Very nice and helpful staff, especially for special compounded formulations of medicines, including…read morefor pets. Free local delivery, or one can pick up at their store across the street from the CTA-Pace-Metra bus & train stations. However, I recommend dealing with them only by telephone and voicemail (despite what their website says). Email often gets lost, so I nearly got stuck on a refill, almost running out of my cat's vital medicine. And, staff do not know how to set up the phone/internet refill app for the customer, so I would avoid that too. (To the owner: I highly recommend that you remove the email and app mentions from your website, until you improve your IT systems to always work promptly and effectively with your staff and customers.)

Best customer service I've ever seen in a retail pharmacy. I used to goto Walgreens for my…read moreprescription needs but couldn't stand the long waits and poor service.

I haven't experienced such horrible customer service like the one I just had a few hours ago here…read more Maybe there's a slight chance that management sees this and re-trains their staff. I went in to make returns. I walked up to the register, no one's there. A female worker (her badge indicated she's been with Walgreens for some time) finally saw me and rudely said, "What?" I said I needed to make returns. With a harsh tone she proceeded to ask me a series of questions and made some rude comments. "What's wrong w/ those?" "Do you have the coupon?" "People usually bring back the coupon." Apparently I was given a coupon when I made the purchase, but I had no idea you had to return that too (never had this issue with previous returns), also, I don't even know where it is. I was returning 3 items from 2 different receipts and the whole process was handled so poorly. I've worked in retail, and she couldn't have made me feel like I'm causing a huge inconvenience. She even messed up, further slowing the whole process down (there's a bunch of people waiting behind me) and made it seem like I was the one at fault. The whole process could've taken less than 5 mins IMHO and w/o so much attitude :(

Uh, I can see why this Walgreens has the Yelp ratings it does. This review is about the pharmacy…read moreoperation and staff. We were helping an extended family member with picking up her prescription. Her doctor at the walk-in clinic sends over an electronic prescription order. We go there to pick it up and the inept technician just says they don't have such an order. On a Saturday afternoon, I try calling the walk-in office to make sure it was sent to the right Walgreens but only get an answering service. As the clinic is still open and is thankfully only 10 minutes away, I drive back there and have it confirmed that the order did go to the right place and their paperwork says receipt was confirmed. We go back to this Walgreens and confront the inept technician and she hands it off to her colleague with her hands up and without saying a word and she walks away. The colleague, who was at least empathetic, has to fumble around and finally finds the order, so they do in fact have it but the pharmacist can't fill it quite yet because the order is not entered yet into their system (duh). By who or by what automation, I don't know, but eventually after another 30 minutes, the order is finally filled with some prodding. The pharmacist at least talked empathetically, but still seemed slow at filling the order given the hassle we had gone through. I asked where he inept technician went, and apparently it was the end of her shift, so she just walked out without saying a word to anyone, including the colleague and pharmacist, and apparently went home. This pharmacy is like being in the Twilight Zone, weird. Other family members have told me even when they get messaged that a prescription is ready, it really isn't when you arrive. My advice is to avoid this pharmacy if you can. If you can't, give them plenty of lead time for a prescription because it will take them that long. I'm just glad I'm not a regular customer here, and I have not experienced such buffoonery at other Walgreens pharmacies. On the plus side though, this is the only Walgreens I have seen that has a traffic light for their parking lot entrance, which is very convenient when leaving.

My grandparents get all their prescriptions from here. They have been using them for years and the…read moreservice is always prompt and friendly. The best thing about this pharmacy is that they will deliver your prescriptions to your door at no extra charge! They are great here and are perfect for people who either don't have time to go pick-up their prescriptions or simply cannot get out too much.

Excellent drug provider. Walgreens cannot provide a drug that my son needs and has been taking for…read morethe last 5 years. Oakton Pharmacy saved us.

