This was my first stop after completing my MSF course and didn't know a SINGLE thing about gear, equipment, NOTHING! Connor took his time explaining everything, trial and error for what I liked helmet wise, and installed my Cardo for me. Exchanging several laughs throughout the entire process. Now every time I go into the store when Connor is working it's a great experience! read more

I visited this motorcycle gear store recently and had a solid experience overall. Brenden and Garrett was really helpful and very knowledgeable about the business. I will come back again. read more

Dylan is an amazing sales rep & helped out with everything i needed!! Great place to get your gear.

Connor is the man! He's very knowledgeable in pretty much all of the products there. Giving me options and letting me know which one is better and why. Me and the family trust him for all of our cycle needs. I bought helmets, jackets, Bluetooth, phone case cases and so much more because I trust him. The prices are great and they do offer a military discount by the way. read more

Cycle Gear - Auto Parts & Supplies Near Me - Las Vegas, Nevada

Amazing interaction and staff here. Came to purchase an AlpineStars Tech Air 5 Plasma. Mike helped me out over the phone and told me I'd get 20% off for the MSF course completion and when I went in, he helped set up my Revzilla account to link up with Cyclegear. Mike was great, made me aware of the giftcard I'd received, verified my EMT license, had friendly chatter about cars and bikes. Johnny came over and talked to me about the vest, and another guy (didn't catch his name) came to educate me on the airbag vest and told me he has one too. And they actually thanked me for buying the airbag vest as most riders aren't aware and this helps spread awareness. Employees that actually care and took time out of their day to help educate. Awesome!!! read more

We came by to get some wheels done on my bike they said they don't do electric and they'll at least try ... A month goes by, I hear no word from them so I call them and they tell me to come pick up my bike with a big attitude for NO REASON so I come by and for some reason John the Manager is refusing to give me my wheels and a refund... after constant going back and fourth he finally return my wheels and money and he looked like he wanted to cry lol he was not ready for this argument because he can't win tryna rip off people... Anywho he can 86 us all he wants we have 0 plans to come back here anyways... John you ah goldfish and I'm a shark read more

Cycle Gear - The Manager John - Auto Parts & Supplies Near Me - Las Vegas, Nevada

Staff helped me find leather jacket. We had to order one, just picked it up today and absolutely love it!

I brought the other half to be fitted for a helmet, they have thick hair and we were afraid it would be an issue. An associate fitted them with a half shell, which is what we wanted. They were patient and courteous. We got what we needed and walked out in less than a half an hour. I highly recommend cycle gear! read more

Went here to look at some motorcycle helmets. The store manager Jeremy was awesome. Spent a lot of time helping me find a helmet and look at other gear. Dude was an awesome help. Go here if you need any motorcycle fear. Thanks Jeremy. read more

Had what we need. Good salesperson who did not assume my wife was a passenger rather than an Iron Butt participate

Service is always amazing here. It's hard to find my size in the shoes though that's always disappointing.

Screw cycle Gear. Worst customer service. Had me order tire online that they have in stock telling me I have to wait for same exact tire to be shipped. Costing me 2 days of work and possibly my job. I explain that and tells me not his problem. Never use cycle gear read more

5 star experience on 6/9/23 with Johnny. My boyfriend was in the market for a new helmet. Johnny was extremely knowledgeable and helpful. He was friendly, relatable, and was also able to maintain a great experience for us even though the store got busy. I personally will return to see him for my future helmet purchase. Also a kudos to Frannie, who handled business with a smile and efficiency. She was a pro at fielding multiple customers. read more

Came here to buy my very first helmet as I just got a new bike and needed gear. I came in and looked around and a guy helped me out but I didn't catch his name. He was very helpful and patient with me. He answered all my questions and even showed me different variety of helmets at different price ranges. He was attentive but wasn't overbearing. He even let us try on different helmets which helped us pick out the right helmet. I also got a Cardo system and they installed it without extra charge. If you're ever in need of motorcycle gear this is the place to go read more

called just to be sure and was told its fine bring it in just told be told I should have only brought the rim not the entire bike Right before closing so I couldnt even make it back......What a joke. For any one who plans on taking your tire ONLY TAKE THE RIM because if you bring your bike they are just gonna look at you like your the idiot for bringing it and again I EVEN CALLED JUST TO MAKE SURE and they said "are you sure I didn't tell you?" Just buy your accessories and GO do not go for any maintenance i dont even recommend the tire maintenance because they said it can take up to 48hrs!!! Ride now motor sports is just a block away and they willl take your WHOLE BIKE and usually are done same day they even tighten my chain every time just go there. only reason I went here was cause it was open and WOULD RATHER WAIT FOR AN ACTUAL BIKE SHOP TO BE OPEN THEN GO THERE AGAIN read more

