I do not usually rate places one star only. However, this one definitely deserves a ONE star. No matter what time and day, when picking up a prescription, this place is the slowest drive-thru pharmacy EVER! Enough said. read more

The manager is pleasant. They stock Hanukkah candles and cards in season. They carry regular toothpaste and many tooth cleaning products.

Great location for passport photos. This is a great option if you are renewing by mail they will send you a link to download the photo digitally. They take several photos so you get to pick your best shot. read more

Don't know how many times I've been told a prescription was written and when I get there they don't have it. Started going the next day and doesn't help. Today I went 30 hours after the Dr. wrote the prescription. Did not have it. Called Dr. office again and they resubmitted. Checked online. Says they are open. Go there. They are open but the pharmacy is not. Isn't the most important part of a pharmacy THE PHARMACY??!! What a bunch of toads. From now on I'm having anything a Dr. prescribes sent via mail. Don't want to even be around those people. Might catch whatever it is they have (not talking about germs). read more

Can no longer get by a new phone system to get an answer about an issue with getting an Rx filled to speak to a pharmacist. Had to go into this CVS to get help. Delayed getting Rx 3 days it took to solve issue the issue! Once Rx came in and went to pick up, lo and behold, you now have to do their work for them in order to get any service (type in your full name, select a DOB, if you aren't the one picking up you have to say that you're picking up for someone else. Then wait until someone does other things until they feel like paying attention to you to get your Rx. No thanks! Will be transferring my Rx somewhere that customer service and helpfulness is still a thing! I'd give NO stars if I could. New system sucks. Customer service has gone downhill with it. read more

The line had at least 10 people in it - not sure why they don't have more cashiers?! Plus everyone was coughing in the place ... they were also out of the NyQuil flu so we compromised for a different kind - overall I haven't had much luck a this cvs read more

0/10 Been on hold for over an hour when they answered they hung up, called back was sent to voicemail.

I placed an order for canvas prints at this location that is 30 plus mins from my house as that was the closest location that could print 8x10 canvas prints. I received an email stating my order was ready for pick up. I arrived an hour later and the gentleman stated that he had tried to make my order multiple times and it kept messing up. My question is why was my order marked "ready for pick up" when it wasn't ready at all? I drove over an hour round trip to not receive my order. I also asked the associate to cancel the order and he said he was not able to but I could wait 15-20 minutes for him to try again. I advised I didn't have time to wait and again requested a cancellation and he stated that was not possible. The couldn't make my order and won't cancel! read more

The CVS app said my prescription would be ready after 6 PM. After waiting 30 minutes in line, I was told it wasn't even ready. This location is consistently overcrowded, disorganized, and slow whether inside or in the drive-thru. Staff often seem overwhelmed and unfriendly. After 5 years of this, I'll be going elsewhere. read more

Vaccination Appointment [Roseville CA] Toan was very professional and friendly as he administered my first of two shots for the vaccine. He was well informed and explained what side effects I can expect from the shot and made a couple of suggestions as to what I can take to alleviate the soreness on my arm. He also let me know about insurance coverage which was fully covered by my insurance -whew- I made the appointment online which was very easy. The availability had a number of options. The vaccine area was clean and private. This was my first ever vaccine appointment with CVS and I was pleased with the experience. Review #2915 updated read more

I found SEVERAL expired items & almost bought it. Until I saw it was all expired, I told the staff & asked him I get $2 coupon for finding these per California law after a lawsuit. The manager, a Caucasian man said he's heard of no such things and wouldn't give me the coupon nor just give me the items free. Either I buy it or they toss it, so he tossed it. Next time I find an expired item I'm going to go to corporate cause CVS got sued for this already. read more

This has been a frustrating pharmacy to deal with. Good luck trying to call in and actually speak with a pharmacist. I'm changing back to the CVS on Douglas. At least they respond to their customers. read more

Came in to see if I could find any heel liners to make my new dress shoes more comfortable. They had these "stylish" heel liners that are working very well. Store was well marked, didn't have to wait in line at the register. A pleasant experience. read more

