This CVS is their closest location to where I work and it's convenient for a quick stop on the way…read morein or out of Trolley Square. I think their problems really originate from CVS corporate. The last time I went there to pick up something, the cashier couldn't figure out how to add a coupon that was already loaded onto my CVS card. She had to ask someone else from another department and that took nearly 10 minutes. So that's either a training issue or a usability problem. That aside, this CVS store is pretty much identical to other CVS stores in the area in what they stock, i.e. they have a lot of useless homeopathic crap on the shelves but not one single bee sting treatment. But if you're looking for candy, cosmetics and quackery, they've got your back!

The pharmacy here is the worst never gotten out in under 45 minutes. There are ten people standing…read morearound completely incompetent I had to enter my information three separate times after given my name three separate times. I've never in my life experienced such horrible incompetence and laziness.

Great customer service. These people speak to you like a human and also do what they can to help…read moreyou find what you need. I felt true compassion when speaking with the pharmacist which truly makes a difference.

This Walgreens is trying. I'm giving it three stars because it's the only drug store in this part…read moreof downtown Wilmington along the busy Market Street corridor. But it's sort of a sad store. I walked by a bunch of times before realizing that it was even open, because the outside looks like it might be abandoned. (There are many closed shops on nearby side streets, so it was a distinct possibility.) You can find all the essentials here, from beauty to bandaids and snack foods. The store is clean and not empty but sort of low on stock. Basically, nothing remarkable. If you are in this part of the city and need something in a pinch, Walgreens might be your only option.

never answers pharmacy calls and even waiting on a prescription for over a month , switch my…read morepharmacy to a diff Walgreens. but switching out of Walgreens as a whole

Lacking stock with no projected dates for receiving stock. I no longer shop here as they never had…read morethe basics that I purchased

The pharmacy staff is exceptional with their work. They have to endure tired cranky people all day…read morewaiting for their orders, and somehow they always smile for me. Everyone works hard there for us to get what we need..and yes they can get cranky too. If we all could look at the people around us and look at their faces and think how they may have a crappy today too. Empathy, if we all can just look into your neighbor's eyes you'll see.. see their pain and struggles. Be kind, give someone passing by a compliment or just smile with your heart.

I was so completely well taken care by everyone, especially Deb in the pharmacy, who went above…read moreand beyond in my frantic and pathetic search for brown waterproof mascara (yup, she works in the pharmacy but got sucked into my plight. On the other hand, why do absolutely no major cosmetic companies make WATERPROOF brown- not black brown- BROWN mascara?)

Did the pharmacy team here recently change? They are HORRIBLE! They have messed the rx from my…read moredoctor up twice. And they just don't seem to care at all. When they finally did get it right, they sent me a message that the rx was ready for pickup then when I got there I had to wait so long that I had to finally leave because I had another appt to get to. It didn't used to be like this.

Managers are really, really, really good…read more Pharmacy is really, really, really horrible. They will give partial prescription fills so they can charge you twice for your copay when the copay would be the same for one partial or the whole prescription. They will not inform you of this and it is only marked on the paper about 10% of the time. This Walgreens will also REGULARLY loose prescriptions that are wired from the doctor's office so you have to return to the office to get them again. I have had them lose the paper prescriptions, but when you complain to a manager, they miraculously find them. They do NOT inform you of insurance issues until you are ready to pick your prescription up (even when you wait 2 hours after telling them you'll wait. You have to go up there to find out what is wrong because they will not inform you there is a problem). Once had my Rewards card transferred to a new number, and found out it was never transferred so the prior owner of the number was getting my points and using them. Also, the Family Dollar down Shopping Center has many of the same OTC medications for a fraction of the cost from the same lots!

I visit the store at least 3 times a week, yes I am very forgetful. The staff are normally…read morefriendly. I go here mainly for the cheap price on milk $3.29 not on sale $2.79 on sale. This is a great deal for me since my children love milk (2 gallons a week).

CVS has overall fallen off as a chain, to be honest. High prices, crowded stores, busy layouts…read more This is a relatively small store that has the core essentials, including a pharmacy with friendly staff. Some things that I like: this CVS shares a parking lot area with Wawa, making it convenient to pickup gas or snacks in a single trip. Also there is a one-hour photo printing service here. The print quality is mediocre--muddy colors and not crisp--but it's great in a pinch. I needed some photos to put on magnets to visit relatives, and this was very clutch to order them from my phone and pickup at CVS within the hour. That is the primary draw to this store for me.

We have been customers of CVS for 30 years. The pharmacy staff at this location are rude and…read morenegligent. We have changed pharmacies due to this and are so very happy with our new pharmacy!

This location has gone downhill since the pandemic. I was a loyal customer for years but staffing…read moreissues and low stock forced me to just go elsewhere. The shelves are always empty and I find the store is never clean: the rugs always need a vacuum and the trash overflows majorly. The staff are just young kids, who would probably prefer to not be there based on the service I receive. If you need anything you'll take a gamble stopping in bc they may not have any. I went here for cat food, luckily it was in stock but sometimes I'll be honest, I don't want to take the chance.

Genuinely one of the worst experiences I have ever had, both from a convenience store and on the…read morecustomer service side. The employees are rude, the store is extremely understaffed, and everything is locked up due to the fact that people shoplift 24/7 and there is no security to stop them.

I recently moved to the area and was trying to transfer my long-standing ADHD prescription to…read moreDelaware. My doctor's office sent the prescription over more than 24 hours ago, so I sent my spouse to pick it up. He was told that I wasn't in the system and that they hadn't received anything. I called my doctor's office, and they confirmed that the prescription had been sent. When I called the pharmacy back, I was then told that they were not accepting new patients for this medication so they just filed it. So how am I not in their system? That was surprising, especially since they filled the exact same medication for my child just last week without any issues. At no point did anyone call to let me know there was a problem. Initially, we were simply told the prescription hadn't been received. There also didn't seem to be any concern that I was now out of a medication I've taken daily for years. I make a point of supporting local businesses whenever I can instead of larger chains, but based on this experience, this won't be the pharmacy our family of five chooses going forward.

Avoid! Owner mistreats employees (always berating them) and has been caught lying about the…read moreavailability of prescriptions (telling me it is not covered by insurance but telling the insurance company a different excuse) to avoid having to place orders. Shady shady business practices. You've been warned and they've been reported!

The absolute best customer service I have ever seen in a Pharmacy. I drive 15 miles away to use…read moreDarley. Extremely clean store with well stocked shelves and Employees eager to help to lend a helping hand or offer a kind word. Salma is a competent, experienced employee with a positive vibe.

Terrible. No excuse for anger and raised voice from tall, dark haired pharmacist. I was the…read moreculprit for this behavior, and I had nothing to do with the actual problem which was that the script had expired. In Delaware a controlled substance script expires in 7 days. I was not aware of this until my arrival there. A customer should not be treated in this manner. Cathy A minus Rating