Yesterday I went to Walgreens in Skokie on Oakton to get something for my cold. I normally get…read moreMucinex DM because of a heart condition. The pharmacy no longer carries that, so I purchased Wal-Mucus D. The receipt clearly shows return value of the full amount. I brought the product home & checked with my doctor, who said NO! I went to return the product the next morning & was told I couldn't return the product & that I signed something stating that. $28 gone living on social security. Time to change pharmacies.

Walgreens as been a staple in Chicago since 1901. I took…read morethis picture to share Walgreen's legacy. I have been going to Walgreens for years. I love the parking options they have (large parking spots!). I especially love the extra points they offer and getting a coupon with your purchase is a plus. I signed up with their website to get my receipt emailed to me which is helpful since I am switching to paperless options. My go to activities at Walgreens: picking up snacks, printing my photos, getting gift/birthday cards and picking up items for my home. Staff is friendly and helpful. I live so close to Walgreens that I can walk there.

Came into Jewel for a sore throat, and was surprised to discover that there are no less than three…read morerows dedicated to sore throat/cold medicine! I ended up getting a bag of cough drops and cherry-flavored Chloraseptic (that throat-numbing spray that is a **Godsend** if you're going through what I am), and a 6-pack of Lotion-infused face tissues. I actually got my COVID vaccine from a Jewel Pharmacy, and this location is just as organized, clean, and efficient. The attendant who was there pointed me in the right direction without even needing to look at the shelves, that's how organized they are!

Wish I could give them zero stars. After waiting at the drive-up window for five minutes, a guy…read morecomes by to tell me someone will be right with me. After about 10 more minutes a guy takes my info and brings me one of two prescriptions. When I asked about the other one, he said my doctor has to get prior authorization from my insurance company. Fair enough, but when I asked how I was suppose to know this, he said Osco texted me yesterday. Since I received no text about this and since I have no history of missing texts, I believe he just straight out lied. Friends don't let friends use this pharmacy.

The pharmacy was amazing. The pharmacist, who I believe is the owner was friendly and caring which…read moreis something we don't find very often, especially at most chain pharmacies. I definitely recommend checking out Al's pharmacy and supporting our local businesses.

From the owner: Fast and convenient Pharmacy. Would like to help people with medications.read more

Giving 1 star because Yelp won't let me give any lower…read more AVOID this Walgreens pharmacy at all cost. I've been waiting to pick up a prescription that was called in 9 hours ago. Got a text 8 hours ago that it was ready for pickup. Drive thru was 6 cars deep so I went inside. You have to check in at a kiosk and then wait. And wait. I've been waiting here for 25 minutes trying to get a prescription that's been ready for 8 hours!!! The older woman at the counter could not be more rude. But seriously. Nobody is checking anyone out. You have to check in and wait for them to call you. Whzt happened to getting in line nf taling the next peron in line. Unfortunately my choice with my insurance is mail order or Walgreens. And this was something that was needed same day. Absolutely HORRIBLE. AVOID AVOID AVOID

There's little for me to say that others haven't complained about. I hate being one of these…read morepeople, but I've not encountered a person more callous in a while. I arrived to have their shutters closed in my face. Literally. I didn't say a word. I waited at the store. When the reopened, they took everyone else. Apparently you're supposed to check in at the kiosk even if you're not here for a vaccine. When I told him that I've been here and he saw me prior to their break. He told me he wouldn't help me unless I check in at the kiosk. I said I've been waiting for like 40 min here to pick up antibiotics for a 5-yr-old, he told me "everyone is here for medication." I want to cry from the helplessness I feel waiting for my sons medicine as he lays at home crying from the pain--while this man at the pharmacy enjoys his ego trip--but I just sit here. Still waiting. Now it's 50 min. No end in sight. I can already see that he's going to have a bright future in healthcare. Good job, Walgreens pharmacy.

Great honest place & good service w/ reasonable prices. Highly recommended! Hours only until 7 pm…read moreMon-Sat & Sun until 6 pm.

They need to change their hours on their site on google and on their board inside. A laminated…read morepiece of paper where you check out is all they have telling their hours. Super irresponsible considering they are dealing with peoples medications.