Quality and service are outstanding! Owner didn't hold my car, instead called me when all parts…read morewere in and ready to go. The service was exceptional. The quality was top notch, even for my picky husband. AND they washed and vacuumed my car prior to pick up.

Nobody likes having to get their car repaired. It can be a hassle. There can be frustration and…read moretrepidation in putting in the work to get an estimate, not knowing who to trust. As a person who has had more than my share of car damage, I have dealt with plenty of body shops. It is no understatement that the treatment I received by Jeff at Fender Mender was absolutely extraordinary in the best possible way. From the time that I was greeted, Jeff took time with me to make sure I felt welcome and at home. He explained the options for my car repair extremely thoroughly. He even provided me with questions and considerations should I go somewhere else. He graciously offered to speak to the folks who were responsible for the damage to explain the costs and the "why" behind what he was doing. He understands that the investment that we made in our vehicle was a sacrifice and one that we did not want a bad patch/paint job to mar our enjoyment and daily reminder of the accident. Every step of the way he was communicative and clear...from proactively calling me first thing Monday morning to let me know that our overnight drop off went well...all the way to delivering the car two days earlier than what was expected. I would have no reservations on sending my wife/children here to get service. Regardless of your comfort with auto-body repairs, Jeff takes the time to make you feel welcome and explains his process excellently. I am grateful for the recommendations I received to go to Fender Mender and I hope to never need auto body work again.... but in the likely chance I do, Jeff will be my first call. Jeff is in the *service* business, and you can tell. Before/after photos posted-metallic pearl white paint. As if it never happened!

I will never recommend Fairway Auto Body to anyone. To summarize my experience, it took them two…read moremonths to order and install a new side view mirror and fix the dents from the hurricane back in October. I paid for the mirror, but they initially ordered the wrong part. In December, I received a call saying they still had the incorrect part. They ended up installing a used mirror, which I was okay with, expecting a refund for the new mirror that I had paid for. However, I never received anything. When I finally got my car back after two months, they forgot to install the trim above my driver's side door. They took the car back to fix that, but in the process, they put a huge gash on the roof, which showed metal. They took my car again and this time offered a rental to compensate for the inconvenience. When my car was finally returned to me at work, I noticed scratches on both the driver's and passenger's sides, along with two dents on the roof. The manager offered to buff out the scratches, but at that point, I had had enough. He also suggested refunding me a small portion of what I had paid, but no check was in the mail. Overall, the quality of service was poor and careless. Additionally, I found that my windshield washer fluid pump had not been reconnected after they reinstalled my windshield. I highly recommend going somewhere else. The customer service and quality in my experience receive an F grade. .

Our car was dropped off for repairs from a rear ending. They assessed the damage and told me they…read morehave all the parts they need except the lift gate is on back order from the manufacturer. A month goes by without them contacting me once, I had to reach out every week and hold their hand to get an update. Often times they would go a full day without answering my calls. After a month, I call again and they said they have the lift gate but now they found a sensor that also needs replacement and now that part is on back order and they won't do anything until it comes in because this sensor is installed first. If this was truly needed first in line of operations, then any competent mechanic would've seen the sensor was trashed and needed to be replaced as soon as they removed the old liftgate during inspection. They didn't have the guts or good will to update me about their mistakes either. Terrible business practices overall, will not be going back here ever. 0/5 stars.

Poorly run and scammy business. They will accept cars to be towed here over the weekend but claim…read moreto "not be open" to get more money for holding your car here. Over the phone customer service was inadequate and unhelpful. By the way they run this facet of their business I would never EVER take my car here to be repaired. If they can't be trusted to handle towing ethically, clearly they cut corners elsewhere as well.

