I would avoid this pharmacy if possible. The pharmacist Monica Khan has been reported to the state…read moreand Walgreens District office for prescription fraud. She is taking cancelled prescriptions and billing the insurance company. If you are going there I would suggest checking your prescriptions, make sure if you are paying for name brand you are not receiving generics.

This review is for the pharmacy staff. I have many issues which cause severe pain...the pharmacy…read morestaff is very good. they are also very short staffed. The two Toms in particular have been very kind to me. It's become difficult for pharmacies to get enough meds to supply patients, as our government dies not provide pharmacies with the ability to maintain the on volume of pain meds required. This very stressful both for the staff and patients like myself who risk going into withdrawal. This happened years ago and I ended up stuck in the hospital because we could not find a pharmacy with my meds in stock. I'm sharing this information to give a heads up to other patients who suffer severe pain and to compliment the staff for maintaining their professionalism.

they are laughable with their staffing in the pharmacy department. They do not care. Very…read moredisorganized never had a smooth experience once.

The service is always terrible and they are always crowded so I have to stand in line for about 20…read moreminutes. They also don't open until everyone is already at work M-F and are closed on the weekends because nobody wants to work (I was told that by an associate). Don't go here, CVS is a million times better!!!! Take advantage of what free market we have left in this country and tell Walgreens by spending your dollar elsewhere we want/need something different!!!!

Always personable and keep the lines at a minimal. Great staff very helpful! Always willing to go…read morethe extra mile

Old lady at the cashier station gave us trouble as soon as we entered the store. Since I have…read morechoices, I'd rather not shop at a place where I get yelled at from across the store. So we left.

This CVS is their closest location to where I work and it's convenient for a quick stop on the way…read morein or out of Trolley Square. I think their problems really originate from CVS corporate. The last time I went there to pick up something, the cashier couldn't figure out how to add a coupon that was already loaded onto my CVS card. She had to ask someone else from another department and that took nearly 10 minutes. So that's either a training issue or a usability problem. That aside, this CVS store is pretty much identical to other CVS stores in the area in what they stock, i.e. they have a lot of useless homeopathic crap on the shelves but not one single bee sting treatment. But if you're looking for candy, cosmetics and quackery, they've got your back!

There is never a smooth experience here. I often get messages that my Rx is ready, only to get…read morethere and find they're not. I get it: they are BUSY. And everyone that works there are nice. They're just overburdened. They should get rid of the CVS store portion and just make this a mega pharmacy.

Asked for assistance, both one in floor, 3 chatting at register. 1 pointed and mentioned by the…read moreend cap. Not 1 took time to assist a customer. While trying to talk to a manager ( Jessi ), she over talked me & would not stop. I found out that 1 of 3 was on break, shouldvhave been off the floor. JESSI, a attempted manager indicated, one on break was ok to be st register. POOR customer service. I found Jessi Rude, not letting customer talk. Improvements? Educate All staff on customer communications Tion. Jessi needs to go

I truly despise this location.. Numerous problems with the pharmacy department until I just got…read moresick of it and stop going to walgreens.. When in this week because I needed a phone cord that used to be right at the front counter and now is under lock and key.. Of course, there are no employees available to go unlock it so something that used to take 1 or 2 minutes.Now it's a fifteen to twenty minute proposition.. A few months ago I came in looking for a product and to make a long story short the employees were rude and moronic.. I'm astonished that this place is still in business.. If you want to be pissed off when you try to buy a product at a store you should definitely go here..no, dont

This Walgreens is trying. I'm giving it three stars because it's the only drug store in this part…read moreof downtown Wilmington along the busy Market Street corridor. But it's sort of a sad store. I walked by a bunch of times before realizing that it was even open, because the outside looks like it might be abandoned. (There are many closed shops on nearby side streets, so it was a distinct possibility.) You can find all the essentials here, from beauty to bandaids and snack foods. The store is clean and not empty but sort of low on stock. Basically, nothing remarkable. If you are in this part of the city and need something in a pinch, Walgreens might be your only option.

never answers pharmacy calls and even waiting on a prescription for over a month , switch my…read morepharmacy to a diff Walgreens. but switching out of Walgreens as a whole

Walgreens is your average well known drug store chain. They recently took over all of the Happy…read moreHarry's Drugstores in the area. While residents hoped the change would be for the better since Happy Harry's had its problems, positive change has been slow. Not all Walgreens locations are the same and this review only applies to this location, when I write my reviews they are always tailored for each location. I have mixed feelings regarding this location. I find that the front store (non pharmacy) employees are very helpful, making sure they greet their customers and doing their best to ensure a positive customer experience. The pharmacy employees are less friendly, and need some customer service training. The only reason I say this is that I just find their interactions cold, non empathetic, and they usually do not work to resolve customer service issues. This is ok for the pharmacist perhaps but the pharmacy employees that ring up the customers and have more interactions, should have better customer service skills. The POS (point of sale) equipment has several problems. Twice I went and my debit card was "declined", but I was easily able to go to their own ATM for a fee and take out the cash using the same card. I explained this and was told both times it was my bank and I should call them, how this makes sense to them escapes me. My card works their most of the time but 2 times in 3 months this happened and their personnel did not take ownership, and because I needed my medicine I paid the ATM fee both times. Tonight I went in and the same thing happened to my mother who utilizes a completely different bank. She was also told it was her bank. This really isn't acceptable. Beware if this when using a debit card there, if they decline your card don't assume it's your bank or your funds. The stock and quality of their products are good, prices are fairly high for certain items but no higher than other drug stores. The good thing is that if you check their circular in store or online they have some fantastic sales you can take advantage of. All in all I only use this location as a pharmacy because it's very close to me, If I had another option close by, I would take it. If I had to break the review down it would be: Front of store: 4 stars Pharmacy: 1 star Pricing: 3 stars

Extremely slow Waiting over two hours…read more My kid need the medicine. They just told me to wait. Shit pharmacy