At this point Cycle Gear has the best customer service in Las Vegas! I bought a helmet; wayyyy too big. Got anxiety about having to exchange it for a better fit. After 3 days, I finally broke down and called the store; Chris answered the phone. Told him my issue, he said bring it in and let's make the exchange happen; not a direct quote but you get it. I went in, he was patient, he educated me, confirmed what I saw on the YouTube channels. He made me keep the new helmet on to ensure the fit and educated me on why the fit was the best; cheek pads, wind, etc. Yes, I'm a new rider. Learned so much from dude; truly grateful. I'll be back to Cycle Gear more often. FYI - Chris works on Mondays LOL. read more

Cycle Gear - Motorcycle helmet - Auto Parts & Supplies Near Me - Las Vegas, Nevada

Garrett was the most knowledgeable man I've ever spoken to about motorcycle gear . The whole staff actually was really pleasant & took all the efforts needed to get me all sorted out . Thanks boys read more

Cycle Gear - My new helmet - Auto Parts & Supplies Near Me - Las Vegas, Nevada

I definitely recommend this location. They are so helpful and knowledgeable. First time rider and they checked every angle of my head to make sure my healmet fits right . Other places just wanted to sell me the item with put even checking if it fit and some else recommended this location and sure enough, it didn't disappoint . We came back to get my little son his safety healmet and sone extra stuff . They explain very well every healmet you try and the safety of it . read more

Cycle Gear - Me with all my gear and my awesome healmet - Auto Parts & Supplies Near Me - Las Vegas, Nevada

Great place for new riders to pick their safety equipment in this case jacket, gloves, beginners helmet, and shoes as well. i bought my husband bunch of stuff here and they keep giving me discount after discount all the worker here are cool keep it up.. read more

Cycle Gear - The icon helmet that my husband love so much ‍ - Auto Parts & Supplies Near Me - Las Vegas, Nevada

This location is amazing, Shaun was super helpful. You can tell he is very knowledgeable and cares about everyone that comes into the store. He went above and beyond by sharing the best cycle gear has to offer. I bought a helmet and some gloves. Definitely recommend checking this shop out for great customer service and any questions you may have. read more

honestly im never coming back here again they have worst service they said they were not able to take off my tires off and put them on new rims even though thats what they did the first time if they were able to do it the first time why cant they do the same thing again honesty i didn't get the name but whoever was working there today but he does not know how to do his job correctly if the other guy was able to the first time. read more

my husband had an online order return - he was helped & had the whole return situation handled within 5 minutes! customer service was spot on! truly compassionate & thoughtful! their inventory is incredible! they truly have everything you need - all well put & organized together! we'll absolutely be back, so excited to know we have an awesome & friendly cycle gear store so close by! read more

This store is much larger than it appears on the outside with a large selection of riding gear for sport bikes, cruisers and dirt bikes. I was surprised walking in because of how much gear they actually had on hand. The staff was friendly and helpful. I went here to purchase a new head pipe for my Harley which I ordered online and picked up in the store. They called me within an hour of the package arriving. read more

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In both stores I have found the employees extremely helpful, and when someone wasn't sure they would find the answer. Jeremy, at this store is very knowledgeable and helpful. I bought some boots online and he went ahead and took them in as a return item, even though the store doesn't profit; now I go in the store to buy to support them. read more

i had left a harsh comment that i cant find....about "comparing online prices"....this was my fault i had realized it when i dug deeper than cycle gear matches the prices shown online. my initial thoughts was i didnt see the sale price in the store when it was shown to me. then i went back and looked on the web site and i was wrong my bad cycle gear misunderstanding 5 stars!!! amazing customer service and products to match ill be back read more

Horrible experience.. jumping from one customer to another while assisting someone is not a good idea . Also one of the sales guys is not ready to be selling motorcycle gear specially if someone needs assistance and I ants to know more about a brand . They push the brands they want to sell on you without taking in consideration what you are looking for . This guy tried to prove to me that sedici brand (jacket) is better than alpinestars and helmets as well :) . That was a poor conversation , lack of information , and some lying on top of that . Anyway , i was ready to spend some money on memorial day weekend there , but i guess they scared me away with their misinforming and misguiding . Go shop somewhere else people read more

