Have been in line for 10 minutes only 1 person ahead of me, All I need is over the counter allergy medicine unfortunately it has Sudafed. Guy ahead of me needs a prescription they can't figure out. 3 other people in the pharmacy but no one who can actually help I guess. Only needed musinex D generic charged me double what I paid at HEB for the same amount. Will not be back terrible business. read more

I love that this location is open 24 hours including the Pharmacy. We needed an important medicine for my mom but our regular pharmacy location was closed. This location's pharmacy was able to transfer the prescription and filled it within 30 minutes. I greatly appreciate their flexibility. Now my mom will be able to take her medicine on time which will be much better for her health. read more

CVS Pharmacy - 24 hour pharmacy! - Drugstores Near Me - SAN ANTONIO, Texas

All I have to say is Armando is the best! We went in there to print some Christmas photos, and the printer was having issues. But Armando got us sorted out. Then also too our kids passport photos. And had just the most pleasant conversation while he was getting us situated. And juggling another print for someone else. Such a great time at our local pharmacy. read more

Absolutely terrible pharmacy. This is the only 24 hr pharmacy anywhere near me so I have no choice but to go here when my children are sick after hours. The staff is rude, no acknowledgment, no thank you... nothing. I have witnessed the pharmacist yell at the girl at the counter to the point she stuck up for herself and walked out. I also witnessed the pharmacist tell a customer on the phone, "I'm done with you" and then hang up the phone. Awful!!! Avoid at all costs. read more

George the pharmacist went extremely well above and beyond anything we could have expected to help us. He sincerely and genuinely showed great care, concern and attention to our needs. We cannot thank George enough for everything he did for us to make this the very best experience we've ever had at a pharmacy! Amazing job and thank you so much to CVS and especially to George! read more

Worst CVS pharmacy I have ever been to. Customer service sucks and they are very slow. To busy talking with each other rather than waiting on customers read more

I have been in the pharmacy waiting area for antibiotics for an hour. there is a girl next to me who is super sick with tears in her eyes who has been her longer. the staff is only helping the drive through window. it's 9:00 at night and not busy. As a fellow healthcare worker this is sickening. these people should be in bed resting. the priority here is messed up. Highly recommend never coming here ever. I'm actually shocked that the rudeness of the staff too when people were asking for help. the pharmacist was callous with everyone he talked to. read more

The line to get your prescription is absolutely ridiculous. I've been waiting 15min and there is still a car in front of me.

Worst pharmacy in the area. Urgent care called in 4 scripts. When we went to pick up they said give them 15 minutes. So went to pick up food and the there was nothing be car in front of them us and two behind. They are obviously didn't tell them to turn the not a spot a they could help others. Or she just didn't listen. Then they gave us a total for the 4 before we left. When we picked up there were only 3. The one I really needed for the raging sore throat not there they just told us that go to another CVS. Didn't even bother to tell us which one had it. So I must suffer another night until my hubby can figure out where they have it. I literally cannot speak. Because of my sore throat. My son at the age of 6 used to say "nothing good come out of CVS." Thinking he's hit it!! read more

This location is just treading water in the pharmacy. This visit started out great. I was greeted upon entry and the place smelled of cleanliness and flowers. The pharmacy is where it dropped the ball. There was not enough help in the pharmacy. The phone was ringing with three calls waiting, a long line building inside and people seemed to be moving in slow motion behind the counter. It took a long time to get acknowledged and no info was gathered. Others were instead pushed ahead to pick up that had clearly been waiting for a long time. The pharmacist informed that he couldn't give wait times and he was there an hour past his scheduled shift. I'm not sure what's going on here but it's sinking faster than the Titanic. There either needs to be more help or faster help or maybe both. I recommend steering clear of this one. read more

normally i really like cvs and always have good experience but today I was in line at the check in side and the lady at the counter went to a different line to help about 5 people before telling me to move to the other line to be helped and then once i got up she asked me to move back to the original line because she could not help me at the computer she was at. I was checking in for an appointment to get some vaccines at 3pm and she helped walk ins that came in after me before they did my vaccines. what the point of allowing appointments if they aren't upheld and walk ins are prioritized. i was not helped till 3:45 with a 3pm appointment. read more

GARBAGE pharmacy staff!!!! I've been to cvs so many times with my son to get scripts. Of course though, leave it to this dump location to not know how to look my sons information up. Incompetent staff and slow. I'm having to pay my sons script OUT OF POCKET though I have INSURANCE because the staff here is mentally slow. read more

