Shootout to Matt and the crew at Ol' Reds. Just purchased my first bike. They made it real…read morecomfortable and lead me in the right direction. Matt's energy and explained the brotherhood I would be joining really appreciated it.

One word: Outstanding. And the nicest people you can meet. I…read morecame in looking for the HD Pan America. I told them upfront I would like to ride it because I have no idea if I even would like it- Where every other business would had just left me standing there or would had told me- no test drives before purchase- they handed me the key, told me a good route to go and even said- ride it as much as you like. Who does that nowadays? I really liked it but I still was uncertain, as yeah- it's a lot of money to waste if buyer's remorse sets in- so I told them I'd like to sleep over it and see, if that's really what I want. No problem- they where not mad, even happy that I didn't make the decision lightly. The next morning I called them and told them that I take it. I came right after lunch- the bike was serviced and ready to roll. The whole process lasted maybe an hour, where everyone else would waste your whole day. I received a very detailed explanation of the price, the cost and also offered a great coverage warranty- which I also purchased. I went home to get the truck and picked it up the same day. Awesome. The best buying experience I ever had in my life, where they really want you to be happy genuinely and not just because they want your money. Also the bike is awesome and reasonably priced in the market. Thank you so much and Ol' Red's has a new customer for a long time.

Josh really is the motorcycle whisperer, especially when it comes to vintage Kawasaki. He will…read moredefinitely be my only mechanic.

From the owner: Powercycle LLC, formally Upstate Powercycle, is dedicated to providing quality service with quality…read moreparts to get your ride back on the road running right and riding safe! We service Kawasaki, Honda, Yamaha, Suzuki, and other brand of street bikes using OEM and high Quality aftermarket parts from trusted brands. Powercycle also specializes in vintage Japanese brand, from basic services to engine overhauls. We even locate or fabricate discontinued or hard to find parts.

Went to go buy a bike on sale for $3,999 I told him I would pay for cash and asked for the OTD…read moreprice he said "OTD would be $6,887. Basically full price and then when I tried to get a used bike for $4,500 they told me it would be $6,400 OTD and thats because they add an "anti theft systems" to all their used bikes to basically bump the price up dramatically. Then they never wanted to send me an Estimate it took me 5 different times asking for one but when I said im not interested anymore then they sent it over. Wouldn't recommend for anyone there a bunch of scammers taking advantage of people.

This was without doubt the worst service department experience of my life and I have dealt with a…read morelot of them both professionally and personally. I delivered my 1997 FourTrax 300 to them on 11/02/2024. After 13 phone conversations and 3 face-to-face visits, I picked up my ATV on 04/10/2025 after five months of little or no activity or diagnosis. It is the first time I have received a piece of equipment back from a service department in worse condition than I delivered it. I took it to them with relatively new ignition components and a new Keihin (OEM) carburetor on it. The carb was flooding, but I had tested it for ignition and observed that the plug was firing. I asked them to rebuild the carburetor or adjust it as they deemed necessary. On 11/22, I called them for a status. I was informed they would get to it in the next 2 weeks. On 12/03, another call resulted in the same estimate. The next Saturday, I went to the service department and talked with Ben. He stated the plug was not firing. I related that it had been firing before I brought it in. After several minutes of conversation, I agreed to let them order another CDI box and install it to see if that resolved the problem. On 12/13, status called to find out it would be two more weeks before the part would be in. On 02/21, I called for a status and was asked by Ben if I wanted the brakes fixed. "Why?" I asked. Ben stated they were locked up. I pushed back that I had rolled the ATV off my trailer and up to their back gate and the brakes were not locked. Any problem with the brakes was due them letting my ATV sit out in the weather for 3 months. I called the store and asked for the manager to see what could be done to motivate the service department. Edwin called me back. This was the only time they called me during the entire 5-month experience. He asked me what I wanted them to do. I should have picked my ATV up that day, but I told him I would like to have my ATV running. I never argued price or complained about potential costs. He said okay. The next status call was on 03/21. Ben put me on hold and returned shortly to tell me his technician was out to lunch and he would call me back in about 15 minutes. He never called back. The finally status call occurred on 04/09. Ben left me on hold for 44 minutes out of a 45-minute call. When he did speak with me, he fumbled through 45 seconds of nonsense that translated to they would know more about the problem in about a week or 10 days. I rode by their place after work and observed my ATV parked right where it had been since my visit in December. The next day, 04/10, I went to the service department to take my ATV back home. When I walked by it, the key was in the ignition which was on. The battery was dead. Someone else's parts were on the utility box. I took the keys. Ben presented me with a bill for "diagnostic" parts. The apparently final received the CDI box and installed it. I asked if that had resolved the problem with the carburetor issue. He did not seem to know but admitted that the ATV was still not running. However, they were sure I owed them $400 for a part that did not help and I had told them would not. I asked to speak with Edwin. I am not sure why. He started our conversation by stating he was confused. I showed him the invoice and asked why I should pay for a diagnostic charge that after 5 months had rendered no diagnosis. He then stated that he was still confused and that no parts had been installed. I countered that I should not be charged for any then. Ben stepped back in the room and stated that the CDI box had been installed. I finally agreed that the part was cheaper than an attorney was. Finally, I asked Edwin if he had any thoughts on why they had taken so long to do nothing or why they could not return phone calls. He never even tried to address that. For the part I could have ordered for $125 and install myself in 30 minutes, went outside and pushed my ATV (the one with the locked brakes) to the back of my trailer and winched it on board. They never offered to help me rid themselves of my nuisance ATV. As I was finishing the task, a polite older gentleman driving a forklift in and out of their warehouse, offered to stop what he was doing and help me. By then, I was finished, but thanked him for the offer. There is apparently one worthy employee at Power Sports of Greenville. He should be running the place.

