The 4 stars are all for Hazel!…read more I haven't worn makeup in years, but today I needed to pick up some powder. Hazel in the makeup department was incredibly helpful! She recommended a new product from Covergirl and even took the time to help me find the perfect shade. She also shared a few helpful makeup tips, which I really appreciated. As I was heading toward the other registers, she offered to ring me up at her own register so I wouldn't have to wait in line. Great service with a personal touch, thank you, Hazel!

Made is 38 years without writing a negative review for anyone. Never thought walgreens would be the…read morewinner. Anyway, the pharmacy here is in an elite tier of absolute useless incompetence. Stand in line for 5 minutes and you'll undoubtedly see at least 1-2 people walking away from the counter empty handed and dumbfounded. Normally i'd by coy about this sort of thing but let's call a spade, a spade. What you're looking for is the pharmacist with the blue hair (big shock). Now while she has the education of a pharmacist, she has personally decided she's a doctor. You need to watch out for her, bc if she disagrees with your doctors opinion (the one with the actual MD) she will void your persciption and refuse to dispense it. Unfortunately this is what happens when you give a peanut of authority to people who were bullied and never received therapy. Which is all plainly obvious when you interact with her. I have watched (and personally experienced) dozens DOZENS of customers stand flabbergasted while she waxes poetic about her vast knowledge of pharmacology and how she can't dispense a medication until the doctor writes a prescription using the words of her choosing (that's no hyperbole I'm being dead serious). She has called an MD i see and made him (a doctor of 30 years) write the words that don't upset her fragile mind. One prescription I picked up from location 8 times when suddenly, it's verbiage perturbed her and she denied it until re written. Bur fret not walgreeens corporate! i've done your job for you! I have recorded in video and audio the last 3 times she's done it to me, as well as her refusal to provide me her name to file a complaint. Which uhhhh ohhhhh is against company policy :o But in case you don't like that idea, I've submitted everything to the California State Board of Pharmacy. Enjoy!

this pharmacy is ridiculous. In January i had to go 5 times for the same prescription each time…read morewas told something different, then 1/28/26 they told me they will order my novo needle tips for me, but they have NO insurance Info ???? after rude service so i checked all through February and said out of stock, then in March it said need approval ( I have a voucher from Novo Nordisk, which they entered in the computer Every TIME. i checked 4/17/26 and it said OTC, see sales clerk, so i went 4/18/ (today) and was told by Pharmacist , still out of Stock, not a very common item. Are you kidding: you said you ordered it 2 months ago. Just too much to deal with. Bad customer service

I was shopping and was surprised to see what I thought was deodorant not locked up. I asked Noelle…read moreand she said that's body wash and suggested maybe I would want to try it. I threw into my shopping cart. Very helpful. I asked one of the other ladies for an eyeglass repair kit and she walked me over and handed it to me. I walked by that area three times without seeing it. She saved me. Maria was so sweet as she checked me out. She smiled and applied all my coupons. All three of the ladies were polite, smiling, and helpful. Awesome staff.

Went today to grab some necessary items and the doors were locked with a sign posted Closed as of…read moretoday December 9th 2025.

I am no stranger to how short staffed retail pharmacies are, workers work long hours and theres a…read morelot of behind the scenes work with answering phone calls, calling back prescribers, etc. however,this pharmacy consistently underperforms. Particularity the techs, I have interacted with the same young woman multiple times about my child's medication and every time she cannot look up the medication and will need to ask her coworker. I have even called before for medication and was told it was ready, only to be told when I am in person that it's not available. Furthermore the automated telephone system for refills states my RX will be ready by the following day. yet when I go two days later I am told the medication is not ready and in fact not even in stock. It's a lot of wasted time. Walgreens please train your workers and also fix the telephone refill system.

This target does not feel that big. Two floors…read more Mall entrance as well as from the parking garage Self checkout is easy. May be a short wait at peak times

Went into the store on 4/26/26 from around 9:15 - 9:45 am. Saw a woman with her dog (a non service…read moreanimal). Went to the travel section for toiletries and saw three opened/stolen items, despite several cameras above that aisle. There wasn't a security guard at the entrance where they normally are to tell the woman about the dog, and I noticed no other employees noticed either. Before I left I mentioned all this to the woman at Guest Services (who would've/should've seen the woman and her dog. She had no answer to that or the stolen items and lack of security.

