Juan helped me out and shipped my parts fast... Can't thank him enough and highly recommend him to…read moreanyone with a bike. 5 stars.

Amazing customer service and very knowledgeable. I have never called a shop and they have every…read morething in stock at a discounted price, plus it's all shipped out same day! Only shop I'll be hitting up from now on.

We went in there to look at some Rzrs. Hugh, the salesman…read morewas awesome--very friendly, patient, and genuinely excited about off-road vehicles. He helped us understand about the Rzrs we were reviewing. Recited to us the stats on the UTV. Knowledgeable. This is what really bumps their review on customer service. We walked up to checked out they had a big sale after Thanksgiving and the prices were amazing. I also loved their motorcycle appeal and KTMs. Great experience.

I've been here twice with two different people each searching for and buying their bikes. Hugh and…read moreDrake were the sales team members that helped out. Both were very low pressure and quick to help answer questions, provide recommendations, etc. They let us browse in peace, did check in on us in a non-obtrusive way, and made the buying process pretty painless and no frills. Yes it is a dealership, so the ability to cut deals is minimal, they do try to tack on extras but a simple no gets those removed without any hassle or pushiness, and there is a bit of time involved mostly due to financing and them doing the final bike stuff to get it ready to ride out. All things that you should expect, so nothing came at a shock or had us frustrated. I don't feel like we got scammed, just make sure you know what to expect. I do prefer Carter over the other dealerships in town.

I was walking to the Welcome To Las Vegas sign and happened to see a Harley-Davidson store on my…read moreleft. I have never been inside one. I said why not... I'm already here. Btw, plenty of free parking. I didn't need a parking space since I walked here. There was one other customer besides me. I found it odd. Well, they were getting ready to close. Anyway, the staff was very welcoming and really nice to allow me to stroll around for a little bit. WOW, I have never seen so many different kinds of motorcycles in my life. They also sell apparel specific for motorcycle riders and other accessories that go with riding a motorcycle. I was in awe and fascinated for sure. I didn't want to leave without offering my patronage and support. I asked if they had magnets. I love magnets! They didn't have any, but they had poker chips with fun Las Vegas theme designs on them. I bought 5 chips. They were neat. I now have souvenirs from Harley-Davidson. Cool! If you haven't been to a Harley-Davidson store, it is time to visit one regardless if you're a motorcycle rider or not.

Unfortunately, not a great experience most of the parts that I requested we're not in stock some I…read morecould understand But not to stock a battery for my touring bike now that's ridiculous and I also needed a tire change and I was told that they had one mechanic on site that day worse of all the manager, I believe his name was Brant was very unprofessional just made excuses, but did not have a solution. I called red rock Harley Davidson apparently also owned by the same company and they had no problem taking me in will never go back to this establishment.

No response, no order, no products! The phone number listed is not theirs! It belongs to Hughes…read moreNet! My orders keep getting cancelled. Not sure it is a real business except that some reviews actually received some of their orders products. NOT RECOMMENDED!

First, you can never reach anyone with this company, neither by phone, email or Facebook…read more Took a chance and ordered a park over a week ago. Login to my account to find out if I can get a tracking number and it showed a ship out date. Then I noticed my transaction had been refunded. No one told me, no explanation, nothing! Not able to reach anyone on their website or through phone or Facebook! Have no idea my party's being sent or why it was canceled in the first place.

I've been coming here since COVID and have rented bikes multiple times plus bought merch and…read morehelmets. The staff is phenomenal with top tier customer service. The GM and team went above and beyond and Leanne truly stands out she remembered me from years ago and made the experience personal professional and welcoming. Her attention to detail and genuine care make a huge difference. Their current gear selection is a must see. Highly recommend stopping by for all your riding needs.

Used to Rent it from this place for several years. Previous experience this past winter was two…read morethumbs down.

Extremely over priced these scooter are selling on Amazon for $600-$800…read more He tried to tell me $1,900 ain't no damn way I said can you give me a better deal I got the cash in hand but on a budget He told me $1,600 was the best he could do ...then someone called the store and he took the call in front of me and the person on the call need a new battery because the darn thing wouldn't start ! I told him thank you but no thank you

The owner is SO helpful and he has the BEST PRICES. Go here first for all your scooter needs. Don't…read morebother with amazon trust me support this business you wont be disappointed

Rich and the crew do a great job taking care of my bikes. They are quick, knowledgeable and treat…read moremy bikes as if it were there own. I would recommend them every time.

Rich is great to deal with. His prices are fair. So far has only done fluid changes for me but…read morelooking forward to him doing some performance work on one of my bikes!

Repeat customer, love the service honesty & quality of care they give everyone. Cody has helped me…read moremany times from my 05 Vmax to my 08 Goldwing. Finding mechanics to work on bikes older than 10 years is hard enough already but what a great place motozone is to get work done. Pricing is very reasonable too. FInding a rear rotor for my 08 GL1800 isnt easy unless i want to drop $912 for an oem one. But after looking through some gently used units and going over which one would be the best Cody took the time to help check them out and advise me which one. ( i know nothing about brakes and rotors and dint want to buy something that potentially had something i couldn't recognize to be bad). So kudos for the time and effort despite how busy they are to help me make sure i purchase the right part even if its not through them. They dont price gouge anything he could have ordered it through ebay for me but told me if so there would be a 20% upcharge and was open and honest about it. Laos this family is a mom & pop owned shop so go support them! - Daniel 08 GL1800

Cody and Scott and the boys always do a great job of keeping my tired iron moving down the…read moreroad...technically accurate, good attitude and no drama...works for me...thanks guys!!