twin over the single, really enjoyed my ride! As always, it's a pleasure to interact with my favorite people at the store. Nini, Henry, Freddie, Anthony, the whole crew... yall are awesome! I'm happy to have a preferred local motorcycle shop in the books. Looking forward to giving them my business when it's time for servicing my own bike -- Edit 6/20: rental #2 done! Honda Rebel 300, perfect bike for a beginner with short legs. Again what a great experience interacting with an all-star team. Nini, Henry, Freddie, it always feels good to be at the shop and interact with them. Really great people to talk to, I've learned so much from them talking through my ride, what I've learned and could improve on, and generally just progression with my motorcycle journey. Being a returning customer, you do get discounts on the base rate, and I'm looking forward to my third one I'm planning for next month! -- 5/24: I'm editing and reposting my 5-star review with way more details now that I have firsthand experience of renting a motorcycle from there, and just how blown away I was by the overall experience. tl;dr -- local area intimidated total beginner squid had a very good overall first experience renting a moto and getting on the road for real As a brand new rider fresh off my M1 endorsement, I came in more nervous than I'd like to admit. Nini at the front desk was absolutely perfect for the job imo: compassionate, reassuring, and exactly what a first-timer needs before throwing a leg over a bike for the first time for real. Freddie and Henry were great too, really easy dudes to talk to and very helpful with sharing tips and other pointers for me. I'll be honest, I dropped the bike an equal number of times on both sides over the weekend, all at zero mph (embarassing af). Symmetrically bruised ego, perfectly balanced. Returning it felt intimidating, but the whole team handled it with zero judgment and genuine professionalism. I didn't try to hide anything and they made the whole process painless, albeit with some monetary penalties caused by my inexperience (I own up to this though). I'm leaving with my wallet lighter but with my heart genuinely fuller for the experience. The environment this shop creates for nervous beginners like me is genuinely rare, and it made me feel supported and motivated to come back and do better next time. Will absolutely be back for my next rental and keep getting ride time in, because real experience gained like I did is priceless. The human element of the shop is just cherry on top, and makes me feel good I'm supporting a local business. Shoutout to Nini, Freddie, and Henry. You made a squid feel welcome.

As a new rider, I recently purchased a used Yamaha R3 and wanted to ensure everything was in good…read moreshape. After riding for a few weeks, I noticed my forks were leaking oil, so I took it to Nor Cal Cycles for a repair. From the moment I walked in, Alfie greeted me and made me feel welcomed. He took the time to listen to my concerns and scheduled an appointment for me to drop off my bike. About a week later, Alfie reached out with some honest recommendations, including changing my tires which I happily agreed to. His honesty and kindness are truly refreshing in today's world. Where finding folks who take pride in what they do a bit tough. Alfie also shared with me additional advice about my bike once I came to pick it up, which was great. A huge thank you to the entire Nor Cal crew, and especially to Alfie for making this experience so smooth. I'll definitely be returning!

I don't often write reviews, but my experience with CalMoto was nothing short of exceptional and…read morewell deserving of a review that reflects that. The owner Mike is the absolute man. This is going to be a long review so if you want the short version here it is. I drove eight hours round-trip to pick up my bike from these guys even though I had closer dealer options and I would do it all over again. Great prices, better people. Now for the longer version. I did some price shopping within about a 4 to 5 hour loop of my home in Reno. There were two reasons I was willing to make the drive down to Livermore for the purchase of my bike. Not only was the price worth the eight hour round-trip, but when I spoke to the owner, Mike on the phone, his service, knowledge, and friendliness was the icing on the cake. When I arrived, I was greeted at the door by name and was immediately taken to my bike to check out before doing any paperwork. Unfortunately, with my timing, I arrived right as KTM's system went down. Mike and two other techs troubleshooted for just over an hour, but the system would not get the bike out of dealer mode. I'm no stranger to technical problems and completely understand that it was out of their hands, but there was no lack of effort from his side. He didn't just say "oh the systems down come back tomorrow, he took the time to trouble shoot it for over an hour until past closing time. KTM's online support is based in Ohio a couple hours ahead of Livermore so unfortunately they were unable to help that evening. Mike said they would have it unlocked first thing in the morning when they got in contact with tech-support and that he would purchase me a hotel room for the night or I had the option to take the bike home with the dealer lock still on it and he would arrange for my local dealer to unlock it. I opted for the second option. I received a call from Mike the next morning letting me know who to ask for at my local dealer because they were expecting me. Mike was also extremely knowledgeable about the bike and gave me a full rundown of the dashboard and effectively answered all of the questions that I had because I was not used to a bike with that much technology on it.

