This business claims to specialize in "waterproofing," so I hired them to "waterproof" my garage...which still leaks like a sieve. The contractor, Will, in my opinion, appeared to have too many other things going on to keep an eye on his workers. Work took forever. Lousy quality workmanship. Workers stayed late several nights to smoke weed on my back patio (neighbors complained). Ever hear of the Big Dig in Boston? This project was like that. The crew removed a pure copper cap from my perapet wall and never returned it or replaced it. The tile guy worked at night by the light of his smartphone for God knows what reason. It appears that Will never measured the necessary space to park my car in its space of 20 years. My car now no longer fits in its space in my garage! Despite the house having been refitted a few years ago with all-copper pipe, Will's crew changed some bathroom piping with PVC plastic pipe without my prior knowledge or consent and later, when I pointed this out, Will responded that it was too late to fix it because the drywall and the tile would have to be removed. CXC also changed out some bathroom fixtures for ultra modern fixtures that we did not choose or approve for this century-old lovingly-curated home. Will even employed his own wife instead of a quality painting professional to finish interior painting on my classic 100-year-old Hollywood Hills home There were so many problems with this job, I'm too annoyed to type them all. Will loves to brag about what he claims are "great reviews" here and on other social media. Count me as feeling ripped off. My advice is: stay away from CXC at all costs! $250K and my garage still leaks. Is that what you want? Prove me wrong. read more

Will seemed more interested in doing the right thing that in just making money. Rather than taking advantage of a situation involving doors becoming increasingly misaligned potentially due to foundation movement, he suggested I start with a plumber and consider whether simply keeping water away from the foundation might avoid an expensive repair. It seems to have worked, potentially saving me thousands of dollars. read more

Wasted my time - came for appointment, never sent an estimate and stopped responding to my texts, even though I know they were read. Waste of time. read more

I needed to resolve some drainage issues around my house and obtained a handful of quotes. Given drainage is a finicky problem to solve, I communicated that I wanted to take an 8020 approach (i.e., 80% of the results coming from 20% effort/cost). If I needed to add more to it later, then I was fine with that but wanted to see if more affordable solutions could do the job. Despite communicating my approach, a fair amount of quotes came back that felt more like 100% of the results for 100% effort/cost. Fortunately, Will @ CXC fit the bill with a solution that aligned with my stated approach. What I found reassuring was that Will could have upsold the same solution/cost that other people were suggesting, but instead he analyzed my situation and offered up a much cheaper solution that would likely resolve my issues. Hurricane Hillary gave me a good chance to test the system and it worked well minus one caveat. My house is surrounded by a ton of trees (e.g., giant oak tree) and that means lots of little seeds/debris. The system ended up clogging up during the storm, but I think something like that is very hard to predict. I wasn't even aware about the amount of seeds/debris in the yard until after the storm. With that said, Will was very responsive and switched out the catch basin grates for something that is less prone to clogs. I appreciated Will's willingness to help troubleshoot and offer solutions as it means he stands by his work. Aside from all of that, the crew was very nice, tidied up the property once work finished and they were pretty efficient. Thus, I was very pleased with CXC and will continue to use them for any other sort of drainage/foundation issues. Note: Time will tell whether the new catch basin grates will suffice, but I will update this review with the outcome! read more

I want to express my satisfaction with the installation of helical piers completed 4 years ago. My foundation was intact but my hillside home was sustaining excessive interior and exterior cracks. There have been only 2 small, superficial cracks, which is great for a hillside home, since 2019. I am also encouraged by information on the Internet that homes with helical piers in both New Zealand and Alaska sustained far less damage than homes with traditional foundations during strong earthquakes. I am not only happy to recommend Will and his very competent crew, but also express my satisfaction with the remedy using helical piers. read more

Will and his team at CXC did a great job replacing a failing stem wall perimeter foundation on my 1920s mid-city home. I bid the project out to six different contractors. His bid came in close to most and it became quickly apparent that his crew would delivery the highest quality and integrity to the job. His ability to accommodate my scheduling needs, the crew's many years of experience and overall professionalism, and the quick communication from the office administration all resulted in a great experience. A big shout out to WILL (Owner), CELSO (Foreman), and ROSANNA (Administration). Word of advice, get multiple bids and always verify general commercial liability insurance and that it covers the type of work that is going to be done. CXC's was easily verified...others were not and in some instance foundation repair was not even underwritten into their policies. CXC is BBB accredited, many others are not. I would not hesitate to work with Will and CXC again on my future projects. read more