I was contacted by someone higher up - Richard - and my story was finally listened to. I am not entirely sure if anything will be done regarding the team members in question, but I am personally so thankful that I was able to make my experience heard higher up in the chain of command. As I told Richard, I have undeniable proof that my prescription was changed on CVS's end. The indiscriminate deletion of every review I have posted up until now concerning the alteration of a schedule 2 prescription has been infuriating, and undeniably depressing. I have done everything I could think of - until now - to make my experience public. The personal hell that I was put through on behalf of the pharmacist in question, I would not wish on anyone. In short, I am now in intensive therapy to help overcome my egregiously negative experience perpetuated by a particular pharmacist and his unwavering dedication to lies, stubbornness, belligerence, and self assurance. My only hope is that this experience helps to prevent any other person from being taken advantage of ever again. This level of rule breaking is unacceptable, it can never happen again. If it has happened to me, it has happened before. Never again. So, my thanks are with you, Richard, and the rest of CVS corporate who took me seriously for the first time in a months. I was even frightened on the telephone call (both), and I am still frightened. At least now, I am able to begin properly healing, and can put this all behind me. read more

The ABSOLUTE WORST PHARMACY!! CUSTOMER SERVICE IS AWFUL! What happened to this place !? The staff here is so rude, impersonal, and unprofessional!! Not one smile, not one thank you.. not once asked me if I needed to talk to the pharmacist. Not one CLUE!! This has been my pharmacy for over 20 years!! Over the last year it has been a nightmare!! I'm done with this place!! read more

This has to be the worst pharmacy in SA. There were numerous occasions before this with sub standard service, but today was the last straw. My kid needed meds and this spot was 2 mins from my house. Showed up and there was just so many people, waiting in line, drive thru and on hold(since loud speaker kept announcing ppl were on hold). Stood there for a solid 15-20 minutes without anyone even acknowledging me. The guy in line ahead of me left out of impatience. While the guy slowly moved around helping ppl in drive thru and telling them it would be a 1.5 hour wait - I called another pharmacy. I'm now picking it up and this horrible place is a distant memory. Never again. Long waits, bad service & overall crowded. read more

Worst pharmacy ever if you need a prescription refill save your self some time and look for another pharmacy personnel from there give's you attitude except the young lady that works there .pharmacists thinks he's the real boss in there when I ask you a question he answers with a real bad attitude like if you don't want to come to work just stay home I wouldn't even give them one star just because I had to write this review. read more

Parking lot has more lines than a crossword puzzle. So park, you in lines. Vagrants asking for money in the front. Pharmacy ignoring the customers in the back. The broken message board on the corner works better. So nothing has changed. read more

This was my preferred pharmacy for years, but in the past year, the service, quality, and efficiency have nose dived into atrocious. They don't answer the phone, so don't even bother. Even though there are 3 techs and a pharmacist working at any given time, they're apparently too inept to handle a drive thru. I mean, all other pharmacies are able to have an open drive-thru, but apparently this is just too difficult a task for the folks at this location. So you have to go inside. The straw that broke the camel's back was my most recent visit, where I stood at the desk and the techs who were chatting refused to acknowledge me. When the pharmacist told them to help me, they laughed at him! Of course my prescription wasn't ready even though it had been hours. Just a horrible pharmacy that needs to be shut down. We've transferred all prescriptions to the HEB on Bulverde/1604, which I highly recommend. read more

FM 78 worst pharmacy, I have a deal with the kids in the pharmacy like to play games supervisor think he's god when you need your prescription he says it's too early and bylaw is not the pharmacy is the worst I haven't been to had another way to get my prescription filled he told me he'll fill it when he wants to so I'm trying to find a pharmacy I can go to where I don't have to put up with that that is the worst pharmacy in the morning and FM 78 San Antonio Texas. They are really unprofessional. Thank you. read more

I would not recommend anyone to get vaccine here. I don't think they have trained staff. It could be very dangerous if one doesn't know what they are doing you could permanently damage your nerve. My daughter was poked twice as the pharmacist burns, Eldridge did not administer vaccine fully , unapologetically unprofessionally , said yes I have to do it again. I'm worried about my daughters arm now she is only 8 year old . Never in my life have I seen that . read more

They need a new manager.. They never have enough workers to keep the flow going, please hire somebody that will work on their customer service. read more

This is possible the worst CVS in the state of Texas! After waiting 20 minutes at the pharmacy drive thru with nothing more than a "I'll be right with you" (to pick up a prescription that should have been ready the day before), I finally left and hoped someone would actually be working when I stopped back later. Unfortunately, the same clerk was working (receipt said David). He was about the rudest person I've ever met. Completely ignored me at the drive thru the first time and this time was only slightly better. Not a please, thank you or kiss my a**, only name and date of birth and told me the price. Got my card, slammed the drawer, returned my card, slammed the drawer, turned and walked away. Needless to say, I will be using a different pharmacy going forward. The first time I saw this guy, on a different visit, I thought maybe he was just having a bad day. I guess it is just that he is an angry person and treats everyone with disrespect and rudeness. read more

I'd give it negative stars if I could. Pharmacy staff is beyond rude. I went up to the pharmacy counter and waited for someone to acknowledge me. Even though there were two men there, they never did. I said "excuse me" and waited. Said it again and still no acknowledgement. Neither of those men even looked my way. I finally pulled my mask down and said "CAN YALL NOT HEAR ME?" One man continued to ignore me and the other one finally answered me. My kid is sick, I just needed to know where something was located. This is my second experience with the notoriously rude pharmacy tech and I've seen many other reviews mention him (and others). Avoid if you can. Only came here bc H‑E‑B was out of what I needed and they charge twice the price at CVS for the same thing. read more

Wait time for 3 cars in front of me was so long I watched a full episode of the sopranos and still didn't get to the front of the line.