CVS Pharmacy - Heel liners purchased to make new shoes more comfortable. - Drugstores Near Me - Roseville, California

I really like this CVS. I have one that's closer, but I will drive a few miles further to get to this one. The pharmacy staff is amazing! I've been there a number of times, and they are professional, polite, efficient and really try their best to help me. When things seem complicated, they take the initiative to explain to me what's happening, why, and what I can expect. That is so helpful and it really makes me feel comfortable and valued. read more

Extremely annoying experience at this CVS with a cashier named Mandy or Mindy don't remember. I was given the incorrect change and when I politely pointed it out, she questioned me and insisted on checking the cameras. I was made to wait while they investigated as if I were lying about the amount I handed her. At no point did she apologize for the mistake, and she treated me like an inconvenience. She even argued with me, insisting I gave her $25 (because that's what she put in on the computer) when I knew exactly what I handed her.. I work as a server and handle cash all day, I know my money. This kind of behavior is unacceptable, and it made what should have been a QUICK transaction unnecessarily stressful. read more

Pharmacy tech needs customer service seminars, waiting patiently to get your medicine and a pharmacy tech that is obviously does not want to do her job would talk to you in a very nasty tone. Deana or Teana is her name . I hope i would not encounter this nasty tech again. read more

I waited in line for 30 minutes on Sunday about my prescription that ran out. I was told it would be ready for pickup on Wednesday. Today (Thursday) I checked online to see if my prescription was ready. It was not even ordered for refill by the pharmacy I spoke to in Sunday. This is very common for this pharmacy. read more

If i could give 0 stars i would. I'm sure it's busy in the pharmacy, but answer your phones! "Hello, please hold." That's all it takes. I called 4 times and was sent to voicemail each time. No matter how busy you are, there is always time to answer the phone. You guys are useless. You shouldn't work in the pharmacy if you dont care about your patients. Lazy, lazy staff. Do your job better! read more

Pharmacy workers are very rude. Two different occasions they were snippy or just processed my prescription and never said "here ya go" "any questions?" Or "thank you". They just sent it through the shoot on drive through and walked away. I know they are busy but customer service is important! read more

These people are the most unorganized people around..THEY ARE VERY VERY SLOW..have waited no less than 22 minutes in line at drive thru with 2 cars ahead of me. Today I go to pick up my prescription that has been ready for three days. I have been in line for over 52 minutes and they can't find my prescription anywhere.! Dysfunctional and unprofessional! Bottom line, they DO NOT CARE! read more

This pharmacy has no idea what's going on, super slow . Wait time for pick up (aka: prescription is ready and they sent a text to pick up) is between 10 to 30 mins!!! Then they always forget to bill work comp, so wait some more!!! read more

Very rude pharmacist in the front counter that assisted me. She was being very judgmental of my aunts accent when she was trying to help me get my information out since I wasn't able to speak. She also gave us an attitude as well while handing us our stuff. Very unprofessional behavior. read more

Unable to reach a live person to talk to when you want to follow up ur prescriptions or have other concerns that need talking . U have to leave a VOICEMAIL , talk to a machine . What kind of customer service is that. Drive through sometimes only has 1 person managing instead of 2 . Lines inside always long. Medications are out of stock! read more

Before heading to CVS, if testing is needed; MAKE AN APPOINTMENT. Online or at Kiosk. My NP Parmes, was awesome!!! Very cordial and professional. Took her time explaining and help me with questions. Took tests and updated Covid testing. read more

Your pharmacist "BO" not only hung up on me, gave me the wrong medication, refilled a medication that was not ordered but also had a smart a*** answer talking over me every time I voiced my complaints. Insisted my Dr. called in an RX that clearly would not be something I even take let alone would have a Dr. prescribe, they insisted anyway. Turns out, WRONG DOC YOU MORON!!!! ALSO turns out it was wrong all along. WORST EXPERIENCE of my LIFE with these incompetent, irresponsible and rude so called professionals. I would not trust them to dispense meds to a mechanical bull at this point!! They got the bull part right but that's about it!!! This was the Pleasant grove blvd location in Roseville! read more

