The customer service is great. The people are really nice. The pharmacy people act very friendly and accommodating. One of my coupons got messed up and the store manager made it right. Thank you, Cvs for helping out people in the community. read more

CVS Pharmacy - Outside CVS - Drugstores Near Me - Rhinebeck, New York

See all

I feel like CVS get's an undeserved bad rap, so I wanted to give some positive feedback. 1) Pharmacy staff is very hard working and truly seem to be doing their best to take care of people. Everyone is friendly and if you need your medication NOW, they will expedite things and take care of you. I feel bad for them, they need more pharmacy staff. 2) I always like the deals and prices of CVS merchandise. There are bargains if you are willing to look for them. 3) Rhinebeck's store does need a good cleaning and a face lift. I don't know if that is staff's responsibility or if they contract out. If they contract out, shame on those people because they are certainly not doing a good job. If it is the staff's job, then hire more people. Everyone there is doing the best they can. read more

A year into this Covid crisis and the isles are simply not marked for One Way passage. Other than that, it's your typical, cleaner than average, CVS. Got my vitamins. Got out read more

CVS Pharmacy - the aisles of the store - Drugstores Near Me - Rhinebeck, New York

Went in there today for some necessities and was very impressed. The store was very orderly, clean and everyone was compliant with masks and social distancing. In fact the whole town of Rhinebeck seems to be in compliance, which is really incredible. There was a lovely staff member named Sue who went out of her way to help me find what I needed. Such a kindhearted soul and talking with her was like a breath of fresh air. read more

Many many reasons. Calling and saying the prescription is when in actuality it is not, long lines constantly and they never answer the phone. Could continue but got better things to do like change all prescriptions to TOPS pharmacy. read more

What happened? Empty shelves, messy empty shelves at the pharmacy counter, distracted overworked pharmacist, no stock, barely any staff, a sad sad vibe. read more

I've had nothing but good experiences at CVS (Rhinebeck) where I live now..... and between my partner and myself, we use the pharmacy for multiple medications. We recently had our boosters done by Patricia. Patricia is a real sweetheart......I trust her.....I'm conformable in the store.......I was always treated with respect. If I had to complain about something, it would be that there are loads of Christmas cards....there are Thanksgiving cards...and there are 5 Hanukkah cards...not even for the family........I have to go elsewhere for my cards. Otherwise their collection is extensive. read more

It's May and it still bothers me from two months ago when I was last here. I will never use this pharmacy again. During this time I am sure those working the pharmacy have been overwhelmed . The tension was there and the young girl with tattoos and the butch haircut slammed my bag down on the counter . The other Caribbean women with glasses also seemed annoyed. At first, I thought they were having a bad day with the chaos, we are human . I get it. But, when I was told I was hoarding medication cause my doctor prescribed me two months of asthma meds. I realized their caddy aggression was due to me getting double my normal meds. Just got over a year long lung infection from mold exposure that landed me in ICU. I live on daily neb treatment s and use my inhaler all day long . It sucks . My doctor wrote the script thought it was best to have an extra month so I would not have to go out being very high risk . Clearly, these ladies felt different and I was unaware their opinions were free with purchase. Last thing I needed was to be told the opposite of what my doctor advice was and to be embarrassed like that with the line behind me . I didn't even say anything because what would that do but make things worse. I called back when I realized I got the wrong inhaler and was told that's what we have and the one they ordered for me I have to take it and too bad. CVS gave me the generic inhaler although script said the one I requested. I made it clear I would pay more if my insurance didn't cover it. I called back the next day and the Caribbean woman said," I remember, you the one hoarding medication ". I asked for the better inhaler for the one they had coming cause it does not taste like sulphur and linger. Was not a problem in the past and now told again," too bad this is what we have take it or leave it". I don't know but these two women could use a course in ethics and hospitality. I never went back for the rest of my script / other inhaler and had my doctor write another script to a different pharmacy and rather pay another copay just to avoid the negative energy of you two ladies . Check up from the neck up! You nasty women will NEVER have the opportunity to make me feel like shit again. I couldn't imagine going to work everyday and being that filled with anger . I endured it for over an hour you both have to live with that everyday. Try Yoga works wonders! read more

I am actually sitting in the pharmacy now, having withdrawals from an SSR medication, Cymbalta, and the pharmacist has decided to vacuum the floor for 30 minutes and told me just to wait because she is alone. There's no line, just me. she can see me struggling but could really care less. Unbelievable. 30 minutes. read more