This is an amazing shop. They have high-quality bikes, parts, and apparel. There's a great group…read morehere you can tell they really like their job. Arlie is a fantastic salesman. In my opinion he went above and beyond to make my purchase easy and he's still there to answer any questions that I may have. Yes that's correct. Still there after the purchase, that's very important to me Mike the owner is a great guy as well. He actually delivered my bike to Manteca at no charge. These are the personal touches that make a difference. I had a small issue with the service department and I think it was more of a misunderstanding than anything else. Mike is working with me now and I believe we will get this figured out. Definitely recommend this shop to anyone looking for a high-quality machine at a reasonable price thank you Cal Moto for all your help and also for being there with any future problems that may occur Tony ( from Manteca)

Great service! Great people! My bike needed to be serviced…read moreand also needed a tire repair. Brought the bike in at 10:00 and it was ready by 1:00 same day. Worked with Frank. He was patient and got everything done correctly and quickly.

saw a bike of theirs for sale on craigslist. called to discuss it and was told the bike was sold. 2…read moredays later it was still listed on CL. i called and asked if , by chance, the sale had fallen through and they still had it? no, it was sold. I asked why it was still posted on CL if it was sold ( now for several days) and no apology was offered, just "oh, I'll tell so-and-so to take it down" this game has continued for another 10 days! very annoying and sketchy. I assume this is a deceitful ploy to get people to call to be subjected to hi-pressure sales efforts on other bikes. I wont be calling them ever again

Greetings to all, this is my first time to this dealership, let's see how it went:…read more Parking is street side and on the side of the building. Inside the building , there was a good amount of lighting to the see everything you needed to on a potential bike purchase. The sales staff were very friendly, and knowledgeable; my sales person was Amit. He was very helpful in helping me to try and get a deal made on a potential bike L; l just couldn't do it at this time. But this dealership has a lot of great selections to choose from and the staff to get the job done. I shall return in the future for a second look. Nice job guys

I'm extremely frustrated with the experience I had here. I called about 1-2 weeks in advance to ask…read moreabout getting my jet ski serviced (no repairs needed, just routine service so we could use it for Fourth of July). When I spoke to a representative, I specifically asked about making an appointment and was told to just walk in -- no appointment needed. Fast forward to this week: I went through the hassle of loading up the jet ski, and bringing it in--only to be told that they do require an appointment and that they're too busy to help. This could have easily been avoided if I had been given accurate information in the first place. Now I'm stuck scrambling last minute, completely stressed, and without a serviced jet ski for our plans. On top of that, the staff was rude, unhelpful, and unprofessional when explaining the situation. Very disappointing experience. Poor communication and lack of professionalism cost customers time and money. I won't be coming back.

If you want to get your Vintage motorcycle honestly sorted and tuned effectively, look no further…read moreand reach out to Taylor @ Reliable Cycles. Taylor takes the time to methodically go through a bike until it is running smoothly and safely, often fixing what other mechanics and owners ( myself included) screw up in the first place.

Left a review the other day and I guess Taylor's girlfriend replied to it. Not sure he even read…read moreit. First off you should call your customer if your gonna go over the 200 dollar diag fee. Not after you already have it torn apart. Second you failed to mention Taylor refused to fix the bike when I told him I was ready. He told me (and sent links) to just buy a another bike. Third, Ive never heard anything good about this shop. Even from other shops. When mentioned other shop owners just laugh! Finally, an man should never have his girlfriend try and defend him. Especially dont have her call and threaten someone because they hurt your feelings! If you have a vintage bike definitely take it somewhere else.

If you're a custom motorcycle enthusiast, this place is great. Whenever I visited, admission was…read morefree, am always amazed at this place and the displays of motorcycles. I they, also sell other motorcycles and custom parts.

I can never say enough how great this whole crew is. Thank you Steven for being available even when…read moreI arrived 15 min early and recommending some work I'd overlooked. Really appreciated that sir. Of course as always Tim and Susie.... Without all you guys I'd be lost. Great kind people, great prices and work you never have to worry about getting done professionally. Luv y'all over there at pro cycles