I've had several repairs performed here. I would say pre 2012 when State Farm had this location as…read morea repair location the quality of repair was good. State Farm dropped this location shortly after that repair. I went back twice since then and both were in adequate. One was for a collision that the other party (Geico) paid for. Jackie Mauldin was not a certified location but I decided to go since my previous experience was good. This was not great but not bad. They took two weeks to repair when they estimated one week. Their quality control was a failure seeing how I got in the car and the locks didn't work. They fixed it, but I had to take the rest of the day off due to it. 2 years later the fender came loose and complete shredded. I was quoted one price to repair it and ended up having to pay more. They charged me for the parts due to the engine shroud being cracked. "When you hit something you knocked the fender well out of place" causing the issue. Totally different parts of the car, but once again I don't repair cars so who knows. I had the top of my Honda Civic repainted due to paint fade. This was pre Honda recall. I asked them to repaint whatever is faded on the top. They quoted me, I dropped off the car. Another 1 week repair that took 2 weeks. I go to pick it up and they sure did paint the top. Literally the top, not the beams that go along the sides which at the top were faded. I asked them and they provided me a quote that was equal to the first quote due to having to blend the top with the top of the beams. I own a Honda, what makes you think I can afford more out of pocket. If they had quited me properly the first time I would have said no and clear coated it to prevent rust. Honda later that year had a recall and they properly repainted 75% of the car. When I filed my re-imbursement paper work at Breakaway they were shocked how much I was charged for a half ass repair. The other repair I had done was my rear bumper. It had been scuff by some random car in the parking lot. Since the car already had a rough scratch when I bought it, I asked them to replace the bumper if needed and repaint. They repainted, but they must have broken more of the tabs that hold the bumper in place because to this day it still isn't locked in properly. It is held by a screw that was drilled in the fender well. I asked if they could just replace the bumped and they provided me with a full quote for the repair stating I should have told them to replace the bumper. There was no call to notify there was a complication. They just did what they wanted. To sum it up. Jack Mauldin will take short cuts. 90% of the staff has rotated out. There are no status updates. In fact you car can be sitting there for days waiting to be picked up. You have to call them cause they will not call you. You write your phone number #s on the form they give you and you get a "We tried, but couldn't reach you" Apparently they don't know of voicemail. Add the fact that they don't really care about honoring warranties or quality inspecting their work. There is a reason why top name insurance companies don't list this as a certified repair center. Since my last repair there has been easily a dozen collision repair shops opened and I will use them. I warned my mom and she decided to use Jackie Mauldin since she too had a good experience back in 2012. She now regrets it since paid for workmanship that looks like it was applied by a monkey with 100 grit sandpaper and a couple rattle cans. She took it back and they said they would repaint it. Picked it up today and they literally painted over the dirt. Didn't clean it, didn't sand it. Just straight up painted over dirt. You wipe it with you hand and guess what... Flat black just like in the tool box... We're done. I'm sorry to anyone I recommended to go to Jackie Mauldin.

My husband and I have had work done here several times over the years, large and small, and the…read morework is always perfect. He will never charge a penny more than necessary, he is efficient and finishes when he says he will. He's also just the nicest guy. I would never consider going anywhere else.

Excellent communication on the process and procedure with the insurance company. Timely repair time…read moreand high quality final product.

These guys did a fantastic job on my bumper after it was hit in a parking lot in TX. While they…read morewere at it, they fixed a scratch in a door handle for free. Today, they buffed out a bunch of scratches in my husband's SUV (tree limb damage) for nothing! They are the only shop in Simpsonville that was recommended by State Farm...for which I am thankful!!

From the owner: At Carolina Paint & Body Shop, our auto body shop specializes in auto collision repair after an…read moreauto accident. We accept almost any insurance. We use state-of-the art computer equipment to provide you with a detailed written estimate of repair costs. And of course, all of our work is guaranteed. We are an auto body repair shop which stands behind its work. Our automobile painting, auto body work, and auto glass replacement are of the absolute highest quality. Our customers love us so much that we've had former local customers who have moved away have their cars towed to us from Georgia and North Carolina to have their auto body repairs done here. If you need your vehicle fixed after an accident then you've come to the right place. Carolina Paint & Body Shop will treat you right. Please call us at (864) 963-3072 today! Submitted by: LocalInternetAds.com

Called company within 1 hour they came out to my house and fixed 3 dents in my car. 1 dent I never…read morerealized was there. Very honest reliable and great prices. Trust me you be very pleased

From the owner: Dent 2 Mint specializes in Paintless Dent Repair in and around the Greenville, SC area.read more

I used Henderson's for a small part that was coming off the top of my driver side door and the…read morerubber piece around my wheel well. Kaylee got right on the computer and ordered the part when I went in and it came in in a few days . When I went to get it put on it was done in a matter of minutes . They went above and beyond when I was there . I have already recommended them to a few people and I will continue to recommend them.

My 2013 Chevy Malibu roof was pealing paint and rusting along the edge on passenger side. I took it…read moreto a Chevy dealer and the price was ridiculously high. I asked friends for a referral and was told to come to Henderson's Body Shop. I brought the car to them to repair and my car looks like it just rolled off the showroom floor! They treated my car like it was their own. I am now working with them to paint/repair my Nephew's truck bed. These folks are Professionals and Very easy to work with as well as kind and considerate. THANKS again to Henderson's Body Shop!