Awesome customer service Garret was extremely helpful finding heated Gear and rain gear for our Sturgis ride coming up. Great customer service and great prices read more

Hello Everyone,I'm new to Las Vegas & I decided to visit cycle gear for my first time a while back but never posted my review until today. First of all I want to say that It's a very nice store with a huge collection From Helmets to Apparel from Bmx To Motorcycles...Basically everything that you can think of. I was greeted by Austin who very Informative & knowledgeable,He answered all my questions & concerns regarding on how to choose the right Helmet. Their customer service was excellent & on point. I would definitely recommend anyone to come here if your local & thinking of making your first purchase,I was overall satisfied with my visit & I'll definitely be coming again in the near future. read more

My husband needed a helmet and gloves before his riding class. He had researched and found that Cycle Gear carried a good amount of helmets to choose from. The salesman, Scott, was helpful in the selection and was very informative. read more

Just came in to grab a new helmet & Bluetooth. Cody helped us find the right one, made sure the helmet fit right, and got me set up to get back on the road. Always love Cycle Gear and the great team there! Thanks Cody! read more

Called to simply ask about the availability of a part. The representative told me it wasn't available in the store, but that he could order it for me. I politely said no thanks and he gave me an extremely condescending and unnecessary response saying "well when you actually do your research and see you can't get it any where in Las Vegas, I'll be waiting for your call and can order it for you." I needed the part today because the one I originally ordered was delayed, so I had done my "research," but the circumstances had changed and I was calling on the off-chance they had something in stock. Ordering it wouldn't have met my needs and if the person talking to me actually cared to listen to what I said instead of needing to feeling superior, then that would have been obvious. Nice dude. Now I'll never shop at Cycle Gear. read more

I needed protective eyewear for downhill mountain biking and Cycle Gear was recommended. Being that it's obviously a motorcycle retailer I did feel a little uncomfortable when I first entered. I was greeted right away and led directly to what I was looking for. I had a few questions about which pair of eyewear I should get, and I felt like the associate was very friendly and didn't try and oversell me something I didn't need. In the end I walked out with the perfect pair of 100 Percent Goggles and my wallet barely took a hit. read more

Braxton the store associate was extremely helpful and was patient with all of my helmet tryons (20x) he has amazing patience and determination to provide great customer service. Today was his day off and still he worked. That shows dedication and going above and beyond. I strongly recommend you ask for him by name. Great experience and very polite. read more

Cycle Gear is a huge Biker's Heaven! I've never seen a larger selection of women's riding gear before and I was overwhelmed with their selection of helmets. They had everything for every type of rider-street bikes, dirt bikes and cruisers. A lot of their products were the Bilt brand but they have others as well. Riding isn't a cheap hobby and a lot of their items were priced about the same as other stores but they did have a lot of things on sale. Their service was great from the get-go. We were greeted immediately as we walked in and the employees checked on us every so often to see if we were finding everything alright. Megan (I think that was her name) helped me with jacket sizing and also a back protector. She also gave her recommendations on the products people like and some of the complaints that people have had on certain items. Customer service at Cycle Gear was outstanding and I am looking forward to my next trip back to Las Vegas so I can shop here again. Everyone there was friendly, informative and not pushy at all. P.S. If you stop by, you will probably catch a lot of eye candy in the parking lot. I got to see a bunch of new bikes pull in and out of the lot. P.P.S. Never ride faster than your guardian angel! read more

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Very friendly and helpful. Will be going back to cycle gear again. They want me to write more so I'm say bla bla bla. To get this posted.

What can I say about this particular store, well what make them awesome is their top shelf customer service and knowledge of their product. Always courteous, professional and friendly. They don't look down on you and they don't make you feel stupid specially if you are a new rider. Thank you for the great shopping experience! read more

Cycle Gear - Thank you Jimmy for the great customer service, outstanding! - Auto Parts & Supplies Near Me - Las Vegas, Nevada

