black lady in the pharmacy gonna mess my name up 5 times with an attitude and then after I spelled…read moreit out for her finally got my name right. She grabs my prescription and then says I need your ID, she did not ask the person infront of me that she just gave them their medicatio. maybe that's protocol but I've never been asked that, then I say I don't have it on me but I have a picture, she says that won't work, I say I have my debit card with my full name on it, she says that won't work you'll have to come back another time. And then she gave the next person their medication without asking for an ID

If you order online or by phone, do not trust the pickup time promised. It. Is. A. Lie. You need to…read morecall and see if it's ready (it will not be). If you allow them to text you, don't go until they text you it's ready (and cross your fingers). The only reason we use CVS is because our criminal insurance company (they're all criminals, Universal Healthcare Now!) get kickbacks to make them the only pharmacy we can use. We're shopping for a different CVS, but so far, they all seem bad.

This is the worst pharmacy I have ever had the displeasure of dealing with. Nothing is ever in…read morestock. The information generated by the CVS website is horribly inaccurate, and the customer service at both the Chestnut Hill Rd store and others is deplorable. Before Rite Aid closed, I was getting much better service at my old pharmacy. Since coming to CVS, I have had nothing but bad experiences while dealing with an organization that cares NOTHING about the health and well-being of its customers!!

Andrew "operations manager" at Rt. 4 CVS was extremely rude and nasty. I will take my business…read moreelsewhere.

This is the pharmacy I use. The drive thru is always so quick and efficient. I also get…read moreimmunizations here and I have always had a great experience with the pharmacist, and they've also always been great with my autistic brother. The store is also always very neat, clean, and well stocked.

Always refills my prescriptions promptly. Wondering how long this store will last, however. More…read moreand more empty shelves everywhere, almost no selection for many products. Either terrible management or clearing the shelves to go out of business. Sad.

We've struggled with this pharmacy lately…read more I called to see if a prescription was ready and was told it was. When I went there just now to pick up meds for my son, I arrived to see a sign that the pharmacy was closed. It wasn't even 3:00 PM yet. When I asked, I was told they were having troubled keeping a pharmacist on duty. I don't know what's behind that statement, but that's either hiring unreliable pharmacists or mismanaging people to the point they walk off the job.

Walgreens, once upon a time you were my go-to drugstore. Not so much now. I'm retired on disability…read moreand I'm on Medicare. My doctor sent over a Rx for Ozempic due to my diabetes. For some reason, when my husband went to pick it up, he was told it was $800+!? I checked with my Part D provider, Humana, and was told the cost would be $189. My husband took a print out of this to the pharmacy. He was told to contact Humana. I searched my submitted claims and THE PHARMACY NEVER SUBMITTED IT TO HUMANA!? WTF? I don't understand why the pharmacist or his assistant(s) couldn't be bothered to submit it. I'm confused and most likely searching for another pharmacy... Store #11048

Got there at 1:30. Whoops, "We are closed for lunch". Wait, what? A major company that never heard…read moreof staggered lunch times? Can you imagine AutoZone, Walmart, or any of a thousand places locking up for 30 minutes? I figure they just have a Walgreens cult meeting everyday where everyone in the pharmacy dept must attend. Add to that, closing on Saturdays is ridiculous. Next pharmacy to go out of business. I curse Happy Harry's for selling.

Seniors: beware if getting Plaxlovid here. Most Walgreens and other pharmacies in the Newark area…read moreare part of Medicare's program to provide it free of charge. Not this Walgreen's! And trying to get the medication, which is time sensitive, while having a high fever, arguing with them that it should be covered by Medicare was useless. They did not tell me I could go to any other Walgreens (or other pharmacy chains) in Newark and get it free. Instead they insisted over and over that it was $794 (after my insurance covered $1,000 of it), which I paid. I will not be going here again.

Staff is friendly. Store is clean. BUT . . …read more there is gauntlet of homeless people you have to dodge at the entrance. They have taken over the bench under the awning, and mill about on the sidewalk, each carrying 5-6 bags with personal effects. Shoes are removed abd drying if the bench. The homeless need solutions. Living at acme probably isn't one. 630 am October 09, 2025​​

I keep this pharmacy even though I could save money using the mail. The lead pharmacist Dr. Felicia…read moreruns a great shop, even though her staff rotates a bit out of different stores. More than once, she has called me to advise me about certain mixes of medication. The shop is always ready to call my doctor to renew a prescription. I get all my shots there and they are administered competently and painlessly. I have observed their patience and empathy serving an elderly and somewhat confused patient. Of course, behind them is our dysfunctional medical system, so it's expected that they could have a bad day. Anyway, I am a decades-long satisfied customer.

Asked for assistance, both one in floor, 3 chatting at register. 1 pointed and mentioned by the…read moreend cap. Not 1 took time to assist a customer. While trying to talk to a manager ( Jessi ), she over talked me & would not stop. I found out that 1 of 3 was on break, shouldvhave been off the floor. JESSI, a attempted manager indicated, one on break was ok to be st register. POOR customer service. I found Jessi Rude, not letting customer talk. Improvements? Educate All staff on customer communications Tion. Jessi needs to go

I truly despise this location.. Numerous problems with the pharmacy department until I just got…read moresick of it and stop going to walgreens.. When in this week because I needed a phone cord that used to be right at the front counter and now is under lock and key.. Of course, there are no employees available to go unlock it so something that used to take 1 or 2 minutes.Now it's a fifteen to twenty minute proposition.. A few months ago I came in looking for a product and to make a long story short the employees were rude and moronic.. I'm astonished that this place is still in business.. If you want to be pissed off when you try to buy a product at a store you should definitely go here..no, dont

meh.....an ok Walgreens. I went here after my "filling meal" at the horrible pizza place. Got…read moresome sustenance.... lol. Nice people, good service.....

The staff at this pharmacy does not know the meaning of customer service. Twice now I phoned in…read morerefill orders and the orders were accepted by their system. But before I was to pick up the drugs the staff never called to say there was a problem. So I wasted my time to drive to this Walgreens only to find out the prescriptions would not be filled. My time and gas wasted. Get me once, shame on you...get me twice, shame on me. There won't be a third time. I've taken my business elsewhere. So much for customer service. Bye Walgreens.

I came into the pharmacy today and they had me sit for an entire hour. i've waited all this time so…read morei don't want to leave but they still are acting like im out of line. So they could have told me it was going to be so long and asked me to come back. Now they are trying to push through a blood pressure cuff that I said I didn't want. ridiculous. last time i ever come here EVER. EVER. don't waste your time. Go to a pharmacy that cares about your time as much as anyone. I won't be treated like a bad guy because they are incompetent and women aren't allowed to have a voice in there. This has happened before where I have waited and waited for something that should have been done when i got there!

Great pharmacy. Very nice people there. They have what you need or they can get it.read more

The employees are very inept, especially when it comes to working at the pharmacy. Merry go round…read morepharmacists, meaning they cannot hold on to good employees and it's worse now than ever before. GO TO WALMART!!!!

This is as average of a rite aid as you will get. Shelves are almost always stocked. It's never…read moredirty but not overly clan either. Pharmacy had great hours but they can get confused with the location of the orders. I will point out they've never lost or left them unfilled, I believe it to be an organizational issue. All the employees are nice and approachable. This is the store I use for all my little needs and medicines and will continue to. Having their card makes a fairly significant difference when shopping and I recommend getting one.