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    Cherokee Cycles

    4.1 (13 reviews)
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    Services - Cherokee Cycles

    Motorcycle repair

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    Ask the Community - Cherokee Cycles

    Review Highlights - Cherokee Cycles

    I wound up with a better bike and a whole new level of admiration for Danny Patterson and Polaris.

    Mentioned in 2 reviews

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    Ol' Red's Motorcycles

    Ol' Red's Motorcycles

    (10 reviews)

    Shootout to Matt and the crew at Ol' Reds. Just purchased my first bike. They made it real…read morecomfortable and lead me in the right direction. Matt's energy and explained the brotherhood I would be joining really appreciated it.

    One word: Outstanding. And the nicest people you can meet. I…read morecame in looking for the HD Pan America. I told them upfront I would like to ride it because I have no idea if I even would like it- Where every other business would had just left me standing there or would had told me- no test drives before purchase- they handed me the key, told me a good route to go and even said- ride it as much as you like. Who does that nowadays? I really liked it but I still was uncertain, as yeah- it's a lot of money to waste if buyer's remorse sets in- so I told them I'd like to sleep over it and see, if that's really what I want. No problem- they where not mad, even happy that I didn't make the decision lightly. The next morning I called them and told them that I take it. I came right after lunch- the bike was serviced and ready to roll. The whole process lasted maybe an hour, where everyone else would waste your whole day. I received a very detailed explanation of the price, the cost and also offered a great coverage warranty- which I also purchased. I went home to get the truck and picked it up the same day. Awesome. The best buying experience I ever had in my life, where they really want you to be happy genuinely and not just because they want your money. Also the bike is awesome and reasonably priced in the market. Thank you so much and Ol' Red's has a new customer for a long time.

    Power Sports of Greenville - Damage on throttle handle

    Power Sports of Greenville

    (24 reviews)

    Went to go buy a bike on sale for $3,999 I told him I would pay for cash and asked for the OTD…read moreprice he said "OTD would be $6,887. Basically full price and then when I tried to get a used bike for $4,500 they told me it would be $6,400 OTD and thats because they add an "anti theft systems" to all their used bikes to basically bump the price up dramatically. Then they never wanted to send me an Estimate it took me 5 different times asking for one but when I said im not interested anymore then they sent it over. Wouldn't recommend for anyone there a bunch of scammers taking advantage of people.

    This was without doubt the worst service department experience of my life and I have dealt with a…read morelot of them both professionally and personally. I delivered my 1997 FourTrax 300 to them on 11/02/2024. After 13 phone conversations and 3 face-to-face visits, I picked up my ATV on 04/10/2025 after five months of little or no activity or diagnosis. It is the first time I have received a piece of equipment back from a service department in worse condition than I delivered it. I took it to them with relatively new ignition components and a new Keihin (OEM) carburetor on it. The carb was flooding, but I had tested it for ignition and observed that the plug was firing. I asked them to rebuild the carburetor or adjust it as they deemed necessary. On 11/22, I called them for a status. I was informed they would get to it in the next 2 weeks. On 12/03, another call resulted in the same estimate. The next Saturday, I went to the service department and talked with Ben. He stated the plug was not firing. I related that it had been firing before I brought it in. After several minutes of conversation, I agreed to let them order another CDI box and install it to see if that resolved the problem. On 12/13, status called to find out it would be two more weeks before the part would be in. On 02/21, I called for a status and was asked by Ben if I wanted the brakes fixed. "Why?" I asked. Ben stated they were locked up. I pushed back that I had rolled the ATV off my trailer and up to their back gate and the brakes were not locked. Any problem with the brakes was due them letting my ATV sit out in the weather for 3 months. I called the store and asked for the manager to see what could be done to motivate the service department. Edwin called me back. This was the only time they called me during the entire 5-month experience. He asked me what I wanted them to do. I should have picked my ATV up that day, but I told him I would like to have my ATV running. I never argued price or complained about potential costs. He said okay. The next status call was on 03/21. Ben put me on hold and returned shortly to tell me his technician was out to lunch and he would call me back in about 15 minutes. He never called back. The finally status call occurred on 04/09. Ben left me on hold for 44 minutes out of a 45-minute call. When he did speak with me, he fumbled through 45 seconds of nonsense that translated to they would know more about the problem in about a week or 10 days. I rode by their place after work and observed my ATV parked right where it had been since my visit in December. The next day, 04/10, I went to the service department to take my ATV back home. When I walked by it, the key was in the ignition which was on. The battery was dead. Someone else's parts were on the utility box. I took the keys. Ben presented me with a bill for "diagnostic" parts. The apparently final received the CDI box and installed it. I asked if that had resolved the problem with the carburetor issue. He did not seem to know but admitted that the ATV was still not running. However, they were sure I owed them $400 for a part that did not help and I had told them would not. I asked to speak with Edwin. I am not sure why. He started our conversation by stating he was confused. I showed him the invoice and asked why I should pay for a diagnostic charge that after 5 months had rendered no diagnosis. He then stated that he was still confused and that no parts had been installed. I countered that I should not be charged for any then. Ben stepped back in the room and stated that the CDI box had been installed. I finally agreed that the part was cheaper than an attorney was. Finally, I asked Edwin if he had any thoughts on why they had taken so long to do nothing or why they could not return phone calls. He never even tried to address that. For the part I could have ordered for $125 and install myself in 30 minutes, went outside and pushed my ATV (the one with the locked brakes) to the back of my trailer and winched it on board. They never offered to help me rid themselves of my nuisance ATV. As I was finishing the task, a polite older gentleman driving a forklift in and out of their warehouse, offered to stop what he was doing and help me. By then, I was finished, but thanked him for the offer. There is apparently one worthy employee at Power Sports of Greenville. He should be running the place.

    Cherokee Cycles - motorcyclerepair - Updated May 2026

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