Came here for a flu shot, and the whole process was fast and easy. You can book an appointment…read morethrough the Walgreens app, or they also accept walk-ins. You can check in at the counter/window, or use the app to check in. The app check-in wasn't working when I went, but the staff were very helpful and assisted me with the check-in. They were friendly and attentive while verifying my information, and they also let me know about other shots I might need. After checking in, I only had to wait a little bit before the staff called me in. The whole process took less than five minutes. The place was clean and organized.

A good Walgreens location. With the pharmacy usually having items in stock that other Walgreens…read moremight not have. This location is kept clean and neat. Most of the time. The only recent negative that I've seen over multiple visits is this locations, allowance of homeless people, and their pets, to hang out inside the store near the door. Not asking them to leave.

The older lady with the glasses is extremely rude. She came at me very obnoxiously. I rarely ever…read moreuse yelp to write negative reviews but this experience was horrible.

This place is AWESOME!! I was a Walgreens customer and I always had issues. They always said it was…read more"my insurance", but since I switched to Anchor drugs, I never have these issues. They fill my meds without me having to call and harass them to do so. So it was never an "insurance issue" it was a Walgreens issue. This place is nice, the pharmacists are compassionate and well educated. I always feel very taken care of here. Plus, there's rarely a line. If you're reading this and you're not happy with your current Pharmacy, I would highly recommend this place. I am a longtime chronic pain patient, and switching to Anchor has made my life so much easier. Thank you, Anchor drugs!!

Such a Great pharmacy at the Milbrae Walgreens! Tiffany and Amir are direct, helpful, and…read morepleasant. If this Walgreens doesn't have who you need then their staff will assist you to find a nearby Walgreens location that can help fill a prescription. In the store itself is located at am easy to find, and access shopping Mall. It's a larger Walgreens with an excellent selection too. In like the Milbrae Walgreens!

Extremely poor customer service. I have spent hours trying to reach someone, only to be repeatedly…read moreplaced on hold with no one ever coming back to the phone. It feels less like being assisted and more like employees are simply putting customers on hold to avoid answering calls. There is no excuse for leaving customers waiting for hours without an update, callback, or resolution. If your staff is overwhelmed, management needs to address the staffing or phone system rather than leaving customers sitting indefinitely. Customer service means actually communicating with your customers. Unfortunately, my experience has been frustrating, unprofessional, and completely unacceptable.

We've been frequenting this CVS Pharmacy for years now. Service and quality used to be really…read morehorrible. It has slightly improved over the years but is still not a pharmacy I would personally choose to fill prescriptions at if it wasn't due the limitations of our insurance. The drive-thru window is consistently not attended to and the service button to call someone is really useless as the employees take their sweet time coming to answer it. Parking and going inside is a shot in the dark because regardless of time or day, the pick-up line could be 10 people deep or empty. The employees are less rude than they used to be, at least the ones I've recently encountered, but they still don't go above and beyond to make your trip/experience there pleasant. I do also want to gripe about the mobile pick-up counter. Apparently, even if you order, checkout and pay in advance online, you can't use this counter and must stand in the regular line. What is the point of this counter and sign then? Do better, CVS Pharmacy.

**Store staff only**…read more Great store staff at CVS Gellert & Hickey. Always welcoming, nice, and extremely helpful. They go out of their way to help a customer out with finding a product, utilizing any discounts available. The pharmacy staff is from another planet. Not sure why. Standoffish, not always helpful, at times rude, and don't think they understand customer service. CVS needs to rethink their training program for their pharmacy staff.

The pharmacists and assistants are always very kind and very helpful. It's a laidback place, no…read morestress or turmoil. Not as crowded as SSF.

I had a appointment with my new doctor on the first floor right next to the Pharmacy. I have used…read morethis place before and when I completed my Physical I went out the Doctors office, walked about 12 steps to the window and showed I.D. Sat for about 2-3 Minutes. Paid and talked to the Pharmacist and was done!!! Great service with all and easy parking. Also a Guard watching my Car the WHOLE TIME!!! Use it or lose it people. there is never any more 5 or 6 People in there.