I wish I could give them a "0" rating. This place has the worse customer service EVER and the wait is RIDICULOUS! I came to pick up my meds which they said were ready, I waited over 30 minutes. When I arrived there was only one person ahead of me I will be switching pharmacies ASAP. read more

The pharmacy here is awful! Takes forever. You wait in line with two people for an hour and then have to still wait for meds they said were ready. Very unorganized, picking up at Kaiser is better than this! read more

This review is for the pharmacy, Beau in particular. Had some confusion about why a medication was not filled when needed. Not only did I receive a call back within 10 minutes but the issue was resolved promptly. Thank you Beau! read more

Why is the drive thru pharmacy sooooo slow? Polite service but just too slow. Just 2 people ahead of you in 2 lanes can take 30 minutes!

With limited options on Christmas Day to purchase needed items the few options available consist of gas stations, CVS and Walgreen's. Since CVS was down the street from the house, it was winner-winner chicken dinner! I was surprised to find the place was stocked. I was there seeking to find some adult beverages and a bag of Original Ruffles. As fate would have it, all the Original Ruffles were sold out, but all the others were available. Just my luck! BUT....the adult beverages were fully stocked. I grabbed a six-pack of Drakes Denogginizer IPA, Voodoo Ranger Higher Plane IPA, some ginger beer and citrus tonic and the big daddy Tito's vodka. Prices were good, the store was clean and for having to work on Christmas Day, the employees were cheerful and spreading Christmas spirit. Definitely will come back to my neighborhood CVS. Until next time yelpers! Be blessed! read more

CVS Pharmacy - Christmas Day fuel - Drugstores Near Me - Roseville, California

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30 minutes to pick up a prescription. Which is the usual wait time. This place sucks. Never have more than one person checking people out even when there are many people in line read more

I needed to exchange a deodorant I purchased the wrong kind by accident I picked up one that I'm allergic too . So I walked in to do a simple exchange no big deal , however both the cashier and a manager made it a huge ordeal . I'm not not why this made this a problem . There was a line so I ended up leaving a $17 after tax deodorant that I had already purchased at the store and buying the one I wanted full price at over $17 again . Great way my to rip ppl off . This is the worst customer service I've seen in quite some time . There was a line of customers and no one there could do an exchange ? I wanted zero money back just the correct deodorant. Get it together cvs will never shop here again and won't be recommending any to do so either ! Enjoy your free deodorant! read more

Might as well just show up an hour late because they are not in time and will take patients ahead of you

Most of the time you get a good pharmacist team member & sometimes you win the unlucky lottery & get someone awful, unhelpful & grumpy.

Very quick, efficient, and helpful. Couldn't ask for more. I like the long hours too. Very convenient. read more

The young man assigned to the photo section, Jerem, was extremely friendly, thorough and quick! He took my passport photos, highly recommend! read more

Horrible. You can't even get a hold of a real person on the phone. They force you to leave a message and tell you they will call back and they don't. Now I am standing in line, likely to find out they don't have what I need. A very long slow line. I will never have a rx sent here again. read more

My go to for last minute necessity's. Now we're here for the pharmacy transfer from Raley's. Great transition. So far great service and our meds are always ready. If not they've expedited our rx's for sooner. read more

This CVS is the closest services for thousands of people and they seem to know it. Twice in a week I have tried to use services they offered only for them to not work. So, twice in a week I've had to make extra stops with extra driving in atmospheric rivers to get the things I need. One day the ATM decided to not work and today the lottery machine was completely dead. I can't wait for the Safeway to open across the street so this CVS has an incentive to maintain their services and offer more products for better prices. The times I have used the pharmacy were pretty atrocious as well. read more

I was helped by Jaren! He greeted me right away. He was very friendly and even showed me to exactly the product I needed! Wish there were more Jarens out there! read more

CVS Pharmacy - Helped by Jaren - Drugstores Near Me - Roseville, California