I recently changed to this pharmacy because the CVS pharmacy at target near me is rarely open as…read morethey cannot staff it with a licensed pharmacist. I find Walmart knowledgeable, helpful, and prompt. I have been with them for a few months and the pharmacist was customer focused trying to coordinate my medication's to all be filled at the same time. The Pharmacy technicians are quick and get you through the line in a timely manner. When I had to have antibiotics after an urgent care visit, I had barely left the parking lot of urgent care when I got a text that my medicine was ready and waiting.

Pharmacy is a loose term at Wally Mart. I had a simple question that a registered educated…read morePharmacist could have answered but no, I get Amanda, Pharmacy Manager. Not only was she dismissive about my question about an OTC allergy medicine, but rude to boot! Glad that there are REAL pharmacies in the area!

This little independent pharmacy is my neighborhood drug store. App for easy rx refills,…read morepharmacists on site with time to answer questions. Prompt rx fills and refills. A decent selection of basic OTC supplies. Very well curated cards and gifts, perfect for picking up a last minute hostess present. Love this drug store!

Best Pharmacy in the Twin Cities. Customer Service excellence!!…read moreGreat items in the pharmacy for personal care.

At first, I was picking up medication for my cat every few weeks at my vet until I was told I could…read moreorder in larger bulk from Bloomington Drug. I decided to try ordering through them so that I did not have to drive to my vet every 2 to 3 weeks. I called them to make my first order, and it was very easy, and I received the bottle in the mail. Once I opened the packaging, I noticed my medication was in a very cheap, flimsy bottle that had some sort of Saran Wrap or plastic wrap around the top to prevent it from leaking, and as I unraveled it, there was this gooey white substance on it. The first day, trying to open the bottle, I twisted it, and while I twisted the flimsy bottle, a giant glob of goop shot out onto my table. That was the medication. I managed to get it back into the bottle and noticed that when you screw the lid on, it does not lock in place, it just keeps turning and leaks as you shake it. When I was getting the same medication from my vet, it came preloaded in syringes, and that was in a nice, leak-proof container. There was never a leak. I tried dispensing this mix into a few syringes, so if we were out, I did not have to bring around the bottle. Well, I quickly learned that their mixture makes the rubber in syringes get soft and stretchy and breaks it down. I was low on medication due to their cheap leaky bottle so I called in today for a refill. I told them the whole situation about how the bottle leaks and how its flimsy and I tried so see if I could get an order of the syringes like the ones that come with it with no rubber and because im in the process of a change of address I was trying to work out options and the got everything setup with first person. I called back to finally get everything and the second person was completely rude. I don't know how companies hire people like this to work in customer service. No wonder this place only has 3.8 stars. The issue is not the business, it's your front-facing people representing you. I hung up the phone and quickly called my vet and told them I will never do business with Bloomington Drug again. I would rather drive 30 minutes to 1 hour every 2 weeks than have my medication shipped to me and be helped by rude, disgraceful people. I have read many reviews stating rude staff, and well maybe it's not everyone there, but all it takes is one. Also, I'm not going to spend money on a product that comes in a medical container that, when you shake it, the thing leaks. That does not sound very sterile to me. If my container leaks I wonder what other medical products have quality control issues. I will be speaking more about this with my vet. For more information feel free to contact me. I made the story and review shortly so it would fit.

My veterinarian recently prescribed medication to help manage my small dog's cough. After reviewing…read moreX-rays, the vet advised me to start the medication, Tussagon, immediately because the imaging showed that my dog's trachea wall appeared thinner, which could indicate a risk of collapse. After several unsuccessful attempts to refill the prescription at my local CVS, I was instructed to contact Bloomington Drug and Gift. When I called, a pharmacist (whose name I unfortunately did not catch) collected preliminary information to create a profile and told me the medication would be ready the following morning at 9:00 a.m. When I called the next morning, the experience became confusing and frustrating. The staff member I spoke with seemed unsure who had previously taken my information and said there was no order in the system. I was then quickly transferred to another pharmacist. When I asked if they could locate my profile, it was eventually confirmed, though the interaction felt tense. When I asked if they could determine who had entered my information, I was told they could not and that they would need to locate the pharmacist I had originally spoken with. During this conversation, I was told that I was giving "attitude," when in reality I was simply trying to explain how the situation had unfolded before being transferred again. Another pharmacist then took the call and asked about my prescription. I explained the veterinary clinic and location that issued it, but before I could finish, I was told that if specific information was missing, they would not be able to fill the prescription. I asked what information they had so we could review it together before I made the trip to the pharmacy. I also explained that the veterinarian's full name and license number were listed on the prescription. I was told they would still need to physically see it. When I arrived at the pharmacy, my prescription was denied because my date of birth was not written on the prescription for my dog. I was extremely confused by this requirement. I even offered to present my Minnesota driver's license, but I was told that my date of birth had to be written directly on the prescription by the veterinarian. I was informed that the only solution would be to obtain a rewritten prescription. Unfortunately, when I later attempted to contact my local vet to resolve this, I discovered the clinic was closed that day due to being understaffed. Jeff, the final pharmacist who assisted me, did attempt to contact my veterinarian and the clinic, and I appreciate that effort. He also suggested that I visit the WellHaven clinic in Savage to see if they could rewrite the prescription. When I arrived and explained the situation, the staff at WellHaven were surprised that Bloomington Drug had been unable to fill the prescription. After making several calls, the veterinarian there helped identify another pharmacy where I could finally have the prescription filled. From my perspective, this situation seemed to come down to a rigid procedural judgment call that created significant barriers to obtaining medication that my vet said needed to start immediately. I later learned that the FDA does not require the pet owner's date of birth for a pet prescription. While I understand that pharmacies must follow regulations, it was confusing that there was no alternative way to verify my identity, such as using my Minnesota driver's license. Overall, the experience left me feeling exhausted, frustrated, and disappointed. When an animal's health is at risk, processes should help facilitate care rather than create unnecessary obstacles. This situation made me deeply concerned about how similar situations might affect both animals and people who rely on timely access to medication. Disappointed Customer