Had them inspect an issue and they were awesome. Showed me why it's nothing to worry about and gave me tips on how to keeps things going well. I will definitely use them when I need to have work done, as I felt they do things in a very honest manner. read more

We had a wild problem in a crawl space or really a "cave" that was causing bad leakage into our house during the 2022-23 winter rains. We weren't even sure what needed to be done, we had many different people come in and give us recommendations of what to do. We chose CXC because we felt their solution was the best option given the situation, and best piece of mind. We had great communication with Will, he made us feel like he understood our dilemma and was genuinely interested in helping, we weren't just a "customer". Even in the middle of one of the craziest rainy seasons in LA history, he and his team made time for us, they even came after hours to help do a temporary install of the professional grade sump pump so that we could sleep through the night without worrying that our first floor would flood. When they came back they had to use a jackhammer to open up the trench to be able to install a french drainage system and a sump pump. The job was dirty, the space was tight, but when they came in they did the work, apologized for the mess, helped clean up the best they could, and finished it pretty quickly. It was amazing! Will's guys were cordial and easy to work with. I know this all happened a year ago, but with the current rains we find ourselves now so very grateful for the work CXC did to help keep our house dry today! read more

Will Crawford was a pleasure to work with. I had full confidence in his being honorable and knowledgeable. I had a number of helical piers installed in 2019 and they seem to have solved our concerns. His workmen were efficient and left the work areas clean. i would highly recommend CXC. Ruth S. read more

Company is unreliable. I was going into escrow and meeting them at the site. Someone from the company called last min and cancelled. Had to delay the inspection for another company to come and check. Waste of my time waste of everyones time. They need to have reliability and integrity in this business. read more

We had our kitchen remodeled a few years back, at the time the contractor told me they needed to float the floor to level it for the new tile. I was surprised when it ended up with a 2" rise from the dining area you'd think they would have checked under the house at the time. I finally get around to checking myself only to find one of the supports is slipping which caused the dip. I contacted CXC and Will was super responsive came out the next day to check it out. His recommendations were spot on based on my research. To be 100% sure I had 1 more company come out to verify. The second was overkill with recommendations and no responsive after they came out. (Took them almost 2 weeks to reply) I texted Will while I was out of town, he scheduled a time as soon as I returned, they had a hiccup on another job which delayed us a day, (stuff happens) his crew was there next day, knocked out the project in less than a day! The guys were not only fast, they cleaned up as if they were never there. I couldn't be happier after looking underneath, these guys know their stuff! read more

Although I feel bad leaving a review that is not 5 stars, I thought my experience might help someone, because it did not match up with the other great reviews on here. I had CXC Contracting out a little over a month ago to do a free foundation inspection. The representative was very nice and personable and spent plenty of time with me, but I wasn't completely confident in his/their knowledge of the problem. Maybe it was just the inspector who got sent out, but I never got a clear answer what exactly the issue was with my house (they told me one thing, that I had a sinking beam that needed to be replaced, and then another, that I had cracks in my foundation that had to be filled before anything could be done). The part that bothered me the most was that the representative that came out told me that he would email me a detailed proposal the next day, but he never did (nothing in my spam folder either). I guess they must have plenty of business. I ended up signing a $21K contract with another company (who seemed much more knowledgeable) instead. read more

I highly recommend Will and his company CXC Contracting. We had a problem with our foundation shifting to a point that we had trouble opening our front door. Will came out to inspect the problem and recommended that we lift the foundation using helical piers. His crew was at work in two days. They ran into a problem when they could not drive the piers into the rocky ground under my home. Will was called out and he and his crew came up with an alternate plan. Three days later you couldn't tell that they were there (other than a missing bush that had to be removed). And I can now open my front door like the day it was installed. Will is the nicest man you'll every meet. His crew was friendly and hard working. Couldn't ask for a better experience with a contractor. I believe that's the first time in my 74 years that I could say that. read more

