Yesterday I went to Walgreens in Skokie on Oakton to get something for my cold. I normally get…read moreMucinex DM because of a heart condition. The pharmacy no longer carries that, so I purchased Wal-Mucus D. The receipt clearly shows return value of the full amount. I brought the product home & checked with my doctor, who said NO! I went to return the product the next morning & was told I couldn't return the product & that I signed something stating that. $28 gone living on social security. Time to change pharmacies.

Walgreens as been a staple in Chicago since 1901. I took…read morethis picture to share Walgreen's legacy. I have been going to Walgreens for years. I love the parking options they have (large parking spots!). I especially love the extra points they offer and getting a coupon with your purchase is a plus. I signed up with their website to get my receipt emailed to me which is helpful since I am switching to paperless options. My go to activities at Walgreens: picking up snacks, printing my photos, getting gift/birthday cards and picking up items for my home. Staff is friendly and helpful. I live so close to Walgreens that I can walk there.

Very nice and helpful staff, especially for special compounded formulations of medicines, including…read morefor pets. Free local delivery, or one can pick up at their store across the street from the CTA-Pace-Metra bus & train stations. However, I recommend dealing with them only by telephone and voicemail (despite what their website says). Email often gets lost, so I nearly got stuck on a refill, almost running out of my cat's vital medicine. And, staff do not know how to set up the phone/internet refill app for the customer, so I would avoid that too. (To the owner: I highly recommend that you remove the email and app mentions from your website, until you improve your IT systems to always work promptly and effectively with your staff and customers.)

Best customer service I've ever seen in a retail pharmacy. I used to goto Walgreens for my…read moreprescription needs but couldn't stand the long waits and poor service.

O stars, rude, don't answer the phone, intentionally out on hold without listening…read more Horrible!!!!!!!!!!!!!!!

Terrible service. The cashier guy didn't seem to know what he was doing and he didn't seem to want…read moreto work either. Wouldn't go back there are any Walgreens stores again

There's little for me to say that others haven't complained about. I hate being one of these…read morepeople, but I've not encountered a person more callous in a while. I arrived to have their shutters closed in my face. Literally. I didn't say a word. I waited at the store. When the reopened, they took everyone else. Apparently you're supposed to check in at the kiosk even if you're not here for a vaccine. When I told him that I've been here and he saw me prior to their break. He told me he wouldn't help me unless I check in at the kiosk. I said I've been waiting for like 40 min here to pick up antibiotics for a 5-yr-old, he told me "everyone is here for medication." I want to cry from the helplessness I feel waiting for my sons medicine as he lays at home crying from the pain--while this man at the pharmacy enjoys his ego trip--but I just sit here. Still waiting. Now it's 50 min. No end in sight. I can already see that he's going to have a bright future in healthcare. Good job, Walgreens pharmacy.

I give up on Walgreens. The pharmacist that always smells like marijuana let me know I was racist…read morewhen I asked for his name. Ok. Then he barred me from the store. Don't worry buddy. I had made that decision when your staff said my prescription would be ready in 30 minutes when I came yesterday. Your staff also had decided not to fill the prescription cause my insurance wouldn't cover it. I pay out of pocket when a doctor says I need pills. The prescription had been sent the day prior. Had I waited, yesterday, I would have gotten my pills . I couldn't wait, i expected 24 hrs to be enough time. But today a different incompetent person didn't feel like filling the prescription. I'm done with Walgreens incompetence. And stoner pharmacist please talk to a professional. That much can't be good for you.(and I smoke)..

Pharmacy worker (had badge turned around so could not see her name) with long braids was incredibly…read morerude, unhelpful and was shouting questions about my medication with no regard for privacy at all. I've never encountered her before but hope to never see her again. I wish this was not my closest pharmacy. SO rude and got neither of my prescriptions -- which have been on auto refill at this location for months. Not impressed

Horrible customer service in the pharmacy. I've been on hold 29 minutes. Sat in the drive thru…read morefor 11 without anyone acknowledging me! I have complained about this several times before to the manager.NEVER EVER AGAIN!!

A solid spot to grab the essentials while traveling (or any other time). This Walgreens was fully…read morestocked for first aid, health/ wellness items, snacks, drinks, cosmetics, and alcohol. It was easy to find off of Michigan Ave and in a good location. They also have some touristy things/ gifts, it's a good one stop shop for all tbe things!

Pharmacy is always open late. May 1, 2026. Pharmacy opens…read moreat 9:15am. Posted opening time is 9am.

This place is awful. I only come here because I'm cursed to live a block away. Not a single soul…read morehas cracked a smile since the Reagan administration. Ask a question? They'll stare at you like you're speaking ancient Greek. Every visit feels like a slow-motion customer service funeral.

They have a great photo department and the employees are nice. I save on the Walgreens app too.read more

This is an older Walgreens and our second choice Walgreens if the Des Plaines one is out of stock…read moreof something or whatever or we happen to pass by here at the right time. The parking here is more congested and usually more crowded than the Des Plaines location. All Walgreens have a great Senior's Day promo (for age 55+) which is 20% off on everything (except food and liquor) on the first Tuesday of every month. That's a good once-per-month deal. Walgreens is also going private so we'll see what if anything that means for us consumers in the upcoming months.

This is one of the select few pharmacies in the area which is 24/7 open and ready at your service…read more I went here on 12/17 as a follow up second shingles shot. I scheduled his shot online on the Walgreens app for a 5:30pm appointment. We get there a bit early, ~5:25pm and check in. We had prefilled out the questionnaire form asking about medical history and known conditions prior as there was an option to do so online during the initially scheduling. Not only did we not get serviced by the pharmacist at 5:30pm, we had to wait until 6:15pm until the pharmacist was ready to administer the shot. I get it...you're busy and need to attend to others but don't allow us to schedule a time just so you're not available to actually address our needs until 45 minutes later. Not only were they late, they also had issues with retrieval of the form we prefilled. They also didn't give us a clear estimate on when the pharmacist would be ready. Mind you, there wasn't anyone ahead of my dad waiting on a vaccine. I really believe that if you're in the service business like all pharmacies are, you should be attentive and responsive to your customers. I don't think I'll be coming back to this pharmacy unless it's past operating hours at a closer pharmacy to the house.

Came into Jewel for a sore throat, and was surprised to discover that there are no less than three…read morerows dedicated to sore throat/cold medicine! I ended up getting a bag of cough drops and cherry-flavored Chloraseptic (that throat-numbing spray that is a **Godsend** if you're going through what I am), and a 6-pack of Lotion-infused face tissues. I actually got my COVID vaccine from a Jewel Pharmacy, and this location is just as organized, clean, and efficient. The attendant who was there pointed me in the right direction without even needing to look at the shelves, that's how organized they are!

Wish I could give them zero stars. After waiting at the drive-up window for five minutes, a guy…read morecomes by to tell me someone will be right with me. After about 10 more minutes a guy takes my info and brings me one of two prescriptions. When I asked about the other one, he said my doctor has to get prior authorization from my insurance company. Fair enough, but when I asked how I was suppose to know this, he said Osco texted me yesterday. Since I received no text about this and since I have no history of missing texts, I believe he just straight out lied. Friends don't let friends use this pharmacy.