Went to go buy a bike on sale for $3,999 I told him I would pay for cash and asked for the OTD…read moreprice he said "OTD would be $6,887. Basically full price and then when I tried to get a used bike for $4,500 they told me it would be $6,400 OTD and thats because they add an "anti theft systems" to all their used bikes to basically bump the price up dramatically. Then they never wanted to send me an Estimate it took me 5 different times asking for one but when I said im not interested anymore then they sent it over. Wouldn't recommend for anyone there a bunch of scammers taking advantage of people.

I Called to see if they had an O-Ring master clip on links... they check & say yes we have a couple…read moredifferent ones... I drive 20 minutes to the store & they tell me, "we don't have any of those in, sorry" Save your time.

We dropped off our bike in May, explained that the display was blinking and drawing from the…read morebattery. We had already replaced the battery and told the service tech that the battery was new. A week later they called and said they replaced the battery and that wasn't the problem. We had told them the battery was new and wasnt the problem. They then said it was the radio and they would have to send it out to be rebuilt. We asked if they had done a diagnostic on all other areas and they said yes. The rebuilt radio came back and they said the display was blinking more often than before. We asked if they checked if it was the display and if so could they replace it. They asked if we wanted to fix the bike ourselves. Are you kidding me. You've had my bike for three months and just admitted you didn't check the most obvious thing first. My husband was upset, asking them what they were going to do and for more frequent updates and by no means was he yelling, and service tech said come get your bike and hung up on us. He hung up on us. Unbelievable . We called to speak to the shop or service manager and we are waiting for their call back.

Incredible service and customer service. I have used them for my older Polaris Ranger and am…read morealways treated as if i just spent big bucks with them. While you never want your stuff to break down i always know these guys will take super good care of us! Highly highly recommend if you enjoy knowledgeable and customer-focused staff.

Just received my ECU back for my 2017 Yamaha Bolt. I read nothing but positive reviews for the shop…read moreonline, so I didn't think twice to send it to them. When I tell you the motorcycle feels like a different machine, I'm not exaggerating. The bike rides incredibly smooth, and the gained power is very noticable. The entire process from shipping, to payment, to delivery, went very smooth as well. Looking foward to working with Ivan's again!

The computer tune that I just got along with the recommended air filter, fuel grade, and clutch…read moreupgrade has completely changed my bike. It runs better than brand new. I will recommend ivan to everyone that I know that rides.

One word: Outstanding. And the nicest people you can meet. I…read morecame in looking for the HD Pan America. I told them upfront I would like to ride it because I have no idea if I even would like it- Where every other business would had just left me standing there or would had told me- no test drives before purchase- they handed me the key, told me a good route to go and even said- ride it as much as you like. Who does that nowadays? I really liked it but I still was uncertain, as yeah- it's a lot of money to waste if buyer's remorse sets in- so I told them I'd like to sleep over it and see, if that's really what I want. No problem- they where not mad, even happy that I didn't make the decision lightly. The next morning I called them and told them that I take it. I came right after lunch- the bike was serviced and ready to roll. The whole process lasted maybe an hour, where everyone else would waste your whole day. I received a very detailed explanation of the price, the cost and also offered a great coverage warranty- which I also purchased. I went home to get the truck and picked it up the same day. Awesome. The best buying experience I ever had in my life, where they really want you to be happy genuinely and not just because they want your money. Also the bike is awesome and reasonably priced in the market. Thank you so much and Ol' Red's has a new customer for a long time.

On a positive note, the salesperson I worked with did a solid job and was great to deal with…read morethroughout the process. Unfortunately, a deposit had already been taken on the bike before I left mine, but due to a mistake on their end, I was still allowed to place a deposit. I received a call the next day letting me know the bike had already been sold. Up until that point, everything was going smoothly. What's frustrating is that instead of trying to make the situation right, Travis (the manager) focused on explaining why he couldn't help with pricing on a different bike--despite the situation being the result of their error. To make matters worse, after I received a lower offer on a second bike from my salesperson, the price was then raised via text message. That kind of inconsistency only added to the frustration. It's disappointing, especially considering I was prepared to spend significantly more money, and I work for a dealership group myself--if we made a mistake like that, we would at least make an effort to take care of the customer

Attention to detail with an eye for quality work. Also has a great sense of humor. He can fix…read moreanything.

Motorcyclist in Greenville are lucky; one of the most competent, honest, and hilarious shop in the…read moreupstate. Troy and company are competent, capable and do honest work. A+

Great experience dealing with someone who knows what they are doing. Didnt try to talk me into…read morethings that didnt need to be done. Always delt with Kurt directly not a answering service or receptionist. THEY ARE THE REAL DEAL!!!

I would give it 0 stars if I could. Do not give this dealership your hard earned dollar…read more This was my first time buying a new vehicle and it will be my last. The sales department bumbled around with the pricing on my motorcycle for 2-3 hours until they could get me in the door of the finance office because I was tired of being upsold on every model and submodel of motorcycle on the floor. The finance rep, Harrison, was visibly frustrated and agitated with my presence at the signing and answered my questions indignantly and unprofessionally. When I put $3,000 down on the original price of the motorcycle I ended up choosing, a Kawasaki KLX300, there was still a balance of $10,000 left for some reason. The bike is worth $7,000 brand new. I don't know how he did his math or how that $3,000 didn't change a thing about the price, but he didn't explain it very well at all. He was just frustrated he was going home at 5:15pm instead of 5pm. Maybe it was my mistake for signing, and maybe I should have brought someone to help with the fine print, but I feel like I got scammed, big time. Both with the price of the motorcycle itself and the terms of the loan they stuck me with. DO NOT BUY FROM HERE. Go to Powersports of Greenville or just buy private.

Purchased a used slingshot from them last year was told at that time tires would be replaced they…read moreweren't. I had to drop it off last year in Aug for I thought was an easy fix but they keep it over a month, tires still not replaced. The security issue still was not fixed I was told it was a software issue and was waiting on an update, I called last week to see about the update and getting the tires put on and was told they don't make appointments. Last year I was told that they could flash the computer and install the tires while I waited, but know they are saying they can't. This just seems like they are trying to get out of doing something that was promised, not to mention almost 4K on an extended warranty. I live over 1hr away that was the reasoning for waiting on it, not to mention 5th recreationally vehicle purchased from them. So Beware this is how they treat repeat customers.