Since Shipt shoppers can now shop at CVS stores, I've had two times here just recently where I needed to shop here for someone else. Although the first time was a bit alarming (about a month ago), two days ago I ended up doing some shopping for that same customer. Both times I felt out of touch with acknowledging the setup of this store, and today I went in again to really get things moving. I thought I wasn't going to buy anything when I first walked in, but when I saw just what I was missing from another local CVS nearer me, I knew I was in for a treat. Every time I went in, I always meet up with Susan at the register, and although she doesn't know who I am without my name (I'm just a Shipt Shopper to her), she recognized me on yesterday's visit and even on today's visit when I tried to really visualize the places layout. After going around and looking for items I might need to buy and really "outlining" the store in my mind, I decided it was well organized and had to buy something to not look like I had nothing in mind on their store's camera. But although the first thing I had put in my cart today was a "pill fob caddy" (for my key chain), I bought several things. When I got up to the register, I thought all CVS were created equal. They're not. I placed the order down on the counter and had to enter my own ExtraCare card number into the machine. All fine and dandy up to this point. Susan rang up the order - much like any other order, and after placing my own debit card in the card reader, I knew that I would be expecting a digital receipt. (Anytime I enter my rewards, I'm told I'm only getting a digital receipt.) Apparently, not here at this CVS, I'm afraid. When I told Susan what I knew from other stores "it's okay - I'm getting a digital receipt", she told me "What? Do you still want your printed receipt?" Although I'm still awaiting my digital receipt in my email, I'm glad I asked for the printed one to come. Can you please update your systems so that your ExtraCare card system is the same across all stores? Because this one didn't reflect the new system for my digital receipt, and I would have preferred the digital one (trying to go paperless, but I don't mind the occasional papered receipt). The store is pretty large - although not as large as some of them out there else. It's aisles though need to be expanded. The aisles felt a bit cramped, and especially near aisles containing food and seasonal items, there are some that I felt my cart wasn't going to fit through and it just felt cramped. Oh, by the way. The one cart I originally was pushing had a slight "tweak" sound as I went down the aisles. But when I went back into the entrance hallway to exchange it, I noticed that there are several types of carts - some wider and some deeper, while some aren't very wide at all. There are some up there in that hallway that seem broken that have been bent (where the cart back is "stuck" above the top of the cart). Can you also standardize the size of these carts and pull any "broken" carts off the "line" and out of your store? Sorry, but's one of my pet peeves for when I'm shopping either my own - or someone else's order...and I just had to mention it here instead. read more

Had our scripts moved over from northern dutchess pharmacy Move went fine Further execution on getting glucose strips renewed or communication with health quest on scripts a complete and total disaster The two pharmacists Patricia and Monica clearly don't care and lack any concern for fixing a customer issue, even after a two week missed execution by CVS Monica failed to even call to say she could not get the job done. I had to go back in today to find the job not done and start all over again. A clear reason why big box Pharmacy is bad for America. Patient outcomes are compromised. Writing formal letter of complaint to their supervisor Would give negative stars of I could read more

Surly to extremely rude pharmacy staff. I had to get my prescriptions here for several months and never had a single visit to pick up prescriptions when something didn't go wrong and I didn't have to wait for things to be cleared up or come back again. They fail to notify when prescriptions have arrived, then don't have them ready when you arrive, or have missed parts of them. The store itself is ugly and depressing. It's a blight on the pretty village of Rhinebeck. read more

After reading the one previous review I have to tell my experience. I went online and requested a prescription refill for my son. Within 30 minutes I received a call that I was one day short of the insurance requirements so would I prefer to have it filled the next morning. Yes!! Then this morning I received an automated call saying the prescription had been filled and was waiting for pickup. Seamless, informative, professional, friendly, good communication. I too miss Northern Dutchess but that is a different issue!! read more

I needed an official passport photo taken for a visa application for a job in Japan. First when I showed them my visa application form so they could see the size of the photo I needed the person helping me spent a good 5 minutes telling me that the hand writing on my application was sloppy and she didn't think it would be excepted (my hand writing wasn't a problem nor was I asking for her opinion on the matter). Second they did not have a template for the standard passport photo size of Japan and told me they could not help me and were very unhelpful when I asked them where I could go for such a service. Then I asked the them if they could just find the template in their system that was closest to the standard Japanese size so that I could just trim it down. Then they took the photos and charged me 14 dollars and when I applied for the visa it turned out the pictured were rejected because they were too blurry and out of focus. read more