I've owned more than 50 motorcycles in my life, currently have 10, and that's after my kid crashed his 2015 HD Street Bob on 02/13/2018 and almost lost his leg, we've been shopping at this store for the last 4 years, everything from oil and filters, to tires, gear and intercoms. I've seen Amazon slowly and steadily wiping lots of local stores out of the face of the earth, so ii try to do my part by mostly buying local, even when sometimes it means overpaying, but at least you're helping your community and getting the stuff right away instead of waiting 2 days for Prime to arrive, right? I'd say I purchased close to 5k on this store alone, but since they let go Derek, the store went to hell. I purchased a battery for an old 1990 Kawi Vulcan VN750 I recently acquired, and the guys gave me a battery which wasn't pre-activated without telling me that. So I drive back home and install the battery, and the bike doesn't start, I I realize the battery has 0 v and realize I need the electrolyte to activate her, drive back to the store tell the Scott who is who sold the battery to me 1 hr before, and he tells me that the customers tend to steal the electrolyte from the batteries, and that's why they didn't gave it to me, cause he didn't know it needed one, so apparently you need 0 knowledge on motorcycles to work there these days, go figure.... Anyway I drive back home, and discover that the electrolyte pack they gave ve is about 1/8th of what it should have been, I figured out no problem, let's just fill it with distilled water and let's plug her to my charger over night, sad cause I was eager to take her for a spin, but it will have to wait... ARGHHHH. Next morning i gear up top take her for a spin and guess what, the battery has 12.3 v, so back to cycle gear, when I arrive I find Scott who immediately recognizes me and tells me he will look for a replacement battery after hearing what happened, and while he goes to the back of the store a guy called Louis comes close to me with a battery tester and asks me why am I saying that the battery doesn't work when they haven't tested it, I tell him the story about the little acid and water having to be added, yada, had, yada.... And he tells me that the battery is in fact a working battery but isn't charger and that they will charge it over night and I should come back tomorrow, of course in the worst condescending tone I've heard while this story has been developing, so I start to get frustrated and tell him that I purchased the battery from the store and it is supposed to be a brand new battery and I shouldn't have to wait for the battery to be charged by them, since it's already been plugged to a charger for 16+ hours, and he basically told me that my options are: they can UPS a battery from their store on the other side of town in 2 days I can drive 1hr to the other store and get it myself or pay 20 USD for an upgraded battery since their store is out of that specific model of batteries I ended up paying about 20 bucks for the battery cause I'm already pissed and want to know nothing more about their store and brand, and take off. I will be going back to the store whenever my kid's doctor says he's ready to ride again, and he will be trying out all the helmets and jackets and gloves, and of course there's no chance in hell we're going to buy anything from them again, but we will make sure the exact brand and model of stuff we want to get so we can order it on Amazon which is a far more reliable source, and I'm sure that will be an extra nail in the coffin for the probably soon to be dying store, cause this kind of crappy customer service is what has been driving people towards internet shopping. Sad but that's the state of the current stores all over the country. read more

Cycle Gear - Never purchasing anything on Cycle Gear again - Auto Parts & Supplies Near Me - Las Vegas, Nevada

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Good selection of gear. Bought my shoei neotec 2 helmet from these guys along with a pair of gloves & riding jacket. The staff is helpful, kinda follows you around quite a bit which can be annoying but everyone is friendly. My only complaints being - they sized my bf's helmet incorrectly and it's now causing him pain when he rides. I get that helmets are supposed to fit snugly for protection but the associate said that would wear off after riding for a month or two... it didn't and now my bf is stuck with a $800 helmet that hurts. Mine is fortunately sized correctly, but a different associate didn't give me the manual/stickers associated with the helmet. They also weren't going to install the pin lock unless I bugged them about it - which was weird. It's supposed to come with the helmet free of charge. read more

I am not one for posting reviews. But this was by far my worst experience. I took my dirt bike tire in for a tube change Saturday 7/18, the employee inspected my wheel and made me fill out the tire paperwork. This was dropped off at 1pm, and he told me it would be done within the hour(awesome!) there was 3 employees on the floor and 1 in the back, with only 2 customers in the store and was told there was no tires in front of mine. Yet, no one took the urge to run back and do it while I waited there. So I left for a while and headed up (on the other side of town), never received a call. I had a family ride planned for Sunday morning. Thinking I gave them plenty of time to do a 15 minute tube change. I was completely incorrect. I showed up today 7/22, and asked to pick up my wheel. They came back with it completely flat like I brought it in. They stated that they would call me once it's done. No. I've been waiting 5 days. I never once received a call stating it was taking longer or anything! I was told that the tire machine broke and they don't know when it will be done. I was offered a refund(I didn't pay so I didn't accept that). I took my wheel back and will not be shopping at that store anymore. I attached a picture of them inviting tires in since they just got a new machine. read more

Cycle Gear - Auto Parts & Supplies Near Me - Las Vegas, Nevada

I've always had a good experience here at this place. The workers seem to care and they know what they're talking about and they really seem to want to help you. read more