I had a tire that needed to be replaced and I dropped it off. Unfortunately, they did not have…read morethis specific size, but the owner did go out of his way to try and help me and then phoned me after 2-3 weeks to see if we wanted to pick up our tire or dispose of it. We did pick it up. Due to the good service and friendliness, we went back and decided to purchase a 50 cc moped from Upstate Cycle for our college student son. They are a full service cycle repair shop if you bought your cycle there. We feel that this was a good value and plan to repeat our visit as needed.

awesome dealer, Gerald runs a first class shop several…read moredealers much closer to me, Upstate is worth the drive from atlanta

We do not live in the Greenville area but just purchased our bikes last month from Harley and our…read moresalesman was James, he is really a professional and really all around great human. We have been coming to this Harley every time we find ourselves in Greenville and have been dealing with James all this time. He has never pushed us and always answered all our questions and inquiries without ever making us feel any pressure. All the staff at this location are very friendly and a real pleasure to deal with. If your in the market reach out to James you wont regret it. I will add foto soon.

I can't say enough great things about my experience at Harley-Davidson of Greenville especially…read moreworking with Hope! She sold me a beautiful 2018 Street Glide, and from the moment I walked through the doors, she made everything feel smooth, exciting, and personal. Her knowledge, patience, and passion for what she does really stood out. The entire team at the dealership was absolutely wonderful to be around--friendly, welcoming, and just genuinely great people. You can feel the energy and love for bikes as soon as you step in. They all made me feel like part of the family, not just a customer. Without a doubt, this was the best experience I've ever had buying anything. If you're in the market for a bike, do yourself a favor and go see Hope at Harley-Davidson of Greenville. You won't regret it.

Shootout to Matt and the crew at Ol' Reds. Just purchased my first bike. They made it real…read morecomfortable and lead me in the right direction. Matt's energy and explained the brotherhood I would be joining really appreciated it.

One word: Outstanding. And the nicest people you can meet. I…read morecame in looking for the HD Pan America. I told them upfront I would like to ride it because I have no idea if I even would like it- Where every other business would had just left me standing there or would had told me- no test drives before purchase- they handed me the key, told me a good route to go and even said- ride it as much as you like. Who does that nowadays? I really liked it but I still was uncertain, as yeah- it's a lot of money to waste if buyer's remorse sets in- so I told them I'd like to sleep over it and see, if that's really what I want. No problem- they where not mad, even happy that I didn't make the decision lightly. The next morning I called them and told them that I take it. I came right after lunch- the bike was serviced and ready to roll. The whole process lasted maybe an hour, where everyone else would waste your whole day. I received a very detailed explanation of the price, the cost and also offered a great coverage warranty- which I also purchased. I went home to get the truck and picked it up the same day. Awesome. The best buying experience I ever had in my life, where they really want you to be happy genuinely and not just because they want your money. Also the bike is awesome and reasonably priced in the market. Thank you so much and Ol' Red's has a new customer for a long time.

Went to go buy a bike on sale for $3,999 I told him I would pay for cash and asked for the OTD…read moreprice he said "OTD would be $6,887. Basically full price and then when I tried to get a used bike for $4,500 they told me it would be $6,400 OTD and thats because they add an "anti theft systems" to all their used bikes to basically bump the price up dramatically. Then they never wanted to send me an Estimate it took me 5 different times asking for one but when I said im not interested anymore then they sent it over. Wouldn't recommend for anyone there a bunch of scammers taking advantage of people.

This was without doubt the worst service department experience of my life and I have dealt with a…read morelot of them both professionally and personally. I delivered my 1997 FourTrax 300 to them on 11/02/2024. After 13 phone conversations and 3 face-to-face visits, I picked up my ATV on 04/10/2025 after five months of little or no activity or diagnosis. It is the first time I have received a piece of equipment back from a service department in worse condition than I delivered it. I took it to them with relatively new ignition components and a new Keihin (OEM) carburetor on it. The carb was flooding, but I had tested it for ignition and observed that the plug was firing. I asked them to rebuild the carburetor or adjust it as they deemed necessary. On 11/22, I called them for a status. I was informed they would get to it in the next 2 weeks. On 12/03, another call resulted in the same estimate. The next Saturday, I went to the service department and talked with Ben. He stated the plug was not firing. I related that it had been firing before I brought it in. After several minutes of conversation, I agreed to let them order another CDI box and install it to see if that resolved the problem. On 12/13, status called to find out it would be two more weeks before the part would be in. On 02/21, I called for a status and was asked by Ben if I wanted the brakes fixed. "Why?" I asked. Ben stated they were locked up. I pushed back that I had rolled the ATV off my trailer and up to their back gate and the brakes were not locked. Any problem with the brakes was due them letting my ATV sit out in the weather for 3 months. I called the store and asked for the manager to see what could be done to motivate the service department. Edwin called me back. This was the only time they called me during the entire 5-month experience. He asked me what I wanted them to do. I should have picked my ATV up that day, but I told him I would like to have my ATV running. I never argued price or complained about potential costs. He said okay. The next status call was on 03/21. Ben put me on hold and returned shortly to tell me his technician was out to lunch and he would call me back in about 15 minutes. He never called back. The finally status call occurred on 04/09. Ben left me on hold for 44 minutes out of a 45-minute call. When he did speak with me, he fumbled through 45 seconds of nonsense that translated to they would know more about the problem in about a week or 10 days. I rode by their place after work and observed my ATV parked right where it had been since my visit in December. The next day, 04/10, I went to the service department to take my ATV back home. When I walked by it, the key was in the ignition which was on. The battery was dead. Someone else's parts were on the utility box. I took the keys. Ben presented me with a bill for "diagnostic" parts. The apparently final received the CDI box and installed it. I asked if that had resolved the problem with the carburetor issue. He did not seem to know but admitted that the ATV was still not running. However, they were sure I owed them $400 for a part that did not help and I had told them would not. I asked to speak with Edwin. I am not sure why. He started our conversation by stating he was confused. I showed him the invoice and asked why I should pay for a diagnostic charge that after 5 months had rendered no diagnosis. He then stated that he was still confused and that no parts had been installed. I countered that I should not be charged for any then. Ben stepped back in the room and stated that the CDI box had been installed. I finally agreed that the part was cheaper than an attorney was. Finally, I asked Edwin if he had any thoughts on why they had taken so long to do nothing or why they could not return phone calls. He never even tried to address that. For the part I could have ordered for $125 and install myself in 30 minutes, went outside and pushed my ATV (the one with the locked brakes) to the back of my trailer and winched it on board. They never offered to help me rid themselves of my nuisance ATV. As I was finishing the task, a polite older gentleman driving a forklift in and out of their warehouse, offered to stop what he was doing and help me. By then, I was finished, but thanked him for the offer. There is apparently one worthy employee at Power Sports of Greenville. He should be running the place.

