I called McAlister Mechanical 3 days into a heat wave. As long time Center Point Energy customers,…read moreI was shocked when our air conditioner broke down and they told me they could not come to our home to look at it for 8 days. Since we already pay for their home service plus plan, I tried to wait it out in the sweltering heat with my two young boys and husband whose job requires him to sleep during the day. I finally gave up on Center Point and called McAlister after a great recommendation from a friend. McAlister's service technician showed up by lunch time the SAME DAY, and not only did he repair our air conditioner on the spot, but he diagnosed a problem with the unit that Center Point had specifically told us was not an issue. We slept comfortably in a cool house that evening, and were very pleased with the quality of service as well as the reasonable pricing. I'm going to cancel our home service plus and use McAlister from now on.

This company is a huge ripoff machine. They were one of 3 bids for a complete furnace and ducting…read moreinstallation. Although their bid was $2500 higher than the other 2 I chose it because Ryan McAlister, the owner, told me he would use low profile technology (we have a low ceiling in the basement) and run supplies and returns to every room. Imagine my surprise when I come home to find a huge 20" x 14" hole in my living room floor! He had changed the scope of work from individual returns to a central return without my permission. In the basement was another surprise. He had used these huge ducts that most people have to duck under when going through my finished basement. In addition they were horrible about returning calls and showing up when they said they would. They also screwed up in the kitchen costing me another $100. But of course they wouldn't even discuss a refund. These people were a nightmare. Avoid them like the plague!

Incredible service. Our AC fan was cutting out. The person on the phone was very helpful and…read morescheduled an appointment a couple days away. Someone was available to come sooner. It was all done quicker and cheaper than expected.

Outstanding service and fair prices. Was without heat for some of the coldest days of the year…read more They came out the same day I called and checked the furnace and gave a thorough explanation of our options. Decided on a new furnace and their techs Chase and Cody installed it the next morning. Great job. This is the second time that I have used this company and remain totally satisfied.

10 stars! Central air stopped working during the heat wave and Mike came out and got it running…read morein again in no time. Didn't charge an arm and a leg or try to upsell on anything. Very honest and friendly. Went over and above with service and I highly recommend G&H!

I had an Excellent experience with this company. My heat…read morestopped this morning. It's was 10°. S I called G & H and the woman on the phone was very helpful and arranged an appointment for a couple hours later. They showed up on time and were very friendly and professional. He actually had the parts I needed, in his truck!! He explained everything that he was doing and showed me the damaged parts that needed replacing. The cost was very fair. I highly recommend G&H Heating and Air Conditioning.

5* for installation of ductless system. It really improved the area where used…read more 4* for equipment, quirky and an awful phone app. 1* for seasonal A/C service. They didn't show for the appointment and haven't replied to texts or website contacts. They sent me reminders and confirmation of the date and time, they just didn't show and have ghosted me.

Dan installed the furnace, AC and hot water heater but was not able to do the rebate for the…read morefurnace, he basically gave up.

This company turned out to be great! They were the only company that could come out the next day…read more They were kind, patient, helpful, and completely professional! The invoice was clear and reasonable. When the first try at getting things working didn't succeed, they were back ASAP and a "Let's get this figured out," attitude and we took the next steps. I don't think you could go wrong with calling Royalton.

My A/C unit went out and after trouble shooting and replacing a capacitor myself with no luck I…read moregave Royalton a call. I assumed it would need possibly a new contactor, fan motor, or they may even suggest it be replaced all together. They came the next day, found the problem and had it fixed within an hour. There was a second bad capacitor I had overlooked. They said everything else was fine and never tried to upsell me or get me to buy a new system (this one is 26 years old). $150 total bill. Subtracted one star since they were not able to provide same day service.

Above and beyond! He came out on a Saturday over a long holiday weekend but didn't have the part he…read morethought he needed. He called back on Sunday and came out again because he had been doing research. He had to refer us to an electrician due to a wiring issue. Honest and fair.

Furnace issues. Not working at all on a Friday morning one week before Christmas. Called around to…read moreHVAC businesses and all busy. Found Lakeville Heating and Air and they responded as requested. Don sent out a great man named Pat. Pat did his diagnostic test quickly and efficiently. Found the problem. Circuit board needed to be replaced. Pat found a local supplier and returned in 3 hours to repair my furnace. All set for Christmas. Highly recommended Lakeville Heating and Air. Pete

After being gone for two days, I came home and it was 89° in my condo. My AC was obviously not…read moreworking. I put a note on the Nextdoor app and asked for help. Matt from next-door remodeling reached out right away. He said he could help in within an hour. He was here 10 o'clock on a Saturday night!!!. We got my AC running again in no time. Thank you, Matt!!!!

I wouldn't touch this company with a ten foot pole! General heating and AC did an improper install…read moreon our high velocity AC unit in the attic causing us water damage resulting in 20k of damage. Not to mention the job was not completed and no other company wanted to touch their giant mistake. The real kicker is when we called them about our soggy ceiling sink the disaster pan was overfilling they denied any water damage( I have this phone call recorded) it took three years of fighting with the home reality company CINCH (also goes by sears home warranty) who assigned us to General Heating and AC. Cinch is another huge problem assigning work to companies that are not competent at the job, after fighting with them for many summers they only agreed to pay for half of the very costly reinstall of the unit! Our home owners insurance went up due to this, we had no AC for three summers. General heatings team of Cheryl and Zac are extremely unprofessional. Zac admitted this was only the second high velocity unit he had installed which showed some there was a plethora of things done wrong. This company has caused me endless headaches, hours on the phone, and thousands of dollars down the hole, if you are assigned to them from a home warranty company for the love of God request to be placed with a different company! Finally getting this review out since we can finally say we have working AC due to the wonderful company Binder Heating and AC. I don't know how to stress this enough especially if you have a high velocity unit so not book this company!

Excellent service! They came out the same day we called about our AC and this was when the…read moretemperature was at 90 degrees. Rich was very helpful and covered all our options with upfront pricing. They had to come back the next day to put in a new part and they are were constant communication with us about what time they would arrive. All and all I highly recommend them.