Grays garage is the bomb. These guys go the extra step really know what they're doing. I would…read morerecommend them for any Motorcycle repairs or work and they know what they're doing with a custom build.

From the owner: Owned and operated motorcycle repair shop in Hendersonville, NC.read more

I can't give Dave anything less than 5 stars. Seeing the old bikes in the showroom, including a…read more1939 Indian, is almost worth 5 stars! I stopped by a few weeks ago for a tire repair. He jumped right on it and had me going in no time. A week or so ago, after seeing the jack leg wiring on my recently purchased Sporty, I took it to him. He took the time to research, order, and even fabricate what I needed. Very nice to have a quality bike mechanic in town.

My 1970 Triumph TR6R was in need of a top-end overhaul. I was fortunate that Dave had the time and…read morespace to take on the repairs. My bike has never run this good in the 12 years I've owned it. Thanks Dave. You're the best.

Been there a few times. very smart and very reasonable…read moreprices. i will keep my money to him. Thanks big man. You helped my and my Duece a lot.

I have know the owner for a few years and recently brought my Harley in for a checkup.It's been…read morerunning poorly for awhile and had to get it running good again. Steve found the problem very quickly and did a great job. I would highly recommend Steve of Ironhead Cycles for any of your bike needs. Very professional and very reasonable. Thanks again Steve for a great job and I can enjoy my bike again!!!

I had a tire that needed to be replaced and I dropped it off. Unfortunately, they did not have…read morethis specific size, but the owner did go out of his way to try and help me and then phoned me after 2-3 weeks to see if we wanted to pick up our tire or dispose of it. We did pick it up. Due to the good service and friendliness, we went back and decided to purchase a 50 cc moped from Upstate Cycle for our college student son. They are a full service cycle repair shop if you bought your cycle there. We feel that this was a good value and plan to repeat our visit as needed.

awesome dealer, Gerald runs a first class shop several…read moredealers much closer to me, Upstate is worth the drive from atlanta

It says they close at 6 on Saturday but we went inside nobody is on the floor my bf said find…read moresomeone to help us n couple mins later a girl says their closed, the doors were unlocked, if yall closed then lock the doors n fix ur hrs so people know

I read the iffy reviews but needed tires installed on my scoot. Cycle Gear's machine was down and…read morethey recommended the Suzuki shop so I gave them a try. Customer service wad top notch so I scheduled the install. I noted the $100/hr. labor rate clearly posted and figured the total (including my supplied oil for a change) would be around $150. It was $222.94 including the $5 OEM oil filter. However, the rates aren't my issue. I don't mind paying a fair price for great service. Although I did look the bike over before heading home, I totally missed the finger-tight axle nut. I did note the belt seemed much tighter and noisier. The belt was too tight to begin with and was on my fix list. But the axle nut...especially with no pin...was a dangerous and potentially fatal oversight. After tightening it, I brought it back and they corrected it no issue and apologized. I'll continue to use them as I ride a Suzuki but a loose axle nut is totally and completely unacceptable.

Every part I have ever bought from O'Reilly's, especially major stuff that starts off as minor like…read moreI just bought a transmission filter kit. It is the proper one but a improperly manufactured part. It was a 406 Dodge ram 1500 Wheel Wheel Dr. hemi, automatic transmission filter, kit, two filters one was improperly designed at the neck of the sump filter which blew it out and then the other the adapter that screwed into the other oil filter in that pan blew off the first time. I started the vehicle after changing everything and I've been doing mechanic work for 15 years plus never seen this happen and it shot the transmission cost me over $1200 and two weeks worth of time for me to find the transmission and then replace it do not buy anything from them. I've also had a few years ago at 1968. El Camino super sport bought a lower ball joint kit pushed it and pressed it in everything was perfect. The nut stripped the threads off and the bulging joint failed causing it to damage the car. Luckily the car wouldn't move in at more than 25 mile an hour when this happens so what real bad but the person was about to get on the interstate within a half mile when this happened which would've killed a lot of people hurt somebody really badly don't buy stuff from them they're garbage

I had my 2013 Hyundai Santa Fe car battery checked by the store attendant. He was very helpful and…read moresuggested I have it tested, again, in a couple of months.