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    Anchorstrong Construction

    4.8 (343 reviews)
    Closed 7:00 am - 6:00 pm

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    Services - Anchorstrong Construction

    Earthquake retrofitting

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    This review is tied to my wife Bianca's review, and together we feel compelled to share our dreadful experience with AnchorStrong. I don't usually leave negative reviews, but our experience with this company, especially with their contractor Joe, was so abysmal that I feel obligated to warn others. If you're considering hiring them, do yourself a favor and read this review first and the other reviews from 1-4 stars. From my experience and reading other reviews, there seems to be a pattern of substandard work and communication that warrants looking elsewhere for your contracting needs. We hired AnchorStrong for a fairly straightforward renovation project, which included: - Kitchen demo and installation of new cabinets and countertops - Installing new appliances and fixtures - Minor repairs and painting throughout our condo - Various other small tasks, like stabilizing our washer/dryer and installing screen doors The total cost was $35,200, with an estimated timeline of 4-6 weeks. Simple enough, right? Wrong. What was supposed to be a quick job turned into a 10-week nightmare. We paid AnchorStrong and Joe $34,390, but the images included in this review show the state of the work when we exited the contract early--believing Joe couldn't deliver a professional finish. In my opinion, Joe displayed a level of incompetence that made the process unnecessarily difficult. He often blamed external factors--particularly Costco and their delivery service DCC--for issues that were clearly within his control. For example, Joe cut a hole in our cabinets after asking DCC to install the microwave, causing the fan to break due to debris. He also blamed scratches on our flooring on DCC, even though they were likely caused by drywall debris he left behind and the lack of protective material used on our floors. Additionally, he blamed a crack in our new cabinet on DCC, even though it was located far away from the microwave. At the time, we believed Joe and submitted a damage claim with Costco. However, more concerning behavior came to light. Joe attempted to alter how the installer issued the settlement check for the damage claim, requesting it be issued directly to him without our consent. Costco reached out to us because such requests are often not legitimate. This only deepened our concerns about Joe's integrity and trustworthiness. After 10 weeks of delays and subpar work, we returned from our vacation to find our condo still incomplete. Despite Joe's assurances that the project would be finished, little progress had been made. When confronted, Joe offered a long list of excuses, but the condition of the condo looked more like a high school shop class project gone wrong. When we finally brought in other contractors for quotes, Joe's behavior turned bizarre. He showed up unannounced during our meetings with other contractors, barging into rooms uninvited and sloshing paint on our floors. He even told my wife not to speak to the other contractors--truly unprofessional and, in my opinion, downright creepy. Joe and AnchorStrong offered us a "reimbursement for any losses" if we took down our negative reviews, which, in my opinion, only proves they know their reputation is at stake. After nearly 2 weeks of back and forth, nothing has been resolved--they claim to be reaching out to Costco but haven't even asked us for contact information. We requested an itemized breakdown of the contract to compare the contracted work with what was actually delivered, but they haven't acknowledged our request. My advice? Stay far away from these clowns. They don't deserve your time, money, or trust. If you do work with them, show up often, unannounced, and be ready to walk away the moment you see red flags. Life's too short to deal with people like Joe and companies like AnchorStrong.

    Bracing and bolting
    Ryan R.

    Anchorstrong was a great experience for our recent earthquake retrofit. Very clear from the start with what to expect, and very quick and professional with the work once they started. Would definitely recommend them.

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    1 year ago

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    7 months ago

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    7 months ago

    Like very, very much the bracing they performed as part of the California EBB program. Their workers were great.

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    I was very happy with AnchorStrong who did my earthquake retrofit. I got a grant from EBB and they made the whole process go smoothly.

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    Page 1 of 9

    Ask the Community - Anchorstrong Construction

    Review Highlights - Anchorstrong Construction

    Rosie was extremely helpful and responsive in guiding me through the EBB online process.

    Mentioned in 20 reviews

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