Very knowledgeable, quick to respond, and great communication. Will helped us analyze a possible foundation issue on our home and gave us options to fix. He was straight and to the issue and very friendly. Right from the beginning, we knew he was trustworthy. Definitely recommending him for any future work. Thank you will! read more

Absolutely terrific! Contacted Will about a small job that I needed help with and within less than a few hours he came by to check it out. All I needed was a small slab of concrete (old fireplace) removed. He quoted me a fantastic price and got to work the next day! Will was courteous and professional right from the start. His quote was straight forward and honest. During the entire project I was at work and Will kept me updated every step of the way. Will kept with his original quote and was so kind to work on such a small scale project, he really came through for me and my needs. The finished product was above my expectations and I am VERY happy I found CXC Contracting. I have his phone number saved for any and all future projects. read more

I found Will on the internet, and called about water damage to foundation and to a wall, and a sinking problem. He came promptly, diagnosed the problem and made a proposal. His crew came promptly, made a thorough inspection, and started work. Inspection disclosed another problem, no surprise because Will had noted that it might exist. The work was done amazingly fast, within the scheduled time. Debris was removed and the job site cleaned every day. The work was completed on time, and for a very fair price. Will suggested an alternative for one job with a substantial saving. I unreservedly recommend CXC Contracting and Will for clarity, integrity, punctuality, and work of the highest standard of quality. read more

Excellent Project Manager and crew, Very professionl and knowledgeable. They even did a little extra work at no charge that was not part of the contract! You will be making an excellent choice if you hire this contractor for your earthquake foundation repair. read more

CXC did a seismic retrofit of our mid-1960's single-story house. This involved punching through the stucco at intervals around the exterior walls to bolt the frame down onto the foundation. The work is messy by definition, but at the end of each day Will's crew policed up the area and kept their materials collected up in one corner of the yard. The stucco was left in paint-ready condition and the finished job looks great. Will's personal touch is a big plus. He walked the house with me when he came over for an estimate, and answered all of questions. He made sure to give me enough of an education that I understood what was and wasn't necessary to accomplish our goals. He also worked with us on the scheduling, took care of the permit with the City, and was always responsive to questions or concerns. We have more projects planned next year and will definitely be calling Will again. read more

CXC gave us a great, fair, and quick rundown of our foundation problem - including options to make repairs ourselves and avoid big problems in the future. thank you! read more

We just had CXC retrofit the foundation of our 1920 home in Santa Barbara and they did an amazing super job. The house was built on hollow concrete blocks and before they could install the hardware to tie the house to the foundation, they actually filled all the hollow blocks so they would firmly hold the hardware, Very thorough and a solution custom fit to our needs. The guys who did the work were super the owner Will was a dream to work with. Fair, smart and really nice and thoughtful. I would recommend this company most highly. read more

This is our second -- and definitely not last -- time using CXC. Will and his office staff are always easy to talk to; they communicate in a timely manner and do not pressure. The work was completed by a hardworking crew who were also easy to communicate with, answered questions, and did a great job. We felt very comfortable going out of town for a few days while they completed the job. While gone, we were sent pictures of their work and kept abreast of progress. This is a quality company with quality people who we will definitely be working with again in the future. read more

They may be fine concrete people, but they never responded to a quote request. If you intend to ignore these requests, please remove the option from Yelp. read more

I was able to get an earthquake retrofit cost reduction through Calif. Brace & Bolt plan. They had a list of qualified contractors in the area. I talked to a few and went with CXC. Will was very nice and patient in explaining the process. His guys came on time with a minimum of disturbance, so we were greatly pleased. read more

Let me start by saying Will Crawford is one of the nicest people. The work was done on time and actually finished early. Will followed through twice after the work was completed.....What contractor does that! read more

Will is a stellar contractor and would highly recommend him and his company to anyone who is having foundation problems with their property. He was on time, and got me a very detailed report and estimate of what the actual costs were going to be for a huge foundational repair. A true expert, and simply a wonderful professional to work with. read more

