Used to love this pharmacy. I came here at least every other week which meant that I got to know the staff and they knew who I was. The staff was always helpful, kind and though they were crazy busy all the time, friendly. Sure, the shorter hours here compared to other CVS pharmacies were an inconvenience and having to hunt for a good parking spot because it was inside a Target could be annoying but it was worth it...until now. I recently had 2 extremely bad experiences with two new staff members. Both the pharmacy assistant and the pharmacist were rude over the phone when I was trying to ask questions. They cut me off in the middle of a sentence or they wouldn't listen to what I was saying. I was clearly upset and so frustrated that I started to cry and one of them laughed. Why making someone cry is funny, I don't know. I had hoped, perhaps, this was an isolated incident or they were temporary staff so I let it go...until now. The assistant was there in person. She was as rude as she had been on the phone (at least she's consistent) and wouldn't let me ask what I wanted to ask before immediately saying no. All I wanted to ask was can she check if any of the CVS pharmacies near me has the medication in stock. She didn't care, immediately "NO" shaking her head vigorously. Did she not want to bother or was it too difficult? The medication I need, I need to be able to function, work, sit up and it's been delayed again. 2 months ago, there had been an issue with the pharmacy not having it in stock and the pharmacy staff worked with my doctor to find something that could replace it. That is compassion and customer service. What I recently experienced, the complete opposite. I'm going to have to transfer to another pharmacy now. It will be a pain and I don't have time for all of that but I just can't deal with people like them. read more