I never, ever write reviews about places; in fact, this is the first time I have ever written one…read more But I feel strongly about what I am going to write. I went to this pharmacy for about three months simply because it was the closest pharmacy to my house. I tolerated the issues I had with them for a while, but eventually my patience broke. The pharmacist, Jeff, is easily in of the top five most rude people I have ever encountered. His attitude makes it seem like me getting prescriptions filled at his pharmacy is a hassle for him. On top of that, whenever I ask a question about a medication (I don't have a pharmacy degree like him, obviously), he makes me feel incredibly stupid for not knowing the answer to the question I asked. The day I stopped going there, I went in to get a refill that they said was ready when I called. Whenever I got to the counter, they told me that the doctor needed to verify that I could receive it. I was in the process of asking whether I needed to call my doctor or if he did, and he cut me off and said (in a very irritated and stuck-up tone of voice), "Obviously I'M not going to call 'YOUR doctor for you," and turned his back on me. There were so many other ways he could have said in that situation, but that is how he chose to handle my question. Long story short, if you are looking for a pharmacy and considering this one, I wouldn't recommend going there unless you like being blatantly disrespected every time you go get your medications.

The male pharmacist that works at this place is the absolute nastiest, rudest person I've ever…read moretalked to. with all the horrible reviews that have been given about this exact same person I have no idea why this pharmacy lets him stay there. Is he related to the owner? Is he the actual owner? I cannot imagine any employer would keep a person like this on their staff with how horrible he is to people. Every time I've called there for my 90-year-old father, he is so extremely mean and disrespectful and horrible. He also treated my father horribly today, per usual. I mean, if you're just a horrible person and mean by nature, at your place of employment, you at least have to be neutral and/or civil, you can't just be downright nasty to actual customers. As a result, my father will be moving to a new pharmacy and I will continue to funnel people away from this place because of the horrible pharmacist they have there. This comment is directed, strictly towards the owner: The pharmacist that you have on staff is ruining your business. You are losing customers because of the way he treats people. Minnesota is supposed to be such a nice place, however, no one would ever think that if the only person they ever met from Minnesota was this pharmacist, they would think it's the worst place in the world. If you care about your business and you care about the treatment of your customers, I would suggest you truly reevaluate keeping this person on staff. In fact, for the record, the entire West seventh community talks badly about this pharmacist because anyone that's gone to the pharmacy has very unfortunately had to deal with him so it's common knowledge that he's just awful. I really hope you do something about this at some point. As the owner, I would suggest that you even call there posing as a customer to see how horrible you will be treated by this person. If ever you get rid of him, and that is made known, we will consider coming back, but until then, never.

Too short staffed! Long waits standing in line. Customers are looking for a new pharmacy.read more

This Cub has a great selection and it's very easy to access. I feel like the layout is pretty good…read moreand we are always able to find specific items or seasonings that we need for a great price.

Always quick to fill Doctors orders and monthly refills are always on time. Very friendly staff.read more

They are faster than any other pharmacy in the area. Since I shop at Cub anyway, it's extremely…read moreconvenient.

Fast, prompt .. received my meds faster than I was able to at CVS. This is how a pharmacy is…read moresuppose to be ran .. thank you

My doctor is in this building, so this is the pharmacy that I use regularly. They do a pretty good…read morejob. They are usually running behind, so even though it takes about twenty minutes after the prescription is sent to get down there, I always have to wait. They are always surprised that I'm picking up right now. Maybe most people don't, or they can't see that I was just at the doctor? I'm not sure which, but there is definitely a communication gap somewhere. They used to have a large selection of gifts, but this has gradually been phased out, and there is very little in that section anymore. Happily, this is because they sell more OTC medication, which makes sense. They also sell vitamins and I often get an essential oil. They have Nature's Truth brand. I would love to see them carry some healthy foods. I'm often here in the morning and haven't eaten. I saw that they have almonds, but they only have the heavily salted ones.

Slowest pharmacy ever. Save time and have your prescription called in to CVS. At least when you…read morearrive there it will be ready. Here you have to checkin and they don't seem to start until you do. You would think with the doctor sending it over it would be processed, NO.

Once I learned I could save $$ by using Health Partners mail order pharmacy, all I had to do was…read moreprovide the info of my prescriptions, how to bill them and other necessary info. Being able to refill either by phone or internet is also a breeze. And since all but one of my prescriptions are from MD's with Park Nicollet, it is easy to prevent screw ups. Much better than waiting in lines at any drug store.