Due to the heavy large rains the lower floor of my home had a major leak. Will and his crew came out, brainstormed and took the time to use their expertise to find the best way to fix this leak at the lowest cost. They removed a wall length built in wooden library shelving system, labelling it piece by piece to get to the flooded wall behind it. They fixed the wall, installed a French Drain, and then replaced the library shelves almost like new. Will explained each process in detail. His team is professional, they do quick high quality work and removed all construction leftovers and even swept up before they left. Will even took the time to point out and explain how to properly care for other minor issues at my home. He and his workers are a gem. I would highly recommend them to anyone needing fine quality at reasonable prices work on their home. read more

I recently purchased a home that had a foundation issue in the garage. I called and made an appointment with CXC they were very professional and took care of what needed to be done. I am very satisfied with CXC Contracting, Ed was the project manager he explained how the fix was going to happen, and took care of the problem. I would recommend them to anyone that has a foundation issue. read more

His strength lies in foundation work, not in detail orientated finishing remodeling work.

Called Will on a Saturday to come over and provide an assessment of my sinking garage. Will explained that he was in the middle of moving his office, but would come over *that day* and take a look at the problem (wow). He was there within a half hour, and took the time to explain exactly what we needed to better support 4-5 points under my house where the footings required add'l support. We have a lot of prep work to do prior to calling Will again, but first impressions matter. He was awesome - attentive, well versed in the foundation field, and on time (actually early)! :) read more

Will did an amazing job on a very unique/custom job that required multiple phases. It involved custom framing, concrete/masonry, stucco, and debris removal. The price was unbeatable and came in well under other bids. I look forward to using CXC again for future projects. read more

Will and his company did an outstanding job retrofitting my 6 apartment buildings. I had several other companies bid this project but was won over by his knowledge and honesty. He listened to what i was concerned about, assured me he would he take care of everything and did everything he said he was going to do...and then some. I highly recommend him. read more

We are super pleased with Will and CXC for our master bedroom addition. They did a great job on schedule and were very detail oriented.

CXC just recently did our homes foundation repair that was damaged due to extensive tree root invasion. It was a frustrating situation that Will Crawford, owner of CXC, made less frustrating. Will Crawford goes over and beyond what is expected. He is very knowledgable and professional. Will Crawford should get 10 stars alone for his patience with us and our situation. Will Crawford and his team are excellent. He has the best crew. They worked hard from start to finish and making sure everything was perfect. When dealing with the foundation of a home, I wanted perfection and I believe I received that. read more

I was in transaction of buying a home. I needed proposal invoice fast. Thank god we found this company. Ed is very professional project manager. He sent me really good inspection report on promised time. I look forward to working with them. read more

My husband and I cannot begin to say how pleased we are with the fabulous work the CXC team did in installing the final phase of earthquake reinforcement--the cripple way reinforcement and tee-strap installation. It's always hard to imagine what something might look like when all completed, given the nature of earthquake-proofing one's valuable home, and CXC Contracting far exceeded our expectations. Thank you, Will and the team, for this fantastic work! read more

I want to thank Will and Isaias for assisting me on a special project I needed done at my house. Isaias came early and did exactly what I needed and asked for and for a reasonable price.I can't thank you guys enough. read more

These guys had a small job and they did outstanding. They showed up on time and left our house clean. Another thing is they actually pick up their phone when it rings! I was not present when they did the job so I called them a couple if times to make sure everything was good. I highly recommend these guys! read more

Will is honest and ethical which is a lot more than can be said about a lot of people in his business. All in all, just a pleasure to do business with. read more

Will Crawford was recommended to us by a friend who used his company for HER earthquake retrofitting. We too would highly recommend this company. From start (Will coming here to give estimate) to finish (today when 4 kind, efficient, knowledgeable men came to do the job.....), everything went as described. We asked the men to please let us know if they noticed anything under the house (water, termites, etc.) that might need attention. We were happy to get a good report about that too! read more

Will's crew worked on a Saturday to accommodate our needs. They showed up on time, and only took a quick lunch break. They worker furiously to get the leveling of our floors completed. One could tell they've worked together as it seemed all about team work. Do yourself a favor: don't hire a handyman who swears he has the experience to level you floors. We threw $5,000 down the drain, and the floors remained the same as they were when he started. Hire someone who knows what they're doing! A few more things need completed on this 1923 cottage, and I will not hesitate to call them out! Thank you, Will, for getting this done for us! read more