It says they close at 6 on Saturday but we went inside nobody is on the floor my bf said find…read moresomeone to help us n couple mins later a girl says their closed, the doors were unlocked, if yall closed then lock the doors n fix ur hrs so people know

I read the iffy reviews but needed tires installed on my scoot. Cycle Gear's machine was down and…read morethey recommended the Suzuki shop so I gave them a try. Customer service wad top notch so I scheduled the install. I noted the $100/hr. labor rate clearly posted and figured the total (including my supplied oil for a change) would be around $150. It was $222.94 including the $5 OEM oil filter. However, the rates aren't my issue. I don't mind paying a fair price for great service. Although I did look the bike over before heading home, I totally missed the finger-tight axle nut. I did note the belt seemed much tighter and noisier. The belt was too tight to begin with and was on my fix list. But the axle nut...especially with no pin...was a dangerous and potentially fatal oversight. After tightening it, I brought it back and they corrected it no issue and apologized. I'll continue to use them as I ride a Suzuki but a loose axle nut is totally and completely unacceptable.

These fellas are top notch. I recommend them over anywhere or anyone else. Their knowledge of…read moreantique & vintage Harley Davidson motorcycles is second to none. I can't say enough nice things about them. They genuinely care about their customers, plain & simple. Thank You

Got a tire changed there recently. Much better price than competitors. Did a great job as well…read more Will continue to do business with them.

The computer tune that I just got along with the recommended air filter, fuel grade, and clutch…read moreupgrade has completely changed my bike. It runs better than brand new. I will recommend ivan to everyone that I know that rides.

By far the best tech available to improve your motorcycle's performance at top levels in all the…read moreways that matter. Highly recommended.

Rode to Greer from Beech Mountain, NC to look at a trike. Long ride through beautiful mountains…read more Arrived and met with Danny, the owner, who let me test ride 2 different trikes. Explained the differences between the 2 bikes, gave reasons why some riders went with one or the other, and since I hadn't ridden a trike before went over some of the major differences between 2 up and trikes. Danny worked hard to give me the best trade on my bike and really made the experience very easy. Only the 2nd dealership I have ever visited, whether it was for bike or auto, that really went the extra mile. Bought the bike, rode it back to Beech Mountain, then rode it to Raleigh, NC, where I live. Noticed that during the rides the rear brakes weren't acting right so had my bike mechanic take a look at it. Turns out the rotor for the rear brakes was cracked in half, hence the reason the brakes wouldn't work properly. Called Danny to talk with him about it, asking that while the bike didn't come with a warranty was there anything he could do. He very quickly told me that he was unaware of the problem when they had the bike or would have made repairs before being sold. He then said that I could either bring to them for repairs or have my guy make the repairs and he would foot the bill. Since they are about 4 hours away I opted to have my guy make the repairs. This type of customer service is what people used to receive in days gone past but seems to have fallen by the wayside. Very refreshing to know that there are still people like Danny and his crew at Cherokee Cycles that still care about their customers to this extent. At my age this is probably the last bike I will buy, but if not I will definitely check with Danny to see what he has available and be more than willing to make the ride to deal with him again. If you are in the market for a new ride do yourself a favor and go see him. Thanks Danny.

We dropped off our bike in May, explained that the display was blinking and drawing from the…read morebattery. We had already replaced the battery and told the service tech that the battery was new. A week later they called and said they replaced the battery and that wasn't the problem. We had told them the battery was new and wasnt the problem. They then said it was the radio and they would have to send it out to be rebuilt. We asked if they had done a diagnostic on all other areas and they said yes. The rebuilt radio came back and they said the display was blinking more often than before. We asked if they checked if it was the display and if so could they replace it. They asked if we wanted to fix the bike ourselves. Are you kidding me. You've had my bike for three months and just admitted you didn't check the most obvious thing first. My husband was upset, asking them what they were going to do and for more frequent updates and by no means was he yelling, and service tech said come get your bike and hung up on us. He hung up on us. Unbelievable . We called to speak to the shop or service manager and we are waiting for their call back.