What wonderful employees Rodney and Sloane are!!!! They are so very friendly, helpful, professional, and efficient!!!! Rodney and Sloane are great assets to the cvs family!!!!!!! read more

I would have given it a zero star, but it won't let you - so I had to give it one start. OMG, they charged my 53 dollars for the same RX my husband picked up at Walmart for 3.30$ What? Do your research folks before you order any RX. Learned my lesson! While the clerk was helpful she brought up that the price was way too high. UGGGHHH read more

My girlfriend went into this store, obviously looking sick and in need of medicine. They refused to sell her NyQuil even though she is 18. Every time I've been into this store it's understaffed and the staff that is there could care less read more

Ashlee in the pharmacy is the rudest employee I've encountered in my 57 years. I was inadvertently charged a $3.00 donation that I didn't want. Ashlee was rolling her eyes told me I was being a jerk. I Guess she doesn't realize as a consumer we have options. read more

Today, I went to get my medication and arrive at 4:57 at the drive through window. I observed the Pharmacist shutting the window cage. I made eye contact with him and indicated it was not five as of yet. It ignored me and looked away. I did find out his name was Jim from the front counter staff. I have never had issues with the pharmacy staff until today. I do not want this to reflect on the other pharmacist. He and the staff has been above and beyond to help customers. I will be pulling my account from CVS unless I find that the other pharmacist is still working there if that's not the case I'm gone to another pharmacy. It should be noted that I gave a three to reflect the previous service I received. The new pharmacist does not deserve a number, maybe 0. read more

I went through the drive through to get my prescription and the man helping me was the rudest pharmacy employee I have ever encountered. He had a heavy accent and spoke so quietly I struggled to hear him and he got irritated with me for it. I told him my name several times and spelled it out and he was had to ask several times (to which I was unsure if he was asking for my first name or my last name). Finally he gets it tells me to "sign the receipt" to which I'm confused as I didn't give him a card so I say "I didn't give you a card. What card did you charge?" To which he gets an attitude again and says "sign the receipts" several more time instead of just explaining to me what he was asking me to sign. I never had to sign to pick up this medication before but that's what I assume I was signing for not that I could really tell with the receipt looking like it was almost out of ink. I signed and he charged my card and slammed the drawer out to me with my medicine in it. No "have a good day", no "do you have any questions about this medication" nothing. They should not be allowed to work this kind of job if they are not able to be patient when someone doesn't understand what they're asking for and refuse to explain. Not to mention that they always fill my prescriptions even when the note from the doctor says please hold. read more

Super fun when your kid needs medicine and for no obvious reasons they have the drive-through pharmacy closed. Meanwhile, they are clearly still working inside. Not a super good business practice to have a hand written sign, saying the drive-through is closed when directly next to it is the store/pharmacy hours. If I show up before the pharmacy is closed, you would think that I would be able to get the medicine for my child. Yes I could go inside but that's not the only service they offer and in this case the drive thru was most convenient with the sick kid. They probably dealt with this issue a lot during COVID so you would think that their pharmacy game was upped. The rest of the store operates at a normal level. But this pharmacy is whack. It's 2023. You can zoom with an online "doctor" and get a prescription but a billion dollar company can't figure out the drive thru pharmacy business. read more

Manager Rodney is the nicest guy and always keeps a eye on his cashier's making sure they greet you when you arrive! Clerk Janice is nice too. read more

Rude employees ! I got screamed at by the lady at check out after waiting at the unattended register for about 15 minutes because I asked about a special advertised and didn't have a card. Wasn't worth being rude over ! read more

I prefer this pharmacy to any of the others I have tried in St. Augustine. The pharmacy employees have always been helpful and smiling.

Pharmacist Kristen doesn't know how to count. It's a recurring issue. She even once said I could not refill my 28 day prescription yet because there were more than 28 days in the month. I understand people make mistakes but it's reoccurring with the same person. Furthermore, she refused to give me her supervisors name--a name I had to find out by calling a lobbyist for CVS. I have considered taking action in the past but I have decided to give her a break. It's clear some people are just not fit to be involved in the necessary medical care of others. read more

I believe this is one of about 4 or 5 brand new CVS's built in St. Augustine over the last few years, and in my opinion, probably the nicest. It's located right next to US 1 on the east side, on Watson Rd. It sits by itself, probably because of the number of elderly and families living in the Shores, and it's very easy to get in and out. Overall, it's your standard pharmacy. They have the huge pharmacy in the back where you can get your prescriptions. A huge plus is the drive-thru option, where you can drive up, put your prescription in, and get it without getting out of the car. Most people still prefer to go inside, and do a little shopping while they wait, though. Once I walked in, I immediately noticed how clean and organized the store is. I went in the afternoon, and there was hardly anybody in there, which was nice. It was fairly easy to find what I was looking for, and I did get all the products I came to the store to buy. They have a large selection of vitamins and health aids, plus a lot of beauty items, and your standard choice of cleaning supplies, snacks, sodas, etc... I was in and out in about 5 minutes, I didn't have to wait to check out, and left fairly satisfied. The only reason I didn't give this place 4 stars is because the prices are a lot higher than some other stores in the area, especially Target and Wal-Mart. Overall, though, the store was very clean, well-stocked, the employees were friendly, and I found what I was looking for, and I will definitely stop in again. read more

The store is always nice an neat. Items are easy to find. But the only reason I go there is cause of the excellent pharmacy staff. They are very kind an knowledgeable. My only complaint is actually the customers that go there, I've seen customers go there an yell an berate the staff in Pharmacy, skip other people, an act entitled. I was told that It was mostly customers who live in the area that expect VIP treatment. I've stopped going there an started going to Walgreens down the street; nicer store an no drama from customers. read more