Expert virus removal and computer tuneup at a much cheaper rate than best buy or ribbitread more

Matt was incredibly professional with me and was fully honest and transparent about what his…read moreprocess was and what his timeline to finish with his diagnostics and repair of my Dell laptop. It was a pleasure working with him and it's great to have a guy like him to do such great work.

Whenever I have a computer networking problem, I give Proper Technology Solutions a call. These…read moreguys are the IT support company for Wichita, KS hands down! I will not call any of those "other guys" again!

From the owner: Professional, Personal IT Service and Support Your business…read moreruns on information. Let Proper Technology Solutions help you ensure that access to your information is always available, efficient, and cost-effective. Our professional, Wichita-based certified computer repair consultants can resolve your issues from basic virus removal to full service IT service, support, networking and wireless. We have experience dealing with computer networks of all shapes and sizes from small businesses to multi-location VPN solutions and can help users of all skill levels with their computer support and service needs in Wichita and surrounding areas. We are a Microsoft Certified Small Business Specialist and can help take your network to the next level with integrated Microsoft Cloud Services. Contact us for a free network support evaluation. We can come to your site and make recommendations to make your IT work for you, efficiently, and affordably.

update and credit where credit's due: thought I'd give them another chance after I got the…read morenecessary parts. Got concerned when the tech starting arguing with me whether or not my computer NEEDED a better heat sink/fan and power supply...AFTER she had previously recommended those upgrades a month ago. 24 hours later, after successful installation of the provided parts, I took the computer home, booted it up, and it seems to be running smoother and cooler. The crashes seem to be limited to a couple software programs, so maybe a re-install might be in order. Repairs and service are very affordable, and she seemed like she really wanted to put the computer at its optimal health and speed.

will pick up computer from your home and deliver it when done at no additional cost. Hardware or…read moresoftware problems, they can fix it :)

I went to WTI and know more about computers then they do. Especially the little guy in glasses…read more I used to rely on them a lot...pricy but got the job done. I am not going back after my last 2 experiences this month.

Fast and did a good job. Was a little off with some questions about a phone I wanted repaired. Said…read morethey could probably do it, but didn't have a charger for it. So, a little disappointed, but they did a good job with the computer

uBreakiFix really blew me away with their integrity and commitment to customer satisfaction!…read more The story takes some telling to get there, though. I originally had a mixed-to-negative experience with a worker at uBreakiFix that involved my MacBook Pro and two inadequate keyboard and battery replacements. A third replacement keyboard was never ordered despite multiple statements to the contrary, and then I was ghosted, apparently intentionally. It left my laptop functional but with an odd keyboard, a knocking rattle when jostled, and a slightly misaligned touchpad that clicked strangely in one place (all new issues). It was already an older laptop and I didn't want to make a mountain out of a molehill, so I was fully prepared to live with the keyboard and the other minor issues. I was pretty disappointed, though. Then my laptop started having (unrelated) display problems a couple months later, and I thought long and hard about going back. In the end I decided to give them another chance, so long as I was dealing with a new technician. I'm glad I did! Apparently the previous employee had been let go due to a pattern of behavior (my impression), and the other staff were unaware that my issue had never been completely fixed to my satisfaction. I have to give credit to the manager and the lead tech. They wanted to make it right, so they not only replaced the keyboard again, but they also replaced the display (twice; the first replacement had an issue) and overnighted all the parts--at no charge to me. They were also really good about communicating the ongoing status of the repair. Now my laptop feels brand new. They may have lost money on this repair, but I'll be recommending them to anyone who could use their services from now on. It's rare to see this kind of focus on customer satisfaction these days.

They were great! Good prices and very accommodating for my crazy schedule. They have wonderful,…read morecompetent, friendly staff! Thanks for replacing my phone battery so quickly!