Left on hold for FORTY FOUR minutes. This is NOT an isolated incident. Thirty minutes has happened on two previous occasions. Nobody even jumped in and said- "can you hold please" the ONLY reason they answered after 44 minutes was because I conference called the Store Manager in while I was still holding and told him to go back and tell them to pick up the damn phone. I am posting a screen shot of my wait time. read more

This pharmacy is a joke as well as all those working in it. Not to mention the language barrier I can't understand them and they can't ever understand me ! read more

Slowest service of any pharmacy I have ever been to. Don't bother calling the pharmacy they will just put you on hold. Last time I went there was only the pharmacist and one worker. The worker I doubt could have moved any slower and the pharmacist had a hard time understanding English. read more

The pharmacist, Haile Nemariam, was very rude and short with my wife over the phone. The tech, David, was also very rude when I picked up my medication. He didn't bother to look at me, let alone explain anything to me for a new medication for my daughter. He just pushed the medication out the window, turned around and left. Worst pharmacy experience ever. read more

I would've given it zero stars if I could. Spent about $50 on a charging system for my phone, and it's so cheap it doesn't even fit into my truck charging station. I just bought it last week, and today they're saying they won't refund on electronics. They have a sign posted today, but it wasn't posted when I purchased the electronics and I wasn't Informed. They will not receive any of my future business. Bad business. read more

Horrible pharmacy with unprofessional staff. Stopped to get my prescription but they said they lost it! They made me wait over an hour and still nothing! read more

I called about Store hours because I didn't know I they were different on Christmas and the lady whom I spoke with was extremely rude and she explained to me the hours as if I was fuckin dumb and I didn't appreciate that and the Pharmacy staff is always so rude it's just that they don't care and the lady whom I was on the phone with she refused to give me her name so I wasn't about to get that either read more

My hospital sent over the prescriptions almost 6 hours ago and once I come to pick it up, they say they're just getting started with it now. I am the only person here. They also talk about personal issues in front of customers and there is completely no sense of urgency. I'm the most patient person ever but coming to this CVS has changed me which sucks. I work in customer service and I know how it is but it literally seems like these ladies really don't give a f$&k. Do yourself a favor and switch to the CVS on Bulverde. read more

Sounds like these guys are busy and deserve a break too much negativity being laid down on the pharmacy. Quit whining and go somewhere else.

Mountain Cedar is kicking my butt. Stopped by to purchase Claritin D. Presented my driver license which expired in May. State of Texas says because of Covid I have until April to renew. Not good enough for CVS. Expired license means no Claritin D. read more

Poor customer service. No sense of urgency or the need to wait on customers in a prompt manner at all. Half the time meds aren't ready as promised. Switching Pharmacies asap read more

Understaffed and slow. The general manager is doing a bad job of staffing this location. This used to be a good store, but it's been chaos the last few times I've been. Switching to HEB pharmacy and never shopping here for anything again. read more

I have everyone beat! I was on hold for an hour and when they finally picked up, they just hung up. Called back again to see if anyone would answer. Stayed on hold for an hour and 31 mins and nobody ever answered phone. Had to call front of store to make sure phones we're working. This cvs used to be good. A lot of new staff and shitty service now. I'm in line now and I can hear the phone just ringing and nobody even bothering to at least answer and let people know they are busy. Horrible service. Drive thru is still closed too. read more

Really awful service. They are seriously understaffed. CVS desperately needs to give their pharmacist adequate personnel for their business needs. read more

Absolutely horrible service. I dropped off prescription & was told it would be ready in an hour. I come back to pick it up after waiting the hour and was told it wasn't ready cause the failed to key it in & that it would be another 1 1/2 hours until it was ready. Unbelievable! Understaffed and rude, unqualified pharmacy staff. read more

If I could give negative reviews I would. Went to pick up an RX for my Mother in law two hours after it was sent to this location. They didn't have it ready. They said it could take up to two more hours. Called and it still wasn't ready another two hours later. Three hours later, went in to pick it up. Still not ready. They said another half hour. Now it's 7 and a half hours later and it's still not ready. This place is the worst. How do you stay in business? After 7.5 hours she could've had two doses and feeling much better. As of now it's almost 8 hours later and still waiting for the RX. I've just read other reviews for this location and they're all bad. Why isn't anything done about this manager and staff. I will never go to another cvs pharmacy, EVER!!! read more