I've always gone to Walgreens pharmacies, I moved to Ogden a year and a half ago and have since…read morebeen visiting the 12th street pharmacy. And every time is a terrible experience where I have to clench my jaw because it's just so infuriating. It says they're understaffed now and I understand that, but I've had terrible experiences even when they weren't short staffed. They can have a line of 8 people with only one tech checking people out and they literally don't even care. And no matter what time you go there's a huge line. They'll slowly walk across the pharmacy, don't care at all about making you wait. One of my visits I saw a tech getting angry with an old man who didn't understand his prescriptions. I've Had to wait 30 minutes standing in line for my prescription here. It's ridiculous. Go literally anywhere else.

Not answering phones. Website not working to make COVID appointments. Then after waiting about 30…read moreminutes on hold somebody finally picks up the phone and says "pharmacy please hold." Then I wait another five minutes before being disconnected. I know there is a pandemic going on but this is not acceptable even in the worst of times.

Horrible!!! I've tried to be patient and a polite customer for over 2 years. I'm so done. Utah…read morebranches suck. I will no longer give CVS my money. They return meds, they don't give you more than 7 days to pick up. You wait hours in line, you ask for medications to be transferred to another provider-NOPE. Run far and fast. Do not choose them.

If it was possible to give 0 I would. The drive thru was closed, you had to go in with all the…read moregerms. I only had my prescription sent there bcz it was close to my work. Tried to go on my lunch break and it took over an hour! Worst service ever! Will never have a prescription sent to CVS again! Unacceptable

No pharmacist on staff for weeks at a time. You won't get your prescriptions filled when you need…read morethem.

Be aware, the pharmacy cashier told me my Covid vaccine would cost $167. She kept insisting even…read morethough I told her it doesn't cost anything. She obviously wasn't trained very well. Nobody has to pay for it. I had the vaccine there in 2023 so they should have had my Medicare card on file. The cashier asked me for my red, white and blue card, and I said if she meant my Medicare card, I told her they already had it but she didn't see it. She looked at the computer monitor again, said something about 'fixing it', and when I asked 'fix what?' she got very irritated and wouldn't tell me, except that now the cost was $0. I got the vaccine and the Pharmacist printed who they billed the vaccine to in 2023 and it wasn't Medicare, it was something I never heard of but found out it's related to my Medigap insurance. They didn't pay for it. They filed with the wrong insurance in 2023, didn't get paid, didn't refile with Medicare and tried the same thing again but it was denied. The cashier didn't ask me about my insurance and she didn't know to file it with Medicare and she didn't ask anybody for help. it was very frustrating for me. The girl needed a lot more training.

Pharmacy makes too many mistakes. It's very frustrating! Prescriptions called in and confirmed by…read moreDoctor then go to pick it up and asked for NEW prescription and got home and it's a different one . Could be a misunderstanding but this isn't the first time.

0 stars for selling spoiled chicken wings and over charging me for soda…read more Don't shop here. Customer service is terrible too. Nothing is worse than wasting time and money. Coke said it was $7.99 but a stocker told me to expect $10.99, ultimately charged $13.99... and $7.73 for spoiled wings plus have to make another stop on the road trip. Plus they didn't use the opportunity I gave them to make it right. Poor busienss practices.

This is our go to location for all things medicinal. It's a great location on Antelope Drive that…read moreis very accessible - quick and easy to get in and out. The pharmacy has long hours - open u til midnight every day. The staff is always very friendly, and they are fast and efficient and gat their jobs. We come here each year for our flu vaccines as well. Hopefully soon we'll be coming here for a COVID vaccine! Speaking of which, the employees all wear masks and do their part to keep the store safe and clean.

I visited the store on Sunday April 26, 2026 to do Western Union to send money to my incarcerated…read morespouse. I accidentally forgot to add pertinent information and needed to cancel the western union money transfer and complete a new one the 2 women working especially the blonde was really rude and unhelpful and unprofessional I will not be returning and changing pharmacies.

Stopped by this place cause I thought they might have some staples cheaper than Harmons. Well that…read morewas a miscalculation. I now call this place the Gougegreens as it appears to be priced exclusively for freespending high-salary downtown office workers and condo livers. Seriously the pricing strategy seems to be "whatever Harmons is charging, plus add at least 50 cents." Has one of those cramped little city layouts where you're always running into someone too. Boo this Walgreens. Boooo.

While my wife was shopping I found the restroom closed. Asked the young guy behind the photo…read morecounter only to be told "sorry, employees only. There are other businesses close by." Across the parking lot to KFC. I'm 74 and holding it for very long is not doable. Barely made it to KfC. When I got back I found the same guy and asked for the manager. Manager was not there. Assistant not there either. Who's in charge? Apparently he was. Told him he was doing a "fine job". I found my wife and said we aren't buying anything here so we left everything where she was at. They can restock the stuff. We are staying in Salt Lake City for my wife's cancer treatments. Walgreens where we live treats its customers with a little respect.

ZERO STARS!!!!!!!!!!!!!!! This pharmacy is a complete joke!…read moreSlower than a growing tree! Never able to fill a prescription, always out of stock! Been waiting over a week to get something filled! It's excuse after excuse and I'm done wasting my time giving them my business. They have no idea the meaning of customer service, poorly managed, piss poor attitudes and are always full of excuses!

If I could give ZERO stars to this Pharmacy location I would…read more I have been coming to this location for years, but about 6 months ago this location took a serious nose dive. First, they are closed more often than open. Closed at 7pm, closed on the weekend, plus randomly closed at any given time. Second, don't expect to try and call with any questions or concerns. They stopped answering the phone about a month ago, like ever. You'll wait on hold for 30 minutes before giving up. When I ask about the phone in person, I'm told they are too understaffed to answer the phone or there is some "mysterious issue" with the phone lines they are trying to figure out. Lastly, It's a huge hassle EVERY month to get my medication refilled. There is always some problem or another that takes me several trips to the location. To get ironed out. Usually taking a week or more to finally get them refilled I have been a Walgreens customer for a more than a decade, but that is now over. I have requested ALL my medications to be transferred to Walmart immediately! Walgreens has lost my business permanently.

This is the slowest pharmacy, it takes around 5 minutes for each car to get through, go inside and…read moreno faster. My scripts take 2 minutes when I get help

I love this Smiths location and even though there are 2 other Smiths that are closer to me,…read moresometimes I will frequent this location because it's bigger and has an expanded selection of groceries and goods like shoes, clothing, and household items.

The over weight girl at the exit has issues, and Always stops me, and its really irritating when I…read morehave a full cart of water!! To stop and go is difficult, not sure if she's doing it on purpose . May want to get rid of Sam's if her behavior continues! One more time and i am done with your store.

At times Sam's club becomes a necessity, and when traveling to Utah for my daughter's wedding, it…read moredefinitely fit the bill. We were in need of ice, beverages, chips, meat, bread etc for the pre-wedding festivities, and Sam's had them all. To make everything better, it was SO much CHEAPER than the Sam's in Honolulu, Hawaii. Heck, it's like everything is on a super sale when visiting the mainland. Great location, plenty of parking, friendly staff and since I use the scan and go app, efficiency was achieved. I visit Sam's every weekend at home, and if I were to live in Ogden, I'm sure I would frequent this joint every weekend, or more as well.

I've rarely received such poor service. If my insurance didn't require me to use CVS I would never…read morecome back to their pharmacy. I dropped off prescriptions and was told it would be an hour because they were short staffed. An hour later I went to pick them up and was told they would get started on them and it wouldn't take long because there would be two people working on it. If it had been the only time THIS WEEK I might write it off as bad timing, unfortunately it isn't the first time but it will be the last.

Very professional, friendly, know us by name, and accepts many insurances. Will call doctor office…read morefor you. Pretty good hours. 5$ Target coupon for every ten meds pickup have to signup but free. Shorter wait times than other pharmacies. If out of something usually get it next business day! Other big box pharmacies may be little cheaper